Had my windshield replaced. Dan is great to work with. He takes care of all the insurance details…read more Installation was a quick turnaround and a professional job. Mirrors, EZ Pass and stickers all back on new windshield like they were always there.

From the owner: You'll get quality products and expert installers who will keep your vehicles structural integrity…read moreto ensure the safety of your family. All-Inclusive, Competitive Pricing you'll know up front exactly how much it will cost. No hidden charges, no surprises. You get a quality installation at a very competitive price

North Amherst Motors did a great job with my car-- communication, quality, and service were all top…read morenotch! Car came back looking better than ever.

So impressed with the body work on my Ford truck. I recently had a headlight and dent on the hood…read morerepaired at North Amherst Motors and the results exceeded expectations. I am meticulous on my truck's appearance and the results from their work has it looking at showroom quality. Not only is their work exceptional, their pricing is excellent as well. Why could I know this you may ask? My Niece is a trade school student and she has taken courses on auto body work estimates and I had her price my vehicle's damage which totaled 2,070 dollars. She said that was a reasonable and competitive price for the existing market. My total from North Amherst Motors: 1.880.00. All I can say is- WOW. You will not be disappointed if you have your body work done at North Amherst Motors- in fact you will be impressed. I can't say enough about these folks and their work.

We called and booked a windshield replacement and sent our insurance claim. We also called the…read moreowner Michael Dermody the day before to confirm the place and time. We waited one hour and fifteen minutes at a picnic table outside the glass shop. The door locked, and nobody was inside. We called more times than I can count. We saw our "replacement" glass sitting outside. We live in the Berkshires of Mass part-time and had to drive back to Quebec, Canada, for work the next morning. No return call back! Our Insurance can't get ahold of Dermody either! We wasted our only free day in mass for the next couple of months. I now must find another location!! We picked him due to the amazing reviews. I would give negative stars if I could.

I bought a used pick up and I needed to get the windshield fixed to pass inspection…read more After calling around a bunch I found Michael's auto glass. After a quick phone call, we set up a time for me to come by his shop in Pittsfield. The whole process took about an hour. He was pleasant to talk with, energetic and really seem to know what he was doing. I highly recommend Michael for your auto glass needs!

Curtis was a great help fitting us in for an emergent repair. You can hardly tell there was even a…read morechip there. Their slogan of 'the name says it all' is 100% right. SUPERIOR work and SUPERIOR customer service!

My windshield was broken from god knows what, called Superior Glass, and he came to my home to fix…read moreit outside. Even during COVID-19. This guy is a hard worker ! Support small business !!!! I was worried about having a guy come to my apartment to fix something (even though it's all done outside) but he made me feel absolutely comfortable and it was like having my dad fix something for me. extremely professional, really easy and quick. I will 100% use him in the future.

BEWARE!!! I set up an appointment for them to come and replace my windshield, and they never even…read moreshowed up!!! Not even a call to say they couldn't make it, nada. They did have extremely friendly customer service; but, if they can't even be trusted to get it together and honor an appointment, then there's really no reason not to go with any of the other auto glass companies in town. None!!! This was a huge inconvenience to me, for many reasons, so hopefully this helps other people avoid my fate...

I have recently had my windshield replaced. The man that replaced my windshield must of dropped my…read moreold windshield while he was removing it or had a hard time taking it out or putting the new one in. Whatever happened I had damage to my hood and other areas. As well as glass in the interior and adhesive all over my paint and my new windshield was covered in it as well. The glass was even flying out of my vents! He did not clean up after himself. I noticed there was a checklist with my invoice and he didn't even obey that part of his job. I ended up having to get my car professionally detailed to clean up all the glass as well as adhesive. I also had to go to a collision center to get a quote on the damages that were left to my hood and other areas. I was quoted over 1,000 in damages!

The owners Jay and Christie are good people and do absolutely amazing tint work! I got my 2025…read moreToyota Corolla done and could not be happier with the result. Highly recommend.

Had my first experience with Street Legal earlier this week and I can't say enough good about the…read moreplace!!! Husband and wife team that do GREAT work and are just great people to talk to. Had the front windows tinted in my Jeep and in the half hour it took to do the job, we had great conversations. Truly great people who offer a great service at a great price. CHECK THESE GUYS OUT!!!! Highly recommended!!!

Extraordinary. (Made to feel routine). I smashed a window…read morein the school van. Rolled into Safelite's lot, and told them "Hey I'm in a jam. I busted that window, but I gotta pick up four students in a half hour." Well. They instantly swept and vacuumed out the interior, all that shattered glass ... gone. Then put in a temporary plastic window, and sent me off. Made it to 3 schools On Time thanks to these guys at Safelite. Ut was like the good old days, fellas!

I did not go to them. They were supposed to be here Monday, 6 days after hiring them! The young…read morelady who took my info seemed a bit confused, not receiving any kind of confirmation I called to check 2 days later & no one knew what I was talking about. After straightening that out, my appointment was moved to Monday. Again, a 6 day wait. Two more days later, I got a call from a local SL rep cancelling my appointment because their vendor doesn't carry the glass & cannot get it. Are you kidding? It's a Subaru! Call another vendor, go on eBay or ask me if it's okay to get the glass from a junk yard. Think a little! Now I have to hear those SL commercials knowing they're not true. Absolutely zero effort was put into keeping the promise made to me. I am incredibly disappointed & probably stuck without a replacement due to half the country being on vacation this week. I cannot believe the lack of ingenuity or commitment to helping me. What a load of BS.

Even though they were double booked for my time slot, I was pleased that the chips in my windshield…read morewere handled promptly and courteously by the one man running the shop last Saturday. The double booking seems to be a problem due to my insurance company requirements that the appointment be made through their claim website and not by calling Safelite directly.

IF YOU VALUE YOUR VEHICLE STAY AWAY FROM THE MUPPETS THAT WORK FOR SAFLITE!!!!!!…read more Once again this place disappoints and shows true professional level incomatance. One of the only company's I have ever delt with that my vehicle comes out in worse shape then when it went in. In December I called to have them come out to my house to have them replace my windshield and they no called no showed twice. So I waited a few months and decided to get it done now hoping if I go to the shop things would be better. But nope. Now they just decide to scratch my $60k truck. I mean shit why not it's not theirs why do they care? So after putting in my glass the tech goes to back out apparently using a "spotter" some how spotter does see the stool near the truck nor does the driver and they don't hear my trucks parking assist arm screaming about the object near it and they hit and scratch my bumper....... Fing awesome..... thank you....... this company is a joke. What makes me laugh about this whole thing is that while I am there the manager is interviewing a new employee in the office and I could hear him telling this guy how " this is the big leagues of auto glass we are professionals here" yea sure dude. Professionals at messing up everything they touch. Only reason I went back to this dump is because they excepted my insurance online and it wasn't a fight to get it approved. So now I get to go get a quote at a body shop to get my truck fixed... thanks safelite for being trash!