Appointment made for 7/12 for a muffler replacement on a 14 yr old car. Called 7/11 to check on it…read morefor 7/12. Owner failed to order muffler. "Sorry I've been short a guy". Still took car in on 7/11. Shop called 7/12 around 11 am car all set. $1056 .00!! $822 for muffler. Would not tell me where he got muffler from. " my buddy made it up". Called every parts store in northern Berkshire they all said you got a top of the line muffler there. Ha ha they said. That's not what we asked for. The owner should have called us before he put an $822 muffler on the car. Definite lack of communication on their part. As former landlords were sick of small claims court. Steve and Pat Conlon

I do not own a Buick or GMC but I have been taking my cars to McAndrews for service as they are…read morevery close to my home. I love this dealership. I worked in dealerships when I was a youngster, selling cars, then in the service department. I know the difference between an honest, well run dealership and a bad one. McAndrews are good guys.

I bought a 2020 certified pre-owned GMC truck from Colandrea Buick-GMC in Newburgh, NY in January…read more2023 that is supposed to come with 2 free certified service visits for a simple oil change at any GMC dealer. I called McAndrews-King Buick GMC because they are 15 minutes up the road from me in Adams, MA instead of Colandrea because they are over 2 hours away to get my first service done and apparently, they don't honor that service system because "we don't make any money off of it". I ended up calling GMC directly and spoke with a customer assistance associate and both he and the team never heard of a GMC dealer not honoring the GMC certified pre-owned vehicle 2 free service visits well within the range of service visits. Nothing is expired or even close to expiring. Very odd. GMC directly ended up giving me a $100 voucher for any future service that is required after my 2 free service visits for this lunacy and are filing a report about it. I called Bedard's located in Cheshire, MA who isn't even a GMC dealer although they are a chevy dealer and they were more than happy to accept my 2 free service visits. I personally do not recommend McAndrews-King Buick GMC as they are not part of the "GMC family" in my opinion and appear to only be in it for the money. That sort of sets the tone if you're purchasing a vehicle from them.

I needed an oil change in my car and had a friend coming to visit from out of town and wasn't…read morewanting to sit in a waiting room during her short visiting time. So it was great having Mario come and he was easy to work with and did a fine job and my friend and I had a car with oil and an uninterrupted visit. I would recommend Mario. Our price was agreed upon beforehand and worth it to me. He was pleasant , accommodating, and I would use him again to avoid sitting around in a waiting room.

From the owner: At 9PDF Mobile Mechanics LLC, we provide fast, reliable, and affordable mobile auto repair services…read moreacross Dutchess County, Columbia County, Berkshire County, and Litchfield County. Whether you're at home, work, or stuck on the road, we come to you—saving you time and hassle. We handle almost everything under the hood: brakes, suspension, diagnostics, oil changes, engine components, and more. We do not offer transmission services, bodywork, or tire services. We operate every day except Wednesdays, and accept Zelle, Venmo, cash, and credit/debit cards. Our team has completed hundreds of successful repairs with a long list of satisfied customers. We speak both English and Spanish, and take pride in offering honest service, fair pricing, and warranty on all work.

be sure to ask for a car facts :) shady ass people. dont seem like the type to bend you over but…read morethey will!!! don't check their cars for faulty issues that'll later fuck you over in the end. ABSOLUTELY DO NOT recommend. get a 1997 honda civic with 200k on the dash off market place! you'll have better luck

We bought a car there that he was driving around as a personal car before we picked it up. Had a…read morebunch of things wrong with it that we had to fix ourselves. To the garage 3 times to get things fixed. He would never call me back. Only my wife he would answer back, too. Just wanted to but my daughter a car. Lousy service

Is it possible to leave minus stars? On New Year's Eve 2022, in the afternoon, we noticed that a…read moretrim piece beneath the bumper of my Camry was dragging along the road. Most shops were closed; John answered the phone and curtly said he could remove the piece or repair it. We said we were on our way; we had to drive slowly. Perhaps 15 minutes later (it wasn't yet 3 PM) we arrived to find he had closed up. That felt unkind and ungracious at the very least. I rang his phone and no one answered, even a message. Did we take too long to get there? Sorry, John, if that was the case. But anyone who wants to deal with him should be aware of a certain selfish rudeness in the business plan.

They say they're available 24/7 but I called on a Friday at 5pm and they told me everyone went…read morehome for the day

Great place to take my Subaru to get fixed after paying someone else to do it and they never…read morefinished ! Reasonably priced and dependable.. Thank you Tim, Carrie and caring employees!

I was in need of a batter terminal and called the garage to see if they might have one. The person…read morethat answered the phone who I later found was the owner was sure he could help so I went to the garage and met Tim a friendly and helpful sort. He did have a battery terminal and as I pulled the money out of my pocket which was $25.00 asking how much he said $25.00 seemed like a lot but you never know. I looked up the part online and he charged me about 3 times more than I would have paid elsewhere. I feel that I got ripped off. I feel I was knowingly ripped of . But the true loss is his because I have a Passat that needs repair and I thought I might bring the vehicle there. So he lost that business ,and his showed himself to be dishonest.

I took an older car in for inspection knowing it had issues, and I acknowledged that up front. K-M…read moremight want to rethink leaving doors open in the waiting area if they're going to laugh at someone's car and loudly make fun of it. I'm glad I provided them with such great amusement, but it was humiliating to me. It's possible that they didn't realize how loud they were being and didn't know I could hear them. However, good customer service means that you treat people with respect and understanding. They had no idea what reasons I had for bringing my car to them in that state. I didn't get any offers for help (e.g., "We could fix that for you if you want"), just a lot of head-shaking and the reminder that I have 60 days to get it reinspected without a fee. NO THANKS. Not only will I not be bringing my car back for reinspection, but I will never bring any of my cars here again. Their service went far beyond rude and unprofessional. They were downright mean.

K+M Toyota did a fantastic job working with me and Toyota to repaint and repair some odd rust…read morespots that had formed on the trunk of my new car. Even though it wasn't technically under warranty, they were able to get Toyota to Goodwill the work, and get everything covered. Gary especially in the service department did a great job with getting the ball rolling on this. All this despite the fact that I purchased my vehicle at a competitor. Because the Service Department at this dealership was completely honest and straightforward with me, I will be continuing to go here to get all my extended warranty service done on this vehicle for the remainder of the time I own this. Furthermore, I will more than likely be purchasing my next new vehicle from here. Anyone can sell a car. But if you're looking for a completely honest and ethical service department to service your Toyota vehicle along with it, look no further than right here.

Driving through, heat shield started dragging. They were kind enough to look at it and fix it…read moreright away and we were back on the road.

Sat at the inspection station in line when finally I got up to the bay and the guy tells me that…read moreI'm gonna have to wait because the car behind me got there before me, which was absolutely a crock. Just so happened that he knew the guy and they were chatting it up not going back there. What a waste of time.