We contacted Mahan Septic, through my Yelp app, to evaluate our old septic system, to see if it is…read morestill operating properly. We received a very prompt reply from Clint, and they came out to look at it. It's still okay!! So we are relieved to not have to get a new tank yet. We were charged a fair price for this consult, and we wouldn't hesitate to hire them if we need septic work in the future.

They arrived on time. They did everything l asked and did a great job. I will be calling them for…read moremore work. I highly recommend this company.

Top notch service! My first septic tank, and the first time having it pumped. Even though the…read moreinitial appointment did not go great, the follow up appointment more than made up for it. Initial service appt.- The service technician rolled up on his phone speaking to a family member or SO, looking for another job, discussing various job postings, and just overall not very interested in providing the service. The first issue was that he didn't know enough about septic tanks to locate an access lid, or at least one that would open (it was winter and the ground was frozen), and I had never gone through the process. Hoping to still get the tank pumped, I threw on my bibs and crawled under the deck, digging for another lid. The Tech was not very helpful with this. I finally located the lid, but it was frozen, so then I began filling buckets of hot water to melt the ice. Tech went back to his phone call. I eventually had to give up because the lid was just getting damaged any time he attempted to lift it. I told him I'd call to reschedule when the temps increased. Follow-up - I spoke with or emailed one of the owners regarding what happened during the service visit and needing to reschedule. She was shocked by the tech's behavior and put me back on the schedule for the soonest possible date. I think a day or two before the new appt. the second owner (they're sisters) called for a quick run-down, and to let me know that she herself would be out to pump my tank. They kept me updated throughout the process and even taught me a couple of things about living on septic. Finally, and the initial reason I chose Dependable Waste Solutions as my service provider is despite being located out in Cabot, their price beat out all the other septic service companies I called, even the local ones 5-10 minutes from my house. I only had to schedule during a normal route day in my area, and I was able to avoid any travel fees. I highly recommend them, and will be bringing my future business here, or rather, I will most definitely have them pumping my future business once full.

The particular service that DWS offers is not what I happen to need at this point in time…read more However: Sidney F., the business owner, did his (her?) best to help me find someone who did! I really appreciate that! Thanks! Mike H

From the appointment scheduling to the gentleman coming out to the house, it was wonderful. My…read morefather used them weeks before and was impressed. I highly recommend them for your septic waste to be removed.

Had a 12:00 o'clock appointment at 12:30 I texted and asked if we were good. At 3:00 I got a call…read moreand was told., My boss never told me you had an appointment. Really!! Waited all day and told them I did not need their services now. No communication unless I reached out.

Showed up in a timely fashion everyone on the crew was polite and professional. They took care of…read morebusiness got paid and left .Will use the again and have recommended Jay's to others. Call them you will not be disappointed!

Regular customer here. He has always been very professional and respectful. With very competitive…read morepricing.

Called to get understanding about maintenance and the person accepting call was rude and not…read morehelpful. When I asked questions, she told me to go to their website. Guess who is not making an appointment with your company?

The person that answers the phone is not helpful nor knowledgeable about the business only directs…read moreyou to the website and couldn't answer simple questions only directs like do they pump septic tanks or just clean out pipes! Wouldn't recommend!