We needed a new driver's window on our vehicle. They were able to get us in quickly, they…read morecompleted the project within a couple of hours or less, and they did a great job cleaning up the interior free of charge. The price was incredibly reasonable. Thank you so much for your friendly and professional service!

Extremely Disappointing Service and Zero Accountability…read more I had a very frustrating experience with this auto windshield company. I was charged for what I was told was a higher-quality, more expensive windshield, but they installed what appeared to be a generic one instead. Within just a few days, the glass cracked. When I reached out, I was repeatedly told someone would call me back, but no one ever followed through. After several attempts, the last person I spoke with told me I would have to pay full price for a replacement--despite the fact that the windshield had just been installed and failed almost immediately. I was also told that "all windshields are identical" and that no brand or manufacturer is better than another, even going so far as to claim that Gorilla Glass is just generic glass with a label on it. This made me feel like they weren't being transparent about the product I actually paid for. Overall, they refused to stand behind their work, didn't honor what they originally told me, and were extremely hard to reach once problems came up. Based on my experience, I cannot recommend this company at all.

I ended up in the unfortunate position of having two vehicles with broken windshields, and no glass…read moreinsurance, so thought I would call around to see if anyone would offer me a 'volume discount'. I checked out every glass shop that came up on Yelp, and prices averaged around 250 bucks each. Whatcom Windshields was especially friendly, had reasonable quotes, and knocked about 10% off from their already low pricing, making them only a couple hundred dollars per windshield. And as they were only a few blocks from my work, I decided to go with Whatcom. My experience with them was exceptional! The windshields were installed quickly and professionally, and the owner, Al, even dropped me off at work, and had the cars done in time for me to pick them up on my lunch breaks. Oh, and an added bonus, after I had already negotiated my deal? Whatcom throws in free rock chip repairs for life with their windshield replacements! If you're in need of a new windshield, or just have a chip that needs repairing, I could not recommend Al and his team more highly. Truly a five star experience!

Extremely rude. Hung up. He claimed his catalogue listed a sedan which did not exist. When informed…read moreof that fact (very politely), and invited to google it to that the catalogue was wrong, the person said they "don't like being questioned" and hung up. Wow, wouldn't deal with these jokers at any price.

A shout out to Lone Pine for their services: replacing my windshield, and then a few months later,…read morefixing a rock chip for me. The new windshield is holding up far better than the OEM, with better camera calibration tolerances than factory. I wouldn't hesitate to recommend Lone Pine to anyone- especially over any national chain. Many thanks.

I seldom write reviews, but this one is deserved. Tyler and Lone Pine did a great job for me, and…read morewent above & beyond usual service. It was refreshing to be able to walk in and speak directly with the owner, who was very enthusiastic about his business. The Windshield replacement went very well, and Tyler even pointed out some frame scratches made in a prior replacement that he corrected for me no charge. When I mentioned that I had trouble arranging a ride to pick up my car, he said 'No Problem' and dropped it off at my house on his way home that evening. I know he can't always do that, but it just shows his willingness to help out where he can - 5 stars!

What the world needs now is more awesome folks like Al…read more Punctual, friendly, fair and does great work.

I called Al after getting a rock chip in my new car. He was near by and came to our house within…read morea few hours. Fixed the crack in 10 minutes. I couldn't believe the reasonable rate either. a very kind young man. We hired him for 2 other windshield replacements we needed.

Adam is wonderful to work with! We decided to put a ceramic coat and on our car to prevent rock…read morechip's and scratches. Even though our car is only 3 months old he found several imperfections in the original coating. He was able to correct those and now they look great! He is very professional, uses extreme care, precision, and great attention to detail. I highly recommend this company for any detail work.

Exceptionally pleased with a variety of services offered by Final Touch. After having my SUV…read moredetailed inside and out a year ago, I didn't hesitate to go back for another detail and window tint. All employees are professional, polite, and detail oriented. Super impressed by the window tint installation! Will go back again!

I got status reports of work completed on a regular basis. They were thorough, polite and service…read moreminded. They worked very well with the insurance company to resolve issues and their work was very clean and professional.

I am writing to share my experience with No. 1 Automotive during the repair of my VW ID 4 after an…read moreaccident in October 2023. Although I initially chose this location because I believed they cared about their customers and the quality of service, I was deeply disappointed by the level of communication and organization. During the initial estimate process, there was a significant gap between No. 1 Automotive's estimate and that of Farmers Insurance. I had to become involved in ensuring that the two parties communicated with each other. Throughout the following months, I received no updates and had to constantly call, email, and leave messages to get any information. After five months, I stopped by to check on the status of the orders. I was informed that all parts had been delivered except for two, which were expected to arrive soon. However, after giving them another month, I decided to order the parts and work with a different vendor as No. 1 Automotive showed no interest in making progress. When I informed them that I was considering taking my car to another shop, they finally called me to book an appointment. However, when I called on the ninth day after leaving my car with them, the repair advisor did not know the car was there or that the parts had arrived. My car sat untouched for ten days while I paid for a rental. On the fifteenth day, they informed me that they needed additional parts, but did not know when they would arrive. I called VW and arranged for the parts to be delivered the next day. After four weeks, they finally finished a job that should have taken no more than a week or ten days. Furthermore, there was a discrepancy between their estimate and Farmers Insurance's! And I ended up paying $600 out of pocket for the rental car which they directly caused by not touching the car for 10 days!!!! Throughout this entire process, no one followed up with me or offered any apologies for the poor customer service. Except the general manager on site on May 18th! I strongly advise others to avoid this location to save time and money.

I would definitely recommend D&Js Auto Glass based on the quality of their work, outstanding…read morecustomer service, and overall professionalism. They truly deliver top-tier service from start to finish at a reasonable cost. Thanks Jay

This is an awesome service for weird shield repair. It's decent rate and the lady was very nice …read more The location is just opposite to Kohl's near an orange chain. If you find it difficult to find just call the number and they immediately respond. The service took time but they had repaired the crack on word shield and she was very transparent on what to expect vs not to expecte after repair.

I reached out on a day when they weren't at the mall. She called me right away and said she would…read morebe there the next day. I showed up the next day and she got started right away on my rock chips. She was able to attend to three other customers at the same time while finishing up with mine. She really knows the protocol with insurance companies and used her cell phone to make the contact. My insurance covered it which was great! Very worth my time and money.