Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Joel was great and friendly . He was super efficient and had…read moremy washer fixed in a couple minutes.

Very helpful and friendly service. Communication back and forth was timely and efficient. The…read moreservice rep that came did a great job and made sure everything was cleaned and put back in its place. Will definitely use this company again.

These guys are the best. I was expecting them to just give me a quote like the other guys did &…read moreleave, but no... Kyle quickly fixed my Radiant floor heater leak at half the price I was quoted from the other company. Also professional, courteous and gave me some excellent recommendations. They will be my go to company from now on.

ProMax Mechanical is an outstanding resource for any size hydronic floor heating system. I have…read morebeen in the design and construction industry for over 35 years and can report that their quality, attention to detail, and hands-on commitment to perfection is unequaled. The business is operated by two brothers who are both hands-on in the design and installation of all systems. They recently completed an 8,000sf house with 2,000sf garage and 2,000sf heated driveway apron for me. The system was a multi-manifold, multi-valve modulated condensing boiler system that required a very high level of expertise for installation. Kyle Smith personally completed the majority of the install, and every aspect of his work was completed to perfection. My copper piping work is so perfect that other subcontractors often photograph it!! I give them my very highest recommendation and assure that you can trust them with any project, large or small, simple or complex. Thanks Kyle and Ryan!!

Our AC unit decided to call it quits right as another wave of 100 degree weather came into our…read moreregion. We called and left a message late Thursday night, tried again Friday morning and Pro1 was to our place before 11am, AC fixed before noon and we were back to cooling down our house as the heat moved in. We highly recommend this company to come out and service your ac and heating units. They are timely, break down the issue in a way you can understand, and are quick to repair any issue.

So... cool story. Nick, from Pro1 installed our first central AC unit back in April of 2019 at our…read morehouse in CDA. Little did we know, we'd be moving to Hayden in 2020, into a house with.... No central AC. LOL. So nearly one year to the day we had Pro1 do another install for us. They were great again. I'm extremely happy with the results. Hopefully this will be our forever home, and these new system installs won't be a yearly tradition for us going forward. Thanks Pro1 for another great install.

Had our annual preventative tankless water heater and propane central heater servicing performed…read moretoday. As an aside, both these systems were both installed by J.A. Bertsch. Eric arrived on time and performed both services in a timely fashion. The units were in decent shape, but the flush of the water heater proved the necessity of annual maintenance for enhancing the reliability of the critical systems. Eric explained everything he was doing and meticulously fine combed through both units. Due to Eric's continued excellence (this was the 3rd time he was here), I plan on maintaining the 'Comfort Club' annual plan with J.A. Bertsch.

I had signed up for the maintainer program and every time a tech came they would give me estimates…read morefor hundreds of dollars. Where the techs are nice enough this company doesn't give a hoot about customer service and the administrative side is even worse. I will look forward to moving on to company who cares enough about their customer instead of being a number.

Heat went out when hydronic boiler failed. Justin was professional, knowledgeable and efficient. He…read morehad us up and running during visit and ordered the parts need for a more durable solution. We will use them when we install a ductless A/C system soon.

Man, terrible experience:…read more No-showed on their 9-11am window. Then, I call at 11 to make sure everything is ok and they say they will call back shortly with a new time. I never get a call. So, I call them again at 1 and they have no answers for where the technician was, why I wasn't notified about the cancelation because apparently he called in sick that morning, or why they never called me back earlier. Their solution was to come up in another in 8 days time, ANOTHER 8 DAYS. When I originally made the appointment and during this whole conversation, I made it clear that the (relatively) minor work needed to be done asap so we can finish closing the home loan with our bank which clearly meant nothing. I am still in shock. It's like they wanted to lose a customer. Just wild.