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    Altamonte MD

    3.7 (22 reviews)
    Closed 8:00 am - 4:00 pm

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    This was from Family First Health Center. They're amazing.
    Prisa T.

    I joined membership with them back in June 2020 in hopes of finding a new good primary care clinic since I moved to Sanford from Daytona and I was way overdue for my yearly check up physical exams. Sadly, I had to cancel my membership on the phone on July 27th 2020. I will list pros and cons of being a member here from my experience. PROS 1. ALMOST* everyone is so nice and friendly 2. Ms.Lydia is a good PA and I can tell that her and her team really do care 3. The prices are somewhat still affordable even without health insurance 4. Not terribly difficult to make appointments. You don't have to wait too long. They can get you in within a week or two. (With some clinics you do wait a long time sometimes up to months like my previous care provider in South Daytona. But he was amazing so I really wish I stuck with him because right now it's almost impossible to see him any time soon.) 5. The place is clean, and seems well sanitized CONS 1. The lady who works at the front is actually my deal breaker. She always answers the phone. Her name is Kelly. Let me tell you first that I have lived in Mississippi, Oregon, Texas and Florida and I have been to COUNTLESS primary care doctors. I have not had a single place that have a front person who's utterly rude, impatient, uncaring, mean and really extremely unprofessional as Ms. Kelly. I have no idea why every time she talks to me on the phone (or even in person) she has such a bad attitude. She makes you feel like you are bothering her. Makes you extremely uncomfortable to even call and do simple thing such as rescheduling or following up with lab results etc. Which shouldn't even be that way. And trust me, I am not exaggerating. I'm usually very polite and respectful to others in general and I believe I haven't done anything wrong to her so it makes me feel really bad. She would "sigh" after ever other sentence and sometimes even yell at me on the phone. For someone who has social anxiety like me (which already makes me feel uncomfortable being on the phone and always feel like a bother to others) this is the last thing I expect to deal with from my primary care office. I know it's ridiculous that she is the reason I decided to no longer use Altamonte MD service but I couldn't help. After all she was the first person I have to deal with each time I contacted the office so if it caused me so much stress then I really don't need this. I even started to think whether it's actually because my ethnicity (I'm Asian) but I normally don't play race card so I talked to one of the girls who is Ms.Lydia's team about my concerns regarding Ms. Kelly, she had told me that I am not the only one who had a complaint against Ms.Kelly so I think it's just a case of misfit of a job for Ms.Kelly. I wrote this in hopes that no other patients would ever have to deal with this again because it's not fair. 2. I had lab test results on July 20th and had signed a form of release to forward all the results "including EKG test and a note saying whether my EKG test is normal" to my ADHD specialist, but it took me 5 days from July 20th(Monday) to July 24th(Friday) just to find out from Ms.Kelly telling me that Ms.Lydia who is my PA, couldn't "write such a note because she is not a cardiologist". It was very disappointing because that's not what I heard about her scope of work and took me that many days to find out about it. I decided to call bunch of primary care offices nearby and including one in Daytona, all of them told me that "of course our primary care physicians can definitely do that for you!". It made me think wow....why would Altamonte MD have such a trouble doing such a simple thing for me then? I decided to go in this place called Family First Health Center in Daytona which is 40 minute drive from home and I'm so glad I did(TOTALLY WORTH THE DRIVE). Everyone was lovely there. The doctor was great, the lady at the front was so sweet and kind to me. Everyone was so caring. I was like, THIS PLACE IS MY PLACE. It's how it's supposed to be. They wrote a note that I needed. I'm sold. So long, Alt MD.

    Reception area
    Mercy A.

    First Time patient and I loved the welcoming lobby, very spacious with lots of comfortable seating, TV and water station available. Front desk girl was super sweet, very informative and professional. I asked about the no insurance plan, & she got me the info I needed. The medical asst who took me inside was also friendly and cool. I went in met my new doctor and his student assistant. I felt comfortable talking about myself, I was straight to the point and he was as well on what I needed to do. They sent in my RX and I was done. They have a patient portal you can login prior to appointment which I did my preregistration and paid my co pay.

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    5 years ago

    This doctors office is great. Friendly staff and quick service, highly recommended. Also, conveniently located.

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    Ask the Community - Altamonte MD

    Do you do bloodwork?

    Yes, Altamonte MD draws blood in-house and sends it out for testing through different lab companies.

    View All 2 Questions

    Review Highlights - Altamonte MD

    Dr Lydia is so nice and personable and I was very impressed with her both her bedside manner and the time she took to talk with me.

    Mentioned in 4 reviews

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    Dr. Pannucio And Dr. Ruggerio

    Dr. Pannucio And Dr. Ruggerio

    4.0(4 reviews)
    2.4 mi

    I have been a patient here for over 15 years. They are all wonderful doctors and that includes all…read moreof their PAs. The office staff and nurses are also great. I feel that the most important thing in finding a good doctor is finding one who really listens to you and understands whatever problem you are having. They must understand you problem before they can treat you. My favorite is Alexandra Sloan, PA-C. She has seen me through breast cancer, gallbladder, and any number of minor infections and other health related issues. The office is run by a wonderfully organized group of people. So you don't have long waits but you also don't feel rushed. I feel like they have my best interests at heart!

    I recently switched from a family practice to see Dr. Ruggerio, an internal medicine physician…read more After experiencing a lack of knowledge regarding some important health conditions, I looked for a doctor that not only accepted my insurance, but didn't keep me waiting for hours on end and was educated on my specific condition (rheumatoid arthritis). I am very impressed with both the staff at the Dr's office, as well as Dr. Ruggerio himself. I didn't wait for anything more then a few minutes at any point in time, even in the actual waiting room, which is where the majority of patients are kept suffering in my experience. I was called in within ten minutes to a room, and seen almost immediately by Dr. Ruggerio. Not only did he have a very thorough understanding of my RA, he also did an in-depth analysis of my medical history to make some recommendations that would help manage RA better. Unlike some other doctors, he really spent time getting to know my medical history and helping me out. I didn't feel at any point in time like he felt rushed or bored and ready to move on to the next patient. Imagine; a doctor that actually CARES about his patients and not just his pocket. The staff follow up was excellent as well. The nurse sat with me to look up some specialists in the area (I was still travelling to NY to see my rhematologist a few times a year), and called a few days later to check in. They are extremely fast at getting back to you when you call with concerns or are in need of refills, and also fill prescriptions via Blackberry on the spot. Now that's service!

    Douglas Anthony E MD - Lobby

    Douglas Anthony E MD

    3.8(13 reviews)
    2.3 mi

    I have been going to Dr. Douglas for several years now. I only need to see the doctor once a year…read morefor my regular check up but every time I have gone, I have been happy with the visit and efficiency of the office. My husband also sees Dr. Douglas (we almost never go together due to work schedules) and my husband has similar experiences. The staff here is great and the office runs efficiently. Dr. Douglas runs on time. I've never had a wait. My husband is typically a difficult stick. The phlebotomist here is awesome and always gets him on the first time. Dr. Douglas is kind and takes a real interest in you, not just as a patient but as a person. Dr. Douglas is a huge dog lover and has photos of his dogs in the exam rooms. It's a nice touch so that the office feels less sterile and more welcoming. It's also nice to get a glimpse into his hobbies/ outside interests. That way you see him not just as your doctor but as a human. Overall I highly recommend Dr. Douglas. He is a wonderful PCP. You want someone who takes the time to listen and gets to know you as a person. The location is convenient for me but even if I lived a little further away, I'd drive the extra distance for a good doctor.

    My family has been patients of Dr. Douglas for close on 20 years but I'm finally only now getting…read morearound to writing a review. One of the things I most appreciate about Dr. Douglas is how prompt he is, so if an appointment is at 2:30pm as an example, you can betcha that a few minutes later, Dr. Douglas will stroll into the consulting room. I also like that he is through, keeps up to date with the latest medical research and offers genuine, logical solutions that work best for your individual circumstances rather than whatever the latest fad is. I would absolutely recommend Dr Douglas if you are looking for a personal physician in the area. Note: #199 of Yelp 100 challenge for 2016

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    Douglas Anthony E MD - Lots of patient satisfaction awards!!

    Lots of patient satisfaction awards!!

    Douglas Anthony E MD - Entrance

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    Altamonte MD - familydr - Updated May 2026

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