Super lovely woman that owns this shop on Sullivan Street. All kinds of hats that are customizable…read moreto your liking and I love how she teaches you what looks good and what works for you on the hat style that you are looking for. The value the hats start off at $350 and go up from there depending on the materials. We learned that all the materials and making of the hats are in New York so very local. The service was phenomenal and would definitely come back again! Highly recommend ^.^

This is such a gem of a hat shop. The owner, Linda, was very knowledgeable and helpful in fitting…read morethe right type of hat with the right head. It was a charming and worthwhile experience all around.

Look no further than J J Hat Center if you are in the market for a high quality hat. They have a…read moregreat selection and knowledgeable staff. I went in for one and ended up purchasing three men's hats. A plus - it's woman owned.

it looks like the old owner and old employees are all gone from here. That authentic, old school…read morecharm gone, The steamer & steaming service is gone, the big neon Stetson sign is gone. The custom hat-maker & repair dept is gone. the familiar faces are gone everything that used to make it an authentic, old time hat shop is gone There used to be a fun vibe to this place..cool people, the jazz playing- I saw Terrence Howard shopping there once years ago Getting a steam-up on the way to Penn Station used to be a ritual for me. I'd walk out happy clutching a new hat box in my hands.. I'd chat with other hat wearers i only visited the new JJs twice. I asked about repairs both times, with almost 2 years between visits, I got the same response both times the repairman got sick & we're between repairmen An authentic hat shop experience should be easy to achieve with just one old-school, experienced hatter from that generation . Someone who could teach the crew & top brass how to run a real old fashioned hat shop. When I come to Manhattan I want to see that old neon Stetson sign and hear the whoosh of the steamer. I looked forward to it, like a piece of old New York. I miss that.

It isn't much I can say. Amazing staff (gorgeous) lol and also cool people the owner is friendly…read morekind and patient and I love shopping here. I've already spent an easy' $500.00 cash and can't wait to spend more. Thanks Ecaps !!

pissed off. truly pissed off. truly disappointed. i called…read moreand pleaded that i will be at the store in 3 minutes to pick up a hat that i had already paid to get lettering done.... i pull up at 7:02.... owner is walking out of the store not even locked yet. smh.... unbelievable. thanx caps unlimited. no sympathy for the paying, working customer

Do not order online. Buyer Beware. I ordered online, paid. A few weeks later when I called to…read moreinquire about my online order they could not find it at first. Then, when I called a second time they claimed the hat was delayed. A week later they still had not shipped the hat and did not know when it would ship. They seemed baffled that I wanted my money back. I had to dispute the charge to secure a refund. I consider their inept handling of my online order, and the trouble I went through to get my money back a clear indication that they are not ethical, nor an entity that a prudent person would do business with.

I do NOT recommend Bencraft Hatters! I had a terrible experience with a hat purchase in December…read more2022. I ordered a brand new Stetson Saxon in Graphite, but they sent me an old stock in Charcoal instead. The hat also did not come with a Stetson hat box but in a Bencraft hat box. When asked, Bencraft insisted that the colors are similar (they are not), and that their box is better than Stetson's because Bencraft's has a handle (I prefer Stetson's box which has on its side a paper label with hat info). I called the store several times to ask for a replacement, but nothing has been done. They also did not return calls/texts despite their promises to do so. Many calls were also not answered and went straight to voicemail. Needless to say, I am extremely disappointed in Bencraft Hatters for their lack of intent to make things right and I will be buying my hats elsewhere from now on.

My best friend and I were there to buy him a tuxedo, his first…read more Robert and Vivian were so helpful and friendly. I haven't experienced such personal service in a long while. I will see definitely be a repeat customer and recommend to others.

One of the best clothing buying experiences I've had…read more They really focus on selling clothes instead of upcharging for the experience of buying clothes. I felt like I got good advice and they really cared about me feeling good in the tux. Next time I need event-clothes, this is where I'm going.

Get Hattitude at Worth & Worth, NYC!…read more Quality. Original. Unique. Great service. Worth & Worth always delivers the finest hand made hats in the USA. Palacio and Cathi are dedicated to provide guests with a great experience. Mahalo from Hawaii!

They make fantastic hats if you are a hat lover or not. Well worth going to the show room the next…read moretime you are in New York City just to see so many really beautiful hats in a well designed space. I recently purchased the Pueblo straw hot, it was beautiful and the purchase experience was easy, and professional. If Orlando is in the shop the next time you are there, you can feel his passion for making beautiful hats...and that is a nice experience for a hat lover.

Omg I just can't walk past this store especially with the kids. Lol…read more So was going down Pitkin for some new curtains and my son says can we just look at the sneakers. In the back of my mind I know he is setting me up because they always have the most up to date sneakers and fitted hats n they are very reasonable. So we spot the Jordan's that everyone is sold out of so needless to say I got two pairs of those for the kids , of course the hat to match n yes for me unfortunately while I was helping my son tie his sneakers they sold out of the new hurraches. Such a bummer but they will have more sneaker arrivals this weekend. I'll just leave my son home this time lol

They waited over a week to then email me that they canceled my order. No explanation, I received…read morenothing!!

Literally love this store in Dumbo. They have a great mix of vintage and new products. The service…read moreis also so nice. They also have a great incense smell in there. Sometimes it's pretty crowded but I would still highly recommend!

Four stars for the feel of the shop and its curated inventory. They carry imported artisanal soaps,…read morelimited kitchenware, and a variety of lifestyle knickknacks in addition to a medium-sized collection of vintage menswear. I would certainly come by again to purchase smaller gifts, but I found their clothing, while in good taste, to be extremely overpriced from the perspective of the consumer in some cases. (I've worked in vintage wear and decor before though, so I understand why and how this happens.) However, if you have the money and are looking for a specific caliber of vintage clothing, this is a great place to start, and the size of their collection will save you time versus wading through a series of larger, messier, cheaper thrift store situations.

Julia and crew are the best in town for hat repairs,sweatbands, sizing, stretching, new hat bands,…read moreand lovely custom hats for gals/guys. I've always Been treated with kindness and hospitality . Their efficiency is hard to beat. Many times my jobs were done right in front of me, or I take a walk and it's completed in an hour. Most of all..the work is always CLEAN. Her work looks like it should.. it's always perfect...the angles in her bows, everything looks vintage authentic and legit. This is the one to go to, only her.. I trust her with my most very important jobs.. the results are always overwhelmingly pro, clean and beautifu.

I initially walked by this place walking back home from a corepower class and there was a sign…read moreoutside that said "Hat Class in Progress." I was intrigued. A few weeks later, I walked by again and there was no hat class in progress. I popped in just to see what EVH is all about, as I love super niche businesses like this. I walked in and the owner was helping out a few other people, so I just perused around for a second. I had my airpods in with no music playing, hiding in plain sight. I heard the owners AWESOME British accent and thought to myself "wow it's really a vibe in here." At this exact moment, I spotted a hat that really caught my eye. It was a hat that had a mix matched denim pattern that could be paired with almost any outfit. I had a vision of me buying this hat and it becoming an integral part of my personality. "Oh, there goes the guy with the cool hat walking up 1st ave" onlookers would say as they walked by, jealous of my cool new hat. Cute girls would come up to me at the Wayland and or Ding-a-Ling saying "Oh my god, I love your hat!" ... "You haven't been to East Village Hats!??!?!?!" I would respond to them with a cheeky, endearing smile. However, when I picked up the hat it was like $130 and that's just out of my price range for a hat at this moment. Also, I have an extremely large head so the hat was probably a pipe dream all along. A man could dream can't he...?

Overpriced Garbage - Stay Away!!! I bought a kapota from…read morePrimo Kapota over a year ago, thinking that since their prices are extraordinarily expensive, they must offer high quality and great service. I was very, very wrong. Despite paying such a high price, the quality was absolutely terrible. The kapota ripped apart in places that I barely even touch. After just a few months, I went back to them, expecting some level of responsibility. Instead, they shrugged it off and said, "Yeah, we don't know. That's your problem." Rather than fixing it properly, they just patched over the holes. And, of course, after a few months, the patches ripped again--plus new holes appeared! When I went back again, they told me, "Yeah, this is your problem." At first, they charged me $50 to patch up two small holes. Now, for the same holes plus a new one, they suddenly want $400! (I found much better tailor Bugi who did WONDERFUL job only for $40!!!!!!) This is outrageous. These people are scammers and charlatans. They charge a premium price for a garbage product and then try to squeeze even more money out of you for useless "repairs." Stay far, far away!

We purchased our Hats ( my son and myself ) right before the New Year Holiday and the service was…read moregreat. My son came several times later to change and rearrange the hat features, steam the new hat and other services and despite the several times my son came for just nonsense they were very understanding and gave him all the attention and services he wanted Customer Service: Great customer service Selection: Always in-stock Rate: Fair Owner: A kind person who prays in the Local Bais Shmuel Chabad synagogue.