We were in Beaver Creek for an annual family trip. My husband, who has Parkinson's, developed a sinus infection late in the evening on July 1st. We contacted Alpine Mobile Physicians to come to our condo. Number 1 complaint - the doctor never came, but sent an assistant instead; also the physician charge for the "visit" with the assistant was an outrageous $3,250 and the actual physician never came. There was also a $580 charge for two prescriptions - that would have been no more than $75 to be filled at a pharmacy. The additional $1140 were for oxygen rental and other "medical supplies" . Number 2 complaint - They told us they would not accept insurance, but would provide us with an itemized statement we could file ourselves. This was to be given at the end of the visit, but did not happen. They asked us to fill out credit card information so they could submit the charges, which we did. Number 3 complaint - when the itemized charges finally arrived, three days later, imagine our surprise and frustration when the bill totaled $4,900! AND in small print at the bottom of our credit card information, they state under no circumstances were we allowed to file with Medicare or medicare supplemental insurance - so the entire charge was out of pocket for us, as those are our only insurance policies. While we expected to pay a premium for convenience on a holiday weekend, these charges are way beyond "customary". It is clear to me that the reason for not allowing Medicare to be used is they do not want anyone looking at their fees and how outrageous they are. Finally, in short, under no circumstances would I use this crew. Go to an Urgent care facility, or even to an Emergency Room. While the charges there may be high, at least there will be some possibility of having your insurance cover all or most of the charges. I have waited over two months to file this review, trying to decide if my original outrage was legitimate or not; but, if anything, I am more outraged now than I was at the time. We tried to talk to them about reaching a compromise amount due, but after one email requesting a reduction in at least the physician charge for the visit we never saw the doctor at, the only response we got was "we will look into it". After that, crickets. read more

Buyer beware. First red flag is a disclaimer by this outfit that no medical or Medicare insurance is accepted; and no assistance will be provided to you in filing your own medical or Medicare insurance claim. This outfit clearly wants no customary and reasonable fee determinations by medical or Medicare insurance review reducing their exorbitant fees. Second red flag is there was no upfront fee discussion. Since my symptom involved a middle ear infection, I was not expecting Dr. Mayeda's outrageous charges. His 2 hour clinical examination included $900 for showing up and another $900 for aftercare which never occurred since I never saw him again. Another $400 was charged for oxygen use which also seemed excessive. He also brought his sidekick technician though friendly was not real competent. Dr. Mayeda even charged me $250 for my prescription in his possession which he alleged cost him $170. Checking with the local pharmacies in Avon the true cost of this prescription would have been about $60. Alpine Medical never saw this fee since the check went to his personal use. I would recommend treatment at an ER if your symptoms are acute for proper medical care and for medical or Medicare insurance coverage. If symptoms are not acute, I would recommend any local minute clinics in Avon for adequate care at a reasonable rate. I would even recommend any online clinic over this outfit. read more

DO NOT AND I REPEAT DO NOT CALL THESE SCUMBAGS. They will charge you 2,700 just for showing up. Dr.Doug NEVER SHOWED UP. Instead, they sent over a clueless paramedic that constantly had to text Doug the WHOLE time. All of this could've been avoided if they sent me a copy of my itemized receipt so my insurance could reimburse me. Instead, they BLOCKED ME and my husband. Very unprofessional business they're running! Go to the ER instead, at least they will take insurance and you will get the right care. read more

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Sean does not return phone calls after he has stated he would. Messages that are to be relayed to physicians and staff do not get delivered. I will be in greater contact with the company regarding this employee. We have called several times to hear the same thing from Sean and still, we are in the same position. This employee should be both retrained and reprimanded. Remember this profession is both to be pro a reactive and I have not received the care from this staff that any client deserves. I am pre-med, I can spot poor understanding of ETHICS. ANY person in the medical field is EXPECTED to uphold specific standards and this employee alongside the employee who makes the visits. There will be a second post but this time on the traveling nurse. read more

Without Dr Doug and his great team I would be suffering and searching for answers. Thanks to Alpine Mobile Physicians no stone was left unturned and I am mending. They ended two years of struggle and honestly fear. Still to this day Dr Mayeda and Alma take the best care of me. read more

Dr. Doug and his crew are wonderful. They show up quickly and at all hours. Each one of them is very thorough! Great option when you need a doctor fast and don't know where to turn. read more

We were very fortunate to be able to use the medical services of Dr. Mayeda at Alpine Mobile Physicians while vacationing near Vail Colorado, and extend our time enjoying the mountains and scenery. Thank you! read more

Dr. Mayeda made our trip a pleasurable experience. Without his fast and expert medical help, the trip would have ended much sooner then planned. He is patient and makes you feel totally comfortable. read more

Dr. Doug Mayeda has taken very good care of my family several times. He is always on time and very professional and committed. He has been super helpful treating some of us in cases like Neumonia, viral infections and Brown Recluse Spider bite. I highly recommend their service and attention, specially Dr. Mayeda. - Alvarez Family. read more

I am trekking to Everest Base Camp in 2 weeks and was concerned as to how I would respond to the top elevation of 18,200'. I found out that Alpine Mobile Physicians owns and operates an altitude simulator at their office in Avon. This room allows the client to pedal on a stationary bike while attached to monitors to evaluate HR, Oxygen Saturation and Blood Pressure levels. This simulates how a person reacts to the stresses of various altitudes. Very high tech! Prior to getting into the simulator room, the staff completed a medical history. The testing process started at 8,000' and we went through 1,000' increments until we ended at 18,000'. Tyler stayed in the room with me to monitor my vitals and how I was feeling regarding possible nausea, lightheadness, etc. while David made the altitude adjustments under the guidance of Dr. Doug. By the time we were finished (about 1 1/2 hours), I had a full report and chart showing my results. Also, I was given recommendations as to what to do at elevation and a supply of meds that counteract symptoms should I encounter altitude sickness issues. Just as important, I now have a "peace of mind" that I am prepared for the Himalayan trek. The testing clearly showed that I will be able to tolerate the elevations encountered during the trip. And, with the supplied meds, if I run into an issue, I will have solutions to overcome any problems. This was such a cool experience and professionally managed. They treated the process and my concerns as if I were an elite athlete (which I certainly am not!) and took loads of time to make sure all bases were covered. I would highly recommend this process for anyone who is going on a trip to elevation; whether from sea level to 9,000' to ski or any trip to previously uncharted heights. read more

I wish I could give them a 0! I was a guest at a house in Beaver Creek. It was quite a nice house so I assume that's why they choose to basically rob my family!! Our host's son was sick and she called a doctor to come see him. The "Doctor" asked if there were any other children in the house and that they should be examined as well. My children were fine except my son's nose was running a bit (his nose runs 1/2 the year:)) but the "Doctor" insisted because "one child could give it to the other" . This "examination" (took his temperature basically) to tell me my twins were fine which I knew anyway. He then continued to say that my husband and my oxygen levels must be low because we were not used to the altitude coming from the East. Again, we were both feeling fine and I thought he was just making small talk as he waited for the child he had come to see. He said he would check our oxygen levels (little machine that takes seconds to do). This plus taking my daughter and son's temperature cost us $1600!!!!! All together less than 5 minutes. Something that we did not want and none of us needed, we just happened to be in the hallway when he walked in. My husband was horrified because we were guests and we paid up and we just hoped insurance would help us cover the cost which of course they did not because the claim was ludicrous. I wrote "Alpine Mobile" an email thinking they would respond with at the very least an apology but nothing!! Totally gross! Hustlers! Stay away!! read more

Every year my family and I spend a few weeks in Vail and have always used the medical services of Alpine Mobile Physicians, under the care of Dr. Doug. Though we are far from home, and the comfort of the physicians who know us best, we have always felt secure in knowing we had access to superb medical services during our stay. Dr. Doug and his team are quick to respond, offer in-room visits and are prepared to handle any situation big or small. Not only is Dr. Doug insightful in his evaluations, but has an intuitive awareness of his patients concerns. Last, but certainly not least, he is a wonderful human being. read more

I want to thank Alpine Mobile Physicians for their amazing service. I could not believe that a small mountain town such as Vail has something like this. I had an eye infection that they were able to handle during a house call instead of me going all the way to the hospital. Dr. Doug and his team came straight to me and I did not have to worry about a thing. Dr. Doug pretty much saved my eye! Thank you all very much for making every thing so easy. I will definitely use them in the future. read more

The epitome of quality service. I would highly recommend Alpine Mobile for anyone seeking top tier physicians on any occasion.