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Alpine Valley Dentistry

3.7 (3 reviews)

Services - Alpine Valley Dentistry

Cavity treatment

Dental exams

Tooth filling replacement or repair

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Smiles By Design - Reception area

Smiles By Design

4.3(6 reviews)
0.4 km

I was not living here full time and did not have a local dentist. A few days before Xmas I had a…read moredental problem after hours. My neighbor recommended Smiles by Design. I called and left a message. Dr. Proctor returned my call and saw me at 8 am Monday! Efficient staff, good care!

I first visited the office back in the fall of 2023. I didn't see Dr Dorius, but, instead some…read morequack who was "new" there. Based on the reviews on here and the timing of when I went, I'm guessing it was "Dr." Pope, since he apparently no longer works there, although it could have been Dr Proctor. Whichever "doctor" it was seemed to be more interested in cracking jokes than fixing teeth. I hadn't been to the dentist in 2 years, so I was expecting them to find some cavities. Instead I was rather surprised to hear that I had no cavities. 6 months later (in April 2024) I returned for a checkup/cleaning, and, once again, was told everything was fine. Fast-forward to December 2024, and I had moved out of the area and saw a new dentist. There I learned that I not only had 4 cavities in 4 different teeth, but that one of them (an old root canal) was so decayed that it wasn't worth saving, and another one (another root canal), not only had decay, but also had an abscess that was draining puss. My current dentist informed me that based on the damage to the gum/bones and the puss drainage it clearly had been going on for several YEARS, and that my prior dentist AND hygienist would have had to have been blind or incompetent not to notice the abscess. I had this confirmed by an endodontist to make sure my dentist was correct. So in April, according to Dr Pope and the hygienist at Smile/Dorius Dental Designs everything was fine. By December, I've got a mouth full of cavities and an abscess. Clearly my mouth didn't suddenly start falling apart in just 8 months. They didn't just miss a cavity on one tooth ---- they missed at least 2 (including an infected abscess years in the making), and probably 4. I would strongly encourage anyone who went to see that Pope quack, to get yourself to another dentist to make sure your teeth are in the shape he told you they were in. And we should all be demanding our money back at a minimum. As an update, a day after I posted this, Dr Proctor emailed me. He had zero interest in my experience, but, instead was primarily concerned that I mentioned his name as possibly being the inept dentist I saw. It was, in fact, Dr Pope who was the clown that I saw, who, conveniently, is no longer working there. Dr Proctor suggested that I remove my review because of this. The fact that he, as co-owner of the office, refuses to take responsibility for hiring a quack dentist (Pope) or cares about the damage he may have done to patients, speaks volumes about the integrity...or lack there of...of this dental practice. Additionally, the hygienist, who totally missed an oozing abscess on my tooth, is still working there.

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Smiles By Design - Wasatch Mountains

Wasatch Mountains

Smiles By Design
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Alpine Valley Dentistry - generaldentistry - Updated July 2026

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