Our oven wasn't working correctly and we did all the troubleshooting from the owners manual and…read moreYouTube but nothing solved the issue. We called Quality Appliance Repair and talked through the issue. They were out with the part the same day and all was working again. Good communication and fair prices.

Bob is the best. He gave me troubleshooting advice over the phone to keep my washer going and then…read morecame by and said he could only put a "band aid" on the machine and suggested I get a new one. Also, gave me trustworthy places to buy new appliances and parts from when he came out to service my dryer. I almost pulled the trigger and got a new dryer but he was able to have it fixed in under an hour and saved me close to a thousand dollars on new. He only charged me for what most people would charge you to knock on your door, for parts and labor. Bob is one of those rare Salt of the Earth kind of guys you just don't see these days anymore.

Had a problem with my AC/Furnace making a bad rumble intermittently. Service tech came out quickly…read moreand identified the problem as a minimum $600 repair with small chance that it would resolve problem. Recommended we review a complete replacement. Several thousand dollars. Called second contractor. Identified the problem for a $350 repair, and the AC has been working as it should. Always get a second opinion

They were working on my neighbors ac and flooded my yard. I was having a fence installed and they…read morefilled the post holes with water. I have to cancel my fence installation because of the water they flooded my yard with. I called them and told them to bring a shopvac and they said they were too busy.

I really appreciate finding a good plumber, one who I will gladly recommend. Seth came out to my…read morehome this afternoon for a hot water valve that would not turn off, he walked me through the process and pricing for installing a new shut off valve. He was professional and respectful of my home, and understood the worry that goes along with plumbing issues, I really appreciate Seth's approach and will definitely be calling him for all my plumbing needs.

Chicagoland/King Heating, Cooling and Plumbing is in a class by itself…read more I had my furnace, air condition unit and a hot water heater installed by Chicagoland/King Heating, Cooling and Plumbing. The crews are professionals and well trained in all areas of heating and cooling. They will leave no stones unturned to give you the best service needed and make sure your system is up and running well before they leave. I had an appointment for a yearly AC service and checkup on June 6th and my technician goes by the name John. John was highly professional and well skilled while working on my AC unit. He was very informative and knowledgeable when I had questions to ask him. Chicagoland/King Heating,Cooling and Plumbing is a professional and 5 star company for your heating and cooling as well as plumbing needs. I will recommend them to all my neighbors.

Super helpful. Fast delivery. Great price on a washing machine. Looks good and still working great…read morea months later. Totally recommend.

I tried real hard to give this guy my money but when you got a child running your day to day…read moreoperations it's hard. A kid doesn't know where Thornton is B need assistance getting it downstairs into basement and this kid is telling me $20 they'll drop it off in front of my house so it appears that I'm gonna spend more to get delivery and someone that will at least help me get it in my house cuz prices I was in for but the fact that no help with getting in house or setup was a HUUUGE contributing factor to me not buying

Horrible experience, requiring payment up front was my 1st red flag but I needed service today so…read moredecided to schedule a service call. They sent a kid who tells me the issue may be a cracked heat exchange & carbon monoxide leaking because I told him I had gotten dizzy before he arrived. Instead of telling me at that point he doesn't have the proper equipment to detect a CO leak he runs out to his work truck several times looking for equipment he knew he did not have. When he finally comes clean about not having the equipment he needs, he says for me to call the Fire Dept. because they have the equipment. I'm foolishly thinking YOU ARE A HEATING REPAIR COMPANY if you don't have the equipment someone in your company should right? WRONG!! I called the owner who tells me they tell all of their customers in an instance like this to call the Fire Dept. Owner proceeds to say, because the kid drove here, spent 45 minutes removing screws which he should not have & feeding a camera with as the kid put it, "not very good picture" in the furnace he earned the fee. Kid told me furnace had rust. I had to call a reputable company and the Fire Dept. who both confirmed no CO. Real repair guy says there is no crack and showed me pictures of inside furnace with NO RUST. Thank God furnace is running properly. Not only did these guys make off with $141 of my money but had nerve to say once Fire Dept. comes out call them back, here is your call back!!!

This company has made the entire process of getting both a new furnace and Air Conditioner a…read morecomplete and total dream scenario. The office crew had handled so much of the paperwork details for my house that would normally be on the purchaser to handle. The installers themselves were incredibly professional and shows a true aptitude for their work that they do. They also answered any questions that were asked with professional courtesy and educating information. This company is the kind you want for this kind of work on your home. Definitely would recommend this company for anyone that needs new heating and cooling systems. The whole process took 2 weeks only because we wanted to look at other places first. Contact them quickly before they get super busy and have to take longer for your service.

Jim is extremely honest, knowledgeable, and fairly priced. My father-in-law recommended Jim Leahy…read morefor a second opinion, and thank goodness. Jim saved us from unnecessarily replacing our HVAC units for over $18k. His explanations showed how smart he is - and how knowledgeable from his years of experience. Other work he did on our water heater was top notch. Highly recommended.

Called to schedule an appt. for A/C maintenance and humidifier pad replacement based on Yelp!…read morereviews. Owner called back, asked me to provide the type of humidifier and that he could probably be out to my home for service the following week. I later called and also emailed him the type and model of humidifier, as requested. Waited two days but never heard back. Very rude and unprofessional - guy just leaves you hanging with no follow up. His time is obviously more valuable than mine. Zero stars if possible!

Dave came out to look at my now toasty warm 25 year old refrigerator…read more Starting withthe thermostat and working his way deeper into the unit he found a fried circuit/computer board. Had a replacement on hand, pulled out the old one but found pretty severe scorcing on the board. Pulled the unit out from the wall and tested the compressor and found it to be faulty. A new circuit board would only burn out and a new compressor was taking me into the big $$$ repair range. At this price point and age of the unit, both Daveand i agreed I am probably better off with a new unit. He then spent another 15 minutes offering excellent tips and points on what units I should be looking for and why. Excellent service and I will keep his info close at hand if/when any other appliances need repair.

Our technician, Tony, was fantastic. My Kenmore (LG) dryer was making noise because one of the…read morewheels that rotates the drum was damaged. Tony arrived on time, quickly pulled the dryer apart, identified the problem accurately and recommended a source for a replacement kit at a fraction of the cost charged by LG. He then put the dryer back together. The next day, I notified him the kit was delivered and he was back at our house within a couple of hours. He quickly repaired the dryer leaving no mess behind. Both my husband and I, fairly adept at home repairs ourselves, were extremely impressed by Tony's knowledge and efficiency. He clearly stated the cost of service upon initial inspection and I feel it was a bargain. Basically saving me the couple of hours it would have taken me to do the job myself.

Absolutely horrible customer service. The office manager accused me of trying to avoid payment when…read moreit was their failure to communicate payment options as the issue. As a repeat customer, I gave him the courtesy of sharing my feedback. His response was to hang up in my face. This company clearly does not value their customers. My advise is to take your business elsewhere.

About a year ago we noticed our dryer wasn't heating. And even though hubby is handy I don't trust…read morehim when it comes to my appliances. I found Ray on Yelp and he had so many great reviews so I called and quickly received a response. He was friendly to talk to and honest about the service cost. Which was less than I used to pay when Sears was still around. He came and explained to the husband what needed to be done and how much it would be and fixed our dryer. Today we needed him again for our washer. Again he fixed the problem quickly and for a fair price. Needless to say we were very impressed with Ray's work and he has two very satisfied customers here. I will tell all our friends about him. I tell you it's hard to find good people who do good work but Ray is a great guy and does great work.