I made an appointment for an estimate to replace my HVAC system. We agreed to a date and a two…read morehour window. No show, no text, no call, nothing. So I called. We set up another date and two hour window. No show, no text, no call, nothing. They treat their customers that way and expect me to be a customer?! No thanks. I don't think they could offer to replace my system for free at this point. How could I, or you, ever trust them?! How could they expect you to?

Fantastic experience with HVAC1! Highly professional, friendly, and knowledgeable. From the quote…read moreto installation, they communicated quickly and promptly found time during the busy season to install my new split-system. The team arrived early and had everything cleaned up and working FLAWLESSLY an hour before they estimated to be done. HIGHLY recommend to anyone looking for HVAC service in the Spokane area!

Here is one more rave for this great company! Logan, the HVAC service manager, and Reno came to…read moredo my prepaid inspection and were over the top in checking and cleaning and assuring me that the furnace and water heater and air conditioner were all working properly. As a widow, it is vital to have this kind of service and a joy to have these honest, professional, and kind men come and do the work. This is the company I recommend without hesitation to other widows and single women. They epitomize honesty and integrity. Thanks,again, Logan. See you at the Rodeo!

Well..since it took you 3 months to respond to my review I'm not convinced you take them seriously…read more And I WAS told $129 for a quote for a new system. I was very specific so if there was confusion, it was on your end, not mine. I'm happy I did NOT use you.

Our AC unit decided to call it quits right as another wave of 100 degree weather came into our…read moreregion. We called and left a message late Thursday night, tried again Friday morning and Pro1 was to our place before 11am, AC fixed before noon and we were back to cooling down our house as the heat moved in. We highly recommend this company to come out and service your ac and heating units. They are timely, break down the issue in a way you can understand, and are quick to repair any issue.

So... cool story. Nick, from Pro1 installed our first central AC unit back in April of 2019 at our…read morehouse in CDA. Little did we know, we'd be moving to Hayden in 2020, into a house with.... No central AC. LOL. So nearly one year to the day we had Pro1 do another install for us. They were great again. I'm extremely happy with the results. Hopefully this will be our forever home, and these new system installs won't be a yearly tradition for us going forward. Thanks Pro1 for another great install.

They refused to admit that their workmanship caused our well power outage. One electrician was…read moreextremely Rude and disrespectful.

I needed GFI plugs for my bathroom and kitchen. Mel and David are great…read more Thomas was here within a couple of hours he was very thorough and did a great job! 5 stars for great service.

The plumbing problem required that we turn off the water to the house. This was quite an…read moreinconvenience. After we contacted him, Scott was at our house in 30 minutes and fixed the problem very quickly. Very polite, helpful, and efficient!

Scott is Prompt, Courtesy, Clean and reliable. Best of all, I didn't feel as if I was over-charged…read moreas was the case with past plumbers in the area.

We had Lance Griffin come to the house for an annual check on our air conditioning unit. He took…read morehis time and explained exactly what he was doing and why. He is a nice and relaxed service member of Andy's which we have used for various things in the past. I highly recommend both Andy's and Lance.

Andy's serviced both my gas fireplaces and did a great job. In addition to the service, their…read moretechnician, Tim, was super helpful in helping me understand how to work features of my fireplaces I didn't even know existed.

Outstanding service. No wonder they are rated Best of N Idaho. Had them repair a shower faucet…read more Same day service. No overselling

We had an incredibly difficult winter this year. Trying to get our home open after being…read morewinterized. I had electricians, a contractor, water treatment people out to open our place up in the dead of winter after a major winter storm. I was desperate. My husband was extremely ill and was being treated at Kootenai Hospital with a serious illness. After many issues with the cabin and me crying on the phone trying to explain what we were going through, Fred's Plumbing owner and crew said, "Don't worry we will get your place open"...and they did! They put in a handicapped shower and a new toilet in record time. They even helped me down 29 steps to my home with a load from Costco to get ready for my husband's homecoming. The gal in the office said incredibly comforting words for us during that stressful time. When people show up during those times it's humbling. I will never forget what Fred's plumbing did for us. So YES. Fred's Plumbing is an excellent business with excellent human beings. Thank you!

Chris was awesome. After AAA told me I needed $2000 of repairs or a $5000 replacement, I had him…read moreout for a 2nd opinion. While my 14 year old unit needed some refrigerant, he said all of those other things were unnecessary and my unit would be fine another 2-3 summers. I really appreciated his honesty as a fairly new homeowner. When I do actually need some AC repairs, I'll rely on him.

Had bids from several companies and chris was the best. I love that he is a small business owner…read more He didn't try to sell me things I didn't need. He was on time courteous and was in and out in no time. Would highly recommend him to anyone. Will definitely call this company for all my future heating and cooling needs