HANDS DOWN THE BEST RELAXER I'VE DONE IN MY LIFE. Folks I just moved from Houston and was terrified…read moreto find a new hair place, but gave this place a try after 3 months of waiting. Let's just say Ms Beatriz, who is a young and BEAUTIFUL GOD FEARING SOUL, placed her hands on my head and performed a miracle. My hair had been breaking too because of chemical poisoning (arsenic) from the last stylist in Italy so I was terrified to have someone else do it. Long story short it was the softest my hair had been, almost like I'm now a baby again. I'm not Dominican and have more course hair but these ladies, all of them love what they do and your hair responds so well to that. Hands down the most beautiful experience for anyone who has had hair trauma. Please go here regardless of who you pray to, but I promise you'll find God and all the angels too there. Thank you so much to everyone of you ladies who are talented and care about your craft. Superheroes with a different kind of cape

Nice customer service and a great experience overall. It was also very convenient. However, I will…read morenever be going back to this salon ever again. They ruined my perfectly healthy hair after I had been going there for about two years. I even referred friends with coily hair textures. If you have any type of Type 4 hair, I do not recommend going there. I trusted these people with my hair, and now it is ruined because of a relaxer and chemicals. It is ridiculous how some people want others to be miserable just because they are not like them.

Owners Kita & Gordon make a good team! I think Kita cuts my curly hair very well and Gordon is an…read moreexcellent barber who finishes up the sides. They are pleasant and professional. I've been going there for a couple years now, and am always satisfied.

Nany left and it's sad cause this was so close to home. I now have to drive further but it's ok…read morelong as it's Nany

My husband treated me to a 30 minute massage, mini-facial, manicure, and spa pedicure as a surprise…read moreValentine's Day gift. It was my first time at this spa. The massage ranked average among previous massages I've received. My masseuse Kristen didn't use enough pressure, and although I felt badly, I finally had to ask her to use more pressure. Unfortunately, at that moment my time was just about up. Overall relaxing though, and I was still on Cloud Nine that my husband had surprised me with such a treat. Jen did my facial and nails, and she was great! The facial consisted of cleansing, steaming, exfoliating, and moisturizing, and my face was glowing when I was finished. I loved my manicure and pedicure, and Jen was fun to talk to, which is always nice when you're getting your nails done. When I smudged one of my fingernails as I was leaving the spa, she was happy to quickly fix it up again. Overall, a great experience. I'm sure it's even better in warmer weather, when you can enjoy the river view from the spa's waterfront location.

The manis are so-so. Pedicures are good. The salon is clean. Friendly receptionist. I worked with…read moretwo manicurists. Grace is very quiet and dry. Nicolette is okay. Allison is rude and always giving me nasty looks. She has a serious personality problem. I was never offered a beverage after four visits despite them offering to others. Not a black-friendly location imo despite being near black neighborhoods.

I went for blonde highlights and left with pink, white, grey and brown. I have never in my 40 years…read moreof getting my hair colored had such an experience. The colorist even said "you're going to hate me" while she was rinsing me out because she realized she really messed up. She was also shaking some kind of coloring corrector in the sink next to my ear and banging it against the ceramic, very unsettling. Asked for a refund she said to take this review down and she'd partially refund me

To the salon owner of studio, 787 in Newburgh New York…read more I am sure by now you've seen this review coming. I wonder though, if you knew or even cared about why it has taken me almost a week to write it. Let me explain. When I came into your salon last Wednesday, I was so excited. You see I have been in a really dark place for months now. I haven't been able to leave my home or go places in public by myself. Coming into your salon by myself was a huge step for me. I had been binge watching the Fab Five on Queer Eye doing makeovers and inspiring people. It was just the inspiration I needed, to make a change for myself. One that would allow me to feel beautiful on the outside. When I walked into your salon and sat down in your chair, you immediately started a conversation where you were judging another person. That should have been my first red flag to get out of there, but instead I stayed. I redirected the conversation, hoping that maybe you would see something from a kinder point of view and before I knew it, you and I got on a conversation of autism and I disclosed to you that I was autistic. As an autistic person, it is very hard for me to speak up for myself. However, at least twice I spoke up showing you the picture of what I had asked for and what didn't look right on my head. Never once did you explain to me why you did not think the cut would work, nor did you offer ideas on how we could get it as close to what I wanted as possible. Once the cut was done, I paid for your service, unhappy, but terrified to start a confrontation with you. I convinced myself instead, that some product and some hair dye would at least help me style my hair, and make it look somewhat presentable. Unfortunately, nothing I did made the cut you gave me look anything close to what I had asked for. I was devastated. After speaking to my daughter, she convinced me to allow her to call you. See, I had no intentions of taking this any further. If you knew anything about me, you would know that I am the most polite and kindest person you will ever meet. I don't like to start confrontation and I always worry about making other people feel bad. So I had all intentions of letting this go, but it was my daughter who stood up for me and said mom let me do this for you, because you did not deserve what you got. I agreed and allowed her to call you in attempt to simply get the money back that I had spent on this horrible cut. To my shock, when she called you, she tried to politely speak to you. However you started yelling at her and you stated that you were not going to give me the cut I asked for because you thought it would look silly and like a Karen cut. I don't know why you thought it was OK to cut someone's hair in a way that they had not asked for, simply based on your opinion of what they wanted. I do not understand why you thought it was your place to make a decision for me, especially without consulting me first. I have spent the better part of the last week in tears. Unable to go out in public, and unable to look in the mirror without breaking down all over again. If the cut I wanted was silly, then the cut that you provided for me is clearly beyond unacceptable. I would have liked to explain to you all that you have put me through, and all that you took away from me. My pride, my dignity, my ability to feel good about myself. However, when I arrived in your salon to pick up my refund, you would not even provide me one moment to ask questions, and to speak with you in a calm, kind and polite manner. Instead you chose to yell at me, speak over top of me, and leave me with so much anxiety and fear as I walked out of your store. This is not how a business owner should behave. I want everyone to know that this is a salon owner, who does not value their clients. This is a salon, owner, who thinks it is appropriate to take a pair of scissors, and violate the people in their chairs. This is a salon owner, who thinks too highly of their ability, to ever hold themselves accountable when they make mistakes. Above all, this salon is not a safe place for vulnerable people to feel heard and seen. Take it from me, go to another salon and let the pictures I've provided speak for themselves. This is a salon owner, who should not have a license to do hair, because it is clear that she believes she also has a license to do harm. For those of you reading this on Google or Yelp, please note that if I could, I would share the full audio recording of the way this salon owner yelled at me when I went to pick up my refund, because I made sure to cover all my bases. This salon is not a safe space, and coincidentally, this is not the only review that this salon has like this. Do your research and go somewhere else.

Today I visited Studio 787 for my first appointment with Irene for cut & color. After decades of…read moreusing the same stylist I recently found myself in need of a new salon. Irene was very welcoming and friendly. She did a great job on my hair! I will be back!

Went in for a few highlights and root touch up. Color was no where what it was supposed to be but…read moreit was ok. Went back in a week later for a color correction and to fix highlights. Color was much better. Asked for a trim and left with botched layered cut instead. Spent over $400 and my hair so is fried and so choppy. Can't curl my hair and it's even worse straightened. Of course while there your hair gets styled so can't see how bad it is. I spent so much money and can't even wear my hair down anymore. Don't want to go back in and get the hair cut fixed because my shortest layer is at my chin.

I got was getting a pixie cut from a shaggy short haircut. Anne was super personable and wasn't…read moreafraid to let me know what would look best with my face shape and complexion. It vibe was really chill and everyone there was really nice.

Amazing service !!! Not enough good things to say about the customer service. We are getting…read moremarried and they opened up the shop to us on a Sunday even though they are technically closed. Me and my fiancée had a facial, and I had a deep conditioning/trim and blow out. Brittany & Albana do fantastic work !!!

I got a perm from Anna, my hair is distroyed, it is like brillo, and the manager was saying, Yout…read morehair looks great!, lying though her teeth, my hair is so burnt, it's breaking off , and I paid top dollar for this perm, the owner and Anna were both rude, never again, and Anna said to me , "after we reopened none of my customers came back", Now I know why, anybody would be better than her

relaxing, skillful professional service. I left feeling stupendous after they trimmed and styled my…read morehair. I got many positive comments from friend about my hair! Don't wait , make an appt! See for yourself .

Feel terrible to give such nice people a bad review, but at rhetorical prices charged here, the…read morecolorist who was amazing (Dylan) as well as many previous employees. Thus you will - whether you emetic or not, have the owner of salon working in your hair. She will try to sell you as many treatments possible, as happened by first visit. She did a great job waxing face but took forever as was trying to selk, a maje over(look at the portfolio book if make overs) this after turning down some 225 "sake" facial. The space is huge,,9ff street parking, but you won't ever get the stilts you want,,if so, abd great, abirged sakin will snaked then yo. Sadly known owner has build to pay. However we all do, ivgetvmyvhaurcdube twice year, as want the best,,, then leave it be, touch up root, return for real. To sane stylist you trust..