The Rice Village location is awesome--because of the service. These young women know what customer…read moreservice means. They are knowledgeable about the merchandise, and so kind and helpfu! I went in with my best friend. We both were so pleased with the selection and the helpful associates. highly recommend!

Came in yesterday to find my girlfriend something and had no idea what to get. The staff was super…read morehelpful and gave me some great options!

RUDE WORKERS!!! The clothing is beautiful and very good quality but the customer service is…read moreabsolutely horrendous. I went to the store planning on buying this wonderful dress but the staff were so extremely rude and were very gossipy constantly whispering and making crude remarks about many customers including me. People like that have no place in customer service. The workers were so horrible I instead thought it was in my best interest to go to a different Banana Republic. The Banana Republic in the Galleria was absolutely fantastic with extremely kind workers. I was too shocked by their crude remarks to get their names and report them to corporate but I will never shop at that location again.

This BR location is a large store with lots of inventory. Whether you are looking for pieces that…read morecan be used for work or play, classic clothing never fails. I stopped by the store to try-on a dress I'd seen on-line. Little did I know that the dress had been marked down and was an additional 40% off! BR may be a bit pricey at times but the sales are amazing! The sale racks hold some incredible deals that are truly worth the money. The staff that I dealt with were quite cordial and very helpful. The store was neat and clean in spite being pretty busy. The only thing I don't quite like is the unisex dressing room. I really wish it was separated by gender for privacy. If you are unfamiliar with this feature, be prepared to hear a mix of voices and remember not to come out to take a peek in the 3-way mirror without being "ready".

I came to the store to restock my Tom Ford perfume. Hamzah helped me behind the fragrance counters…read more He was super friendly, knowledgeable, and patient while letting me try several perfumes and even gave me his contact info for if I had questions after. I was introduced to Parfums de Marly. He recommended Valaya Exclusif, but I chose Delina La Rosee instead. After wearing it at home, I realized it wasn't the right scent for me. I still had the scent of the Valaya Exclusif on my other arm and liked how this settled on me! I should have listened to his recommendations. I returned the next day, and the exchange for Valaya Exclusif was quick and easy, even though I had opened the packaging.. Hamzah's recommendation ended up being what I was looking for. He made the whole experience feel welcoming instead of intimidating, and I will for sure be coming back to him for perfume shopping!

From my trip, this was the only place where I experienced poor service. On a personal note, I guess…read moreI should not be surprised that it happened to be at a Nordstrom. After checking their site, I saw a pair of shoes in the sizes I wanted to try available here, so I made the effort to drive on over. I knew what department to head to after seeing a directory and once I approached the area, I saw a woman behind the counter talking to a younger guy (late teens, early 20's) about non-work related stuff (concert tickets). I wasn't aware if he worked there or not but it took me a moment to get her attention. Once I did, she kind of looked me over and went to check stock in the back. She brought out a couple pairs, different colors, in one size although I requested two different sizes. She practically argued with me, saying these would fit, they run large, etc. so I shut it and just tried them on since I really wanted the shoes. I will say she was right, and they fit perfectly (I was running around all day so I wanted to wait after I was active for an accurate fit). She somewhat relaxed and I decided to look at a couple other styles of shoes of the same brand. She then asked if she could ring me up and I let her know I was going to continue shopping and if she could hold them for me. This is where her attitude changed back to the negative. Right then, I decided I was definitely not buying them from her. Shame since other associates seemed to return from break at this time who I feel I would have been pleasant to shop with but at this point, it was too late. Thankfully I found the shoes at another company where the service was on-point, and even though they don't make commission there, I was glad to give another business a sale. Even in a place such as Texas, Nordstrom still manages to fail in customer service (regardless of the department).

I recently discovered this brand at City Centre and couldn't resist a look at their Westheimer…read morelocation. Well spaced out and beautiful items adorned the store. Super friendly service was equally to what saw at other location . Quite a selection of sale on sale items . Would return.

Each item of clothing in the back room is in a plastic bag. Read the labels. Mainly rayon and…read moresynthetic blends. The embroidery is done in China. Maybe a few leather goods are from Italy and some items are from Peru. Basically, high prices for Chinese synthetic products. You're better off going online and buying boho chic clothes made in India from higher quality, natural materials.

Bright sunny colors is the vibe as you enter the wonderful smelling store…read more Reminiscent of times gone by in the 80s with pink and green clothes. Their selection of clothes for kiddos was cute.

the nicest staff there ever was. i love shopping there. They…read moreare very helpful, informative, just lovely all around. I would recommend this store any time.

Warm, friendly, and communicative. Greeted upon arrival and helped immediately. Store associate Amy…read morehelped me with my questions and based on experience I would return.

Don't shop here. The service is awful and the manager in charge the day I came in is a complete…read mored**k. Didn't get his name but he has a mole or some birthmark on the left side of his upper lip. I came in to return a bag and they told me I couldn't return it because there was a "mark" inside the bag. Asked them to show me and the sales rep was pointing at what appears to be lint or some fiber from the lining of the bag. But his manager was standing there with a constipated facial expression refusing to give me eye contact or acknowledge me. Will make any excuse to not give you back your money.

So far, Chloe Dao is my favorite fashion designer in Houston. Although familiar with the brand for…read moreyears, I became more acquainted with the brand's sophisticated style and offerings while visiting the old location on Kirby in the West Village during the height of the pandemic. Some of the designs are minimal and some are more complex and elaborate (borderline maximalist). I love purses and tote bags, so the Silver Geo Tote Bag (the one pictured) really appealed to me because it doubles as both a purse and tote. The silver tint, combined with the futuristic shapes (squares, circles, rectangles) made for a unique, timeless look. While shopping at the old Kirby location, I would also occasionally purchase face masks. Dao's designs, as usual, were just incredible. Regarding the boutique, what I really love is the idea that this boutique could exist anywhere - New York, California, Chicago or Houston. Hopefully the new location on Shepherd captures the same excellence and good vibes of the old West University location. I always found service at the boutique to be really good and helpful. And value-wise, pricing is legit and reasonable in my experience. For me, this is one of the top boutiques, not only in Houston, but the country. Recommendation(s): Accessories or Apparel Service and Selection: 5/5, Both Tips: - Online shopping at the Chloe Dao website - The boutique may have special items not online - The staff is good re: answering questions - Inquire about possible custom designs

I love this boutique!! The women who work here are always so friendly and helpful, but at the same…read moretime they're not pushy. They ask you questions, they listen and they always do their best to find exactly what you're looking for. Plus, they are AMAZING hype girls who are not afraid to tell you how good you look in that dress you're trying on. You'll walk away feeling beautiful and special! If you're looking for a gorgeous dress for an upcoming special occasion, Dao Chloe Dao is the place you want to go!

I've had good experiences at Cato. It is my jewelry resource. Cheap jewelry-low price jewelry, not…read morebad quality. I've also found blouses elsewhere and jewelry that matches from Cato. Earrings marked down to $1.99, $2.99, $3.99 etc. Walmart I also check. They have earrings for $2.88. I have found blouses and pants and Cato I very much like. I've also bought lingerie. I had to prepare for a cocktail party. I found my outfit and lingerie. Manager told me clothes are marked down on Sunday. If money allows, I never leave empty handed. Manager also very nice.

I sometimes forget that this store is an option! Dropped by to browse for a dress or cute blouse…read morefor Easter, and found some really cute stuff! I grew up with a Cato store in my hometown, but they're so spaced out here, I don't go often at all. They always have a good selection to choose from, and I often walk away with some great deals. The sales clerks can be hit or miss depending on the day and store location, but despite the busy hour when I went, the salesgirl was super friendly and helpful. I'll definitely remember to browse more often.