I've been meaning to make a trip up to Alpine Tabacco, and today was the day! The place is…read morebeautiful and the atmosphere is inviting. As a walked trough the door I was greeted by Shawn and after a brief introduction i went to the cigar room. Beautiful collection that makes use of every inch of space in the room. And for Shawn's passion I wish it was bigger, just to see what else he can bring in. After my smoke we had a nice conversation and I will definitely will be back with some friends. Had to take some cigars home

Great walk in humidor, great selection, beers on tap, congenial proprietor, Outdoor seating,…read morebaseball or sports on TV. Check it out!

They have the Best Prices I have found in San Diego. The person that helped me was friendly and…read morehelpful. I love their sign on the door that says no deodorant no service. They are Open 24 hours! It is Easy to find and has plenty of parking. If you Vape like me, you have to check out this store. My friend from work told me about this place and I am so glad she did. They had exactly what I was looking for and like I mentioned the price is much less than the previous shop I used to go to.

Was the only smoke shop I went to but can't exchange a faulty vape that I bought from them last…read morenight. Definitely a good way to lose a customer.

Stevan has been helping us out for three years now - best smoke shop - best prices - best service…read more Thank you!

I have been coming to this shop for years, all the people that work here are super friendly and…read morerespectable. Steven has puts genuinely cares and has such a kind heart.

Every single person who works there is great: they r knowledgeable, know their products well and…read moreare very patient.

This place is dialed in . Knowledge is power and this store…read morewears the crown . This store helped me kick the butts and kept me from going back to it . I prolly added 20 years back to my life . Right on VM , Right on.

Terrible service when the female employee is working -- she's rude and unhelpful. The experience is…read morecompletely different when the gentleman is there; he's always professional, friendly, and knows his stuff.

I've visited a few times now and I cannot believe the rude and disrespectful attitude these people…read morehave. The selection is also horrible they literally never have stock. Prices are expensive but try to flatter military personnel with a cheap discount. I DO NOT RECOMMEND THIS PLACE AT ALL. They really should conduct customer service training. The older lady wouldn't even hand me my ID, Credit card or product to my hand, instead she would place each item off to the side on the countertop. I almost lost my composure. This store sucks , their service sucks. Please bring a different establishment so they can understand competition and customer service etiquette!!!!!!

This place has been my wife and I's go-to smoke shop for a few years now. Excellent and varied…read moreselection of glassware (including some truly unique pieces). Staff is always super friendly and accommodating; really appreciate that they treat everyone well, even if they're clearly a novice. Special shoutout to Brett for helping my wife and I with an issue we were having with a piece. He is always extremely helpful and gives impeccable customer service. Would like to give props to Jay as well for being so knowledgeable about glassware and helping us pick out the perfect bowl piece.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

Chil' place, vibe was rich! Spoke with Martin about some products and I appreciated his comments…read moreand "real knowledge". This will be my home choice for the products I need in the future. Thanks!

The worst service. I was in the area and called to ask if they carried a vape I wanted…read more The person said they don't know, I would have to come in. First of all, you can't check to save someone coming in? Then, I get there, lo and behold, he immediately finds it. I pay and I used the wrong card. He was very unhelpful, wouldn't let me change my form of payment. He says he's doesn't know how, he's just a 'worker' Doesn't that mean you 'work' there? He calls someone just as useless. I start out polite asking what they do if they need to void a sale. He said they don't. I asked what if you make a mistake ringing up a sale, he said we don't make mistakes. Really? Yes, then I got pretty mad and didn't leave there without saying some choice words. I would recommend going to one of the dozens of other smoke shops in El Cajon. Also, they must fake some of their good reviews. The same 'Monica B' has reviewed them 3 times that I've seen

Super friendly and patient. I had to come back because I couldn't get the vape pen to work. He very…read morepatiently explained that I didn't turn it in properly. Haha. Prices are very decent, place is clean. Super happy with my visit.

I went in here to get a second opinion on a Smok vape pen I purchased online and it was confirmed…read morethat I had a total POS! Don't buy from MyVaporStore.com! I think the guys name was Dean and he helped me tremendously! Gave lots of info, recommended a vape for me, taught me how to use it and even set it all up. His demeanor was so cool. Just a genuine person who wanted to help and I appreciated that SO much! They also have a huge variety of vape juices and are not over priced. I love this place! Definitely recommend! Thanks guys for the great service!

While they didn't have the product we were looking for, they were helpful in telling us where to…read morefind it and also provided directions on how to get there. Very friendly and helpful!

Friendly staff, great selection of products, fair prices. Everyone that works here is an awesome…read moreperson you could carry on a conversation with for hours! Other shops in the area don't compare.

They have everything you need. I was so surprised from the glow up. The staff is very knowledgeable…read moreand friendly. Thanks to bash for

Wish I could give them 0 stars but I can't. They sold me a fake cbd cartridge that doesn't even…read morehave an atomizer in it. 0/5 would not recommend going here if you don't want to waste money.