From start to finish, Stephen was kind, courteous, and professional. He also responds quickly to…read moremy messages for questions or concerns. Service was prompt and installation went smoothly. I think the installer's name was Justin. I have always had water softeners, and used Culligan. They have never let me down, and this time was the same. My boyfriend doesn't enjoy the soft water, but sometimes it's not all about him. Thanks Culligan

The installation is fine. The customer service after installation is abhorrent. The manager in the…read moreoffice is rude and condescending. The service calls take 10-14 days so if you have a problem call to setup immediately or you will be waiting a long time for service. Day of service Is old school where they give you a 4 hour window. They will not text when they are on their way. If you have a choice, choose another company. They closed their office in St John and moved everything to Merrilville. The bill they sent for service was wrong. They also charged $5.00 to send me the bill calling it paper processing. They did not honor what the salesman told us about service call fees. Wish I would have went with Eenigenberg water as in my prior house.

I have NEVER encountered such a poorly run operation. The technicians who come out are great, but…read morethe office staff is clueless. Took me four months of phone calls to iron out my bill. Now I am trying to get service schedule corrected. Need your prayers.

If you fall on hard times, can't pay for the service and return the equipment. They will sue you…read moreand take you to court for any balance. Almost no communication when service was cancelled and didn't really offer any communication after the fact. When asked what the balance was after equipment was returned they never called back or sent any mail out for a balance. Eventually was forgotten about until I was served at my home the attorney fees and court cost were more than double of what was actually owed. Pretty wild.

these guys are absolutely top-notch professional. This is the second time I've used them and they…read morego above and beyond, not only to fix your situation but work with you as well.. if I can give 10 stars I would this should be everybody's absolute first choice and go to every time. Thank you again.

Tis' the day after Christmas and my commodes all flow My…read moreseptic is empty thanks to Bruce from Lowell! Who comes out to service a full septic tank on Christmas day? Bruce did. They were great, even cheerful about being able to help us. The cost was reasonable too! I wish I could repay the favor. Thanks!

I highly recommend AmeriClean. We just had Technicians Damani Jones and Austin Wood clean our air…read moreducts and install a Rene Halo system in our home. They are experienced, professional and very good at what they do. I was totally impressed with the job they did!

Only needed one side of the house power washed. Green gunk on the siding in a damp area of grass…read moreand flower beds. Solution used should stop it from coming back. Macedonia area

Unreliable and unresponsive. I called to have my well pressure tank replaced when it was leaking…read more After leaving a message, Brandon, the owner returned my call within a day. He gave me a date he could do the work. As the date approached I called to confirm a time and he asked me to send pictures of the tank and the connections so he could have the right fittings on the truck and replacement tank on hand. He claimed he wrecked his van and was working from a pickup truck. After sending the pictures I never heard back from him or anyone else. I left numerous voicemails and text messages for a few days prior to and past the appointment date. No response. I contacted Sheehy Well Service in Lowell and they took care of me quickly, professionally and at reasonable cost. I will never try to use this business again. It's too Unreliable and left me with a leaking tank flooding my basement utility room. Not good!

I had an emergency when I accidentally busted a pipe coming from my well tank. Brandon was…read moreavailable and had it fixed a couple hours later on a Tuesday night. Very impressed with the quick fix and affordable price. This is the second time we've used their service and I'll continue using them moving forward!

Dirk's efforts with Feikema Plumbing & Sanitation to convince me that the septic system inspection…read morewas done correctly obscure the fundamental factors that contradicted the repairs conducted after the fact. What is painfully apparent is the gross negligence in the decision to utilize a disconnected employee to conduct a vital inspection. Had proper discernment been applied, it would have mitigated the associated failures. This inspection should have been completed following the Veterans Administration Minimum Property Requirements, not the pencil-whipped document submitted for closing. The representative of your company assigned to conduct the VA-required inspection submitted a notice of resignation from your company before executing the contracted inspection. The associate disturbed a few inches of the topsoil to give the appearance that the inspection was completed, violating the minimum property requirements. This further demonstrated that there was zero motivation to exercise proper discernment to do the job correctly because the associate's mind was already moving onward with their new career path.   If done correctly by a qualified and dedicated professional, the inspection would have identified the crushed pipe under the sidewalk and never passed the rigid requirements of the Veterans Administration's inspection outline.   Therefore, the VA inspection would have failed, shifting the required repair to the property seller before closing on the property.  You and your co-workers unearthed the 8-foot concrete lid of the septic tank that day to gain access, graphing in an access portal afterward to conduct the inspection properly. Your co-workers identified additional failures in how that inspection was not performed correctly and shared those findings candidly with my wife. I have the photos and video conversations outlining the whole process.  Contact me when you decide to have a rational adult conversation about this. You have my phone number.

We had great service today from Feikema Plumbing! Jeremy was friendly and efficient, and so was…read morethe young man who was with him. They installed a new sump pump.

I received a referral for this company from a trusted friend. I immediately advised my husband to…read morecall this company based on my friend's experience. To my dismay, I was shocked and thoroughly disappointed with the level of customer service that my husband received just trying to schedule an appointment. I'm very big on customer service and this company failed to meet my expectations early in the process. As a potential customer, my husband and I didn't expect to be treated in such a demeaning manner. During the process of scheduling an appointment, at my friend's request, we notified the representative that she referred us. Immediately, in a rude tone, the representative states, "It's still going to be a $175 service charge". Then he went on to say, "I'm not going to be driving all around for free." It was never implied or requested that they provide a service or commute for free. Why would you assume that by simply saying who referred your company that we were expecting anything short of the same quality service that you provided the person that referred you? We never expressed any issues with the service charge nor were we expecting a discount for saying someone referred your company to us. One would think that the person making the referral would benefit not the person being referred anyway!

Problem with backup in main line....This company was great! Able to come to my home in a couple of…read morehours, they were professional, friendly, explained the issue, got the job done and even cleaned up the space! My sister had recommended them and I was just as pleased! I felt the price was very fair and work was excellent. Thanks to Rick & partner- I highly recommend.

Prompt, professional polite and responsive! Cleaned up and was courteous and quickly identified…read morethe problem.

Called to schedule service at my home for a lot of work; replace hot water water, sump and ejector,…read moreand some other things. Initially was told the owner was the only one who could give an estimate. Had to wait just to schedule. Two days later I got the appointment for the estimate. On the morning of the estimate I get a text approximately 40 mins before the estimate saying the appointment needed to be cancelled and they would call the following week to reschedule.....and they never did. Another local company got the business. If they can't complete something as simple as an estimate, I wouldn't trust to do the work.