From start to finish, Stephen was kind, courteous, and professional. He also responds quickly to…read moremy messages for questions or concerns. Service was prompt and installation went smoothly. I think the installer's name was Justin. I have always had water softeners, and used Culligan. They have never let me down, and this time was the same. My boyfriend doesn't enjoy the soft water, but sometimes it's not all about him. Thanks Culligan

The installation is fine. The customer service after installation is abhorrent. The manager in the…read moreoffice is rude and condescending. The service calls take 10-14 days so if you have a problem call to setup immediately or you will be waiting a long time for service. Day of service Is old school where they give you a 4 hour window. They will not text when they are on their way. If you have a choice, choose another company. They closed their office in St John and moved everything to Merrilville. The bill they sent for service was wrong. They also charged $5.00 to send me the bill calling it paper processing. They did not honor what the salesman told us about service call fees. Wish I would have went with Eenigenberg water as in my prior house.

Very bad water delivery service, I regretted using this water company I deliver water for my…read morefamily. 1) never on time, every week deliver at different time, and each time is 2 hours or more the previous delivery. 2) something white floating on the top of one bottle, that is one out of 16 bottles they deliver to us. 3) We cancel the service because we feel unsafe to drink this wAter, and return one of the unused bottles, and they won't even issue refund 4) the customer support rap even try to avoid refund the deposit to the water bottles by laying to us that they never charge us the deposit. And refused to show us the old invoice. Finally found credit card charges and found the transaction with deposit charges.

I wish I could give ZERO stars! They refuse to pick up empty bottles that I was charged $40 deposit…read moreon. When I called to cancel service in June - they said call back when your water is empty. I have been trying since June to have them pick up 5 empty bottles and 1 cooler. THEY REFUSE!!!!! They did, however, send my account to collections. They are SHADY! They are basically stealing from you. DO NOT SIGN UP FOR THE WATER DELIVERY SERVICE!!!!!!! 100% SCAM!!!!!

I have NEVER encountered such a poorly run operation. The technicians who come out are great, but…read morethe office staff is clueless. Took me four months of phone calls to iron out my bill. Now I am trying to get service schedule corrected. Need your prayers.

If you fall on hard times, can't pay for the service and return the equipment. They will sue you…read moreand take you to court for any balance. Almost no communication when service was cancelled and didn't really offer any communication after the fact. When asked what the balance was after equipment was returned they never called back or sent any mail out for a balance. Eventually was forgotten about until I was served at my home the attorney fees and court cost were more than double of what was actually owed. Pretty wild.

Excellent service! We had a water softener installed 2 weeks ago. Delivery was right on time! I was…read moregreeted with friendly, efficient and thoughtful service. After my water softener was installed the technician made sure to explain the features to me. We are very satisfied with the outcome!! We can tell a big difference in our water now!!!

From the owner: Action Water, in Valparaiso, has been supplying Porter County and the surrounding area with…read moreenvironmentally safe water filtration systems including: Water Softeners, Reverse Osmosis Systems, and Bottled Water Delivery for homes and offices.

Had installed a water Softner and a Osmosis in my Ceder lake home , Ray was the installer , all I…read morecan say what a pleasure it was to see the job and quality of his work , we are going to miss this guy when he retires , Hope he leaves his expertise with the new generation that follows, so hard to find guys like Ray who takes pride in there work ,,, Ty Ray

I have been using Eenigenburg for more than 40 years. My well water is very hard and has iron and…read moresulfur. I have an AIF for the iron and sulfur and a softener. The units are made by Aqua Systems and work incredibly well. My tap water has no iron, sulfur and is soft. I just had the AIF (Air Induction Filter) serviced and it has been 10 years or more since either unit has been serviced. The design makes it very easy to service. The service person was pleasant, made no mess and the service call reasonably priced. I just had my water tested and the well water high in iron and very hard. The treated water was soft and NO iron. If you are looking for water treatment, this is the company to c AA ll.

Always clean and most equipment work .it definitely needs a vending machine…read more I really like this place

I came here to wash a big comforter too big for my washer and dryer at home. I stopped by during…read morethe week and there were plenty of washers and dryers to chose from. I put my comforter in the washer and left to run an errand, came back and put it in the dryer, ran another errand and picked up my comforter. As many have said there is no a/c so it was hot in there and not a place I recommend hanging out at. There's a target and a grocery store not far and Dairy Queen almost in the parking lot. Overall, my needs were met and the place was clean. :)