Just the kindest, most honest, mulit-generational family business you can imagine. We were caught…read moreon the road with weird warning lights, low air in tires and Ray was so helpful. Entertained us with stories about his great collection of old cars, and history of the area, while working to save our floundering rental car from breaking down mid-trip. Affordable beyond belief. Thank you Ray!!!!

Came in with my 2015 Elantra. Never had an issue before. They told me my 3rd break light was out…read moreand I gave them the go ahead to fix it. They came to me 5 minutes later and told me that there was a broken wire and they had to fail me. The light was still original, it was working last week, and that compartment had never been opened before. The wire was bright, shiny copper. It was clear it had just broken. They charged me $35, gave me a reject sticker, and told me they couldn't do anything. The kids doing my inspection were fresh out of highschool. Now I will have to pay probably $200 to get the wire fixed and I still don't have my inspection. Go somewhere with real mechanics and save yourself the potential problems.

While visiting Williamstown, my ailing car refused to start. The dealer I bought it from was a…read morefriend, willing to fix it or take it back. I had the car towed to Carpinello's, having been told it was a family-run repair shop. I explained that I'd like to get it running if possible but by no means wanted to undertake expensive repairs. When they failed to get in touch with me in the course of the day, I went to the shop and stayed in the waiting room for several hours to make sure I was available to discuss the work, but I never got more than vague reports about what was up and never had the chance to speak with the mechanic directly. In fact they simply replaced parts until they found what was wrong, and presented me a bill nearly three times what I had set as a maximum. When I protested, the owner was rude, vulgar, and ultimately threatening--said he would yank the new parts out of the car and leave me push it off his property. With no idea what to do (I've never had so unpleasant an experience with a merchant) I called the local police. The officer I spoke with told me that the shop had a bad reputation and suggested another garage. Ultimately I signed the car over to them rather than pay the bill, which was more than what I had paid for the car. In a final indication of the ethics of the operation, the owner's wife said as I filled out the paperwork that the good news was they wouldn't have to disclose to a potential buyer that the car failed emissions because of the way they obtained it. I don't go around trashing people--I think this is the only bad on-line review I've ever written--but I've never been so badly treated by a business. This happened some time ago, but the management is still the same.

My family and I have been taking our cars to Purple Valley for years. They are excellent at…read morediagnosing problems (even better than a dealership). They're quick to do just the work you need and nothing extra. They're honest, communicative and reasonably priced!

Great quick and reliable service for an oil change and a battery replacement…read more The reason I selected this shop was the reviews that stated that they are both reliable and honest. reliable but I do have to question the honesty. The current issue for concern and the 1 star rating is they charged my 18 year old daughter $388 for a Super Start AGM- Platinum 94RPLT battery. This battery is no more than $250 (less refund on core) at any auto part store. Here is the listing for the identical battery at O'Reilly: Super Start Platinum AGM Battery Group Size 94R H7 - 94RPLT. $249.99 Each + Refundable Core $22.00. https://www.oreillyauto.com/detail/c/platinum/super-start-platinum-agm-battery-group-size-94r-h7/ssbq/94rpltk I will assume this was either a honest mistake or I simply did not have full information. I will certainly change my review to a 5 star when I get a satisfactory explanation or a credit on the actual price of the battery. Mistakes do happen and, perhaps there is a very plausible reason for the battery being so much more expensive than what the advertised price is at most every retailer but I have called and emailed multiple times to get an explanation but no return email or call.

After 24 years as a customer, he told me to go do a physically impossible act. Went to…read morestation/repair shop not far away. Great choice!

Why would Ron start to repair my car without giving a quote first? Listen to the rest of the…read morereviews listed on here. This man has a nasty attitude for no reason too :(

I needed front fenders replaced due to extensive rust, as well as rust removed from rear lift gate…read more Brian looked at my car, took photos and notes, gave me an estimate and I scheduled the work. It took 1.5 days for the complete job and let me tell you -- I was so impressed with the work that was done, from the new fenders, to the rust removal, to the paint, right down to the car wash! What a fantastic job! It looked like a brand new car! I had people telling me how nice my car looked and some actually asked if i had gotten a 'new' car. The professionalism, friendliness, and promptness was far better than a lot of service you get these days. Brian deserves 5 GOLD stars for the job he and his crew did. I cannot thank them enough. Hubby's truck is next.

I was impressed by this shop from my first phone call to set up a quote. Rick came right out when I…read morepulled in, wearing a mask and keeping social distance. I got a fair price quote for my repair (replace fender), and from the appointment to the pickup, professional, courteous and expert repairs. I highly recommend this Auto Body shop.

With these guys you don't have to be worried about getting ripped off, honest and good people that…read morego above and beyond any place I've been too

I have been going to nite owl for years. Never had a bad repair at affordable price. I recommend…read moreanyone using nite owl for all you auto repairs.

Service and work started out great, however each time something was repaired another thing was…read morewrong. Bill let's cars go out of his shop without checking the so called mechanics work. My last experience was gas flooding Cumberland Farms gas pumps because a gasket was not tightened properly. That was the last straw. Better to go to someone more knowledgeable, oil change ok, anything else forget it.​

I needed a state inspection on a holiday weekend. They went out of their way to squeeze me in and…read morewere super efficient. I highly recommend.