We were 10 minutes late for our new kitty appointment and they refused to see us. "That's the…read morepolicy". We called stuck in traffic they said we would need to be there within 10 minutes of our appointment time in order to be seen. We made it in the door at 10 minutes past and they refused to see us. We have been coming here for at least 30 years and this is how we are treated. We will never come back again. Taking all our business elsewhere.

$38 to have my birds nails trimmed is very expensive for a bird owner. Especially when it takes…read moreless than 10 minutes or $228 per hour for nail trimming.

Cindie's work with animals is incredibly effective - I've heard of dozens of success stories from…read moreher and her clients. I refer my patients to her services and hear great things in response! One in particular sticks out: A sweet dog was getting eye surgery and I recommended Cindie work with him. And when he came back for his post-surgical check up, the vet was astounded that the inflammation was totally clear - something the vet had never seen before! So if you're wondering whether it's worth it to have your pet receive some energy healing when you're already spending so much for their health - the answer is YES! It can make the recovery process easier and less drawn out for your pet (that means less costly too). If you're looking for an unforgettable experience, take a class with Cindie Ambar. I don't have pets now, but I love connecting with animals. I took my pregnant wife to a workshop at the pregnant mare rescue on how to bond with animals and we had the most magical time. The baby horses came right up to us and loved us up after we meditated with them. I can't think of a better gift to give another person than a magical experience like that! And if you want to build your skills as an animal healer yourself - take her Reiki classes! Cindie is the real deal - give her a call and step into her world. She's got brilliant talents and resources.

There are no words that can accurately portray just how profound and life-altering Cindie's work…read moreis! Cindie is exceptionally adept in understanding what your body, mind, and spirit require at any given moment while supporting you on your healing journey. Her powerful intuition, deep sense of compassion, and rich experience makes her invaluable as a healer and simply a wonderful human being to work with. Over the past 3 years, Cindie has helped me overcome some of the most challenging moments of my life through her vast repertoire of healing modalities; by breaking old patterns, tearing down ancient barriers, and shedding a multitude of layers, I feel a sense of hope and joy restored in my daily life! If you're looking to give holistic healing a try, look no further-I highly recommend booking a session with Cindie!

I cannot say enough about how fortunate we feel to have found Dr Araiza. She was able to come to…read moreour home very quickly and provided excellent care for our 15 year old sheepadoodle in distress. She is so compassionate and knowledgeable. She is a treasure. Highly recommend.

I texted Carolyn just after 7 am on Friday and she was able to squeeze us in and was at our house…read morein Saratoga by 9 30. My cat had clear signs of a UTI and was miserable - using the litter box probably every ten minutes. I had taken him in to our regular clinic but they failed to provide the needed antibiotic and only sent us home with pain management and a calming medication. Needless to say, the next two days he and we were miserable, we hated how much he was suffering. Instead of taking him back there, I texted Carolyn. She diagnosed him right away and assured me he was not as dehydrated as I had feared. She injected him with an antibiotic and a calming medicine and left three more doses of the calming medicine for us to inject him (he is a feisty cat and giving him oral medication isn't easy). Within that day, he showed clear signs of being on the road to recovery. I am so grateful for Dr Araiza and her precise, prompt treatment. We have our happy cat back.

Charly is an angel. She really helped me deal with the loss of my sweet kitty, Charlotte. I…read moreoriginally made the appointment when Charlotte was still alive and struggling. She stopped eating and we took her into the emergency vet. We had to put her down and it felt so sudden. It was a real shock. I cancelled my appointment with Charly, but then changed my mind and rescheduled it. During our session, she told me that the moment she received my request, Charlotte came through to her and said she was ready to go. This was a great comfort to me. She said many other things that deeply comforted me and confirmed that Charlotte's spirit will never leave me. I am still very sad, but this session helped tremendously. I also had a healing done for myself, which was so very helpful. I felt lighter and less devastated. I also felt Charlotte's spirit all around me. I highly recommend Charly for pet communication and healing for your fur baby or yourself. She is a very sweet and empathetic soul and I feel she is the real deal. I know there are skeptics and naysayers, but I don't care. This experience made a huge difference for me in my grieving process and connection to Charlotte.

OMG Charly saved my cat. I had accidentally poisoned her (flea treatment) and Charly saved her…read morelife. I will be forever grateful for her help and ongoing concern over the days following my mishap. Her communication with Cassie was amazing since it sounded exactly as if Cass was talking to me!! I will refer clients to Charly any time I hear of someone who needs her expertise.

I recently moved to San Mateo, CA and i brought my German Shepherd, I was worried to leave her at a…read moredog care place, as I wanted my dog to feel comfortable at home while I traveled. I located Cyndi at Peninsula Critter Care and it was by far the best choice i could make for my dog. Cyndi took pictures when she took the dog for walks in the morning and afternoon. My dog also became one of her best friends throughout the last few months as she has watched her. I would highly recommend my friends to Cyndi as she truly cares about your pet and realizes its a family member. I sadly am moving again and I know my dog will miss Cyndi, but by far am soooo happy for how well the service was. Dont think twice about looking some place else, just give them a call.

What I love most about Peninsula Critter Care is the range of services. Our sitter has done dog…read moresitting, daily walks, and even Reiki healing for my anxious cat. It's such peace of mind knowing I have someone who is both professional and compassionate. She's more than a pet sitter, she's part of our pets' wellness team!

Emily is EXACTLY what we were hoping for in a dog trainer. She's punctual, friendly, knowledgeable,…read morekind towards all and SO very good at her craft. We have a year old Boston Terrier who was nipping, bolting and pretty out of control most days. Emily came in, and within a session, we can see a big difference in our pup. We can't recommend Emily enough!!!

I called for help with my 6 month old Yorkie - he was given to me by my parents who were in over…read moretheir head with a puppy, who IMHO was taken away from his mother too young. Georgie (the Yorkie) was mouthy, marked everywhere and quite undisciplined. My only other dog was a golden retriever mix so I didn't know the difference between a dog who wanted to only please me (retriever) and the stubborn Yorkie I had inherited. After unsuccessfully housebreaking Georgie for several weeks, I decided to enlist a professional so I didn't make mistakes with him down the line. And with my busy schedule (divorced mom of two and full time workaholic) I didn't want to neglect the sweet little addition to my family. Emily was able to find four days to work with my pup that fit my busy schedule as well as give me the tools I needed as a Yorkie owner. She is patient and left me detailed notes on what I need to do to keep the commands she taught him. She even worked with my kids so they could use the same commands. She also made sure to take him around town to socialize him with other dogs and people - he came home exhausted from the fun day! I'm proud to say we still use the commands she taught Georgie (it's been about 5 months) but sadly the breed is tough to housebreak - he's smart but particularly stubborn. However, the pee pad techniques Emily worked on is pretty useful so that is a definite plus! And Georgie is pretty cute so we don't mind too much...

Amber provides a wonderful service! She is extremely thorough and knowledgeable, and really takes…read moreher time with each animal. Her rates are very fair and her prices for vaccines cannot be beat. She had so much information for ways I could help my dog not only medically but also through every day Physical Therapy. I would absolutely recommend her to anyone looking for in-home veterinary care. My pets were the most relaxed I have ever seen them during a vet visit. Thank You BritVet!

From the owner: Compassionate veterinarian offering a holistic integrated approach available to come and see your…read morecat dog small mammal or horse. Based in Boulder Creek, I will come to your house or horse boarding facility to treat your pet or horse. I currently offer integrated eastern and Western medicine acupuncture vaccination, wellness, equine dental care, and emergency care when I am able. Contact me for pricing and availability in the Santa Cruz, Santa Clara, Peninsula, and North Monterey County areas. For multiple patients or emergencies, I may also travel to San Benito County. I endeavour to be transparent about costs- see updated 2026 price list. I also offer relief veterinarian services for practices in Santa Cruz, Monterey and Santa Clara counties and on the wider Peninsula and Bay Area. Please contact me for rates.

I originally started bringing my dog here because a friend had a family member who previously…read moreworked at this clinic. I've had my dog since he was 8 weeks old, and all of his care had been handled here for years. My first major concern happened during his neuter procedure. The staff emphasized that we needed to arrive exactly at 8 AM, so I gave my dog a bath beforehand since I knew he wouldn't be able to bathe after surgery. My dog is hypoallergenic and has hair rather than fur, so he takes a long time to dry. He was still slightly damp when we arrived because I didn't have enough time to fully blow-dry him before the appointment. Hours went by without any communication from the clinic, so I finally called to check on him. That's when they informed me they hadn't even started the procedure because they were waiting for him to dry off in the kennel. I was extremely upset that nobody thought to call and tell me my dog's surgery had been delayed for hours over something so minor. After the surgery, I followed all post-op instructions, but weeks later the stitches still had not dissolved and my dog was becoming irritated. Because my trust had already been shaken, I ended up going to another vet for a second opinion and to have the stitches removed. Despite all of this, I decided to give the clinic another chance. My dog had his first dental cleaning and extraction here when he was around 3, and now at age 7 he needs another cleaning. This time, however, they suddenly said that because of his underbite they could no longer handle his "anatomical challenges" and referred me to a specialist in Aptos that charges nearly double and is completely out of the way. What doesn't make sense to me is that they successfully cleaned his teeth before, but now they're saying they can't do it again. After more than six years of bringing my dog here with no major medical issues, it's incredibly disappointing to now feel like they no longer want to service him. Overall, the customer service has been poor. Communication is lacking, emergencies don't seem to be prioritized appropriately over routine appointments, and my experiences here have left me very disappointed and frustrated.

I'm very disappointed with my experience at this clinic…read more I brought my dog in for a blood draw, and what I saw afterward shocked me. The area on her neck was extremely red, there was bleeding, and a large scab formed. This did not look like a normal needle mark, it looked like trauma to the skin. Animals cannot speak. They cannot tell us what they experienced, so we rely on clinics to treat them with care and proper technique. Seeing this on my dog raises serious concerns about the quality of care here. When I went back to talk to them, I received no clear explanation or real help. My concerns were not taken seriously. We have been coming here for four years, but this completely broke our trust. We will NEVER COME BACK AGAIN! I will be posting a comparison photo of my friend's dog after a blood draw, the difference is obvious.

This review is long overdue. Jackson did a good job grooming my dog in Sept and Nov 2024 - the…read morehaircut itself was well done. However, I was surprised by the high cost. He charged an additional $110 due to matting, which is so much more than the typical $20 or so I've paid at other groomers. I would have appreciated a heads-up before he did it, rather than being informed at check out. In addition, he didn't clean my dog's ears, which had noticeable hair overgrowth. He advised me to see a vet because he had no time but when I took my dog to Dr. Gary at Mountain Feed, he said that ear cleaning is usually the groomer's responsibility and if there was infection after cleaning I can then come back to the vet. I ended up walking into Where the Fur Flies in Ben Lomond, where they took care of it right away for $10. Jackson also made a comment about picking up 3 ticks at checkout that he usually never do that while my other groomer once happily helped. He made me feel bad that I tipped him a bit more. In Nov 2024, I needed a last min appt with my second dog (because no one else was available) and I was charged an extra $40 for boarding because I picked up late - again, this was before tips and taxes. Just a heads-up to make sure you're available to pick up your dogs as soon as they're done. I tipped 18-20% for all these services at the three appointments.. Overall, while the grooming itself was okay, I found the price, customer service lacking and a bit standoffish - he also made me feel that he cared more about his blades than client relationship and my dogs. Blades are metal, how much more they could get hurt.. anyway, I believe clearer communication and more flexibility would go a long way.

I can't recommend Jackson enough! Their shop is spotless and clearly well-maintained, which…read moreinstantly put me at ease. I have an anxious golden doodle who can be a handful, but they were so patient and gentle with him. The calm and relaxing environment really made a difference, and I could tell my dog felt more comfortable than he usually does during grooming appointments. On top of that, the haircut was perfect--probably the best my dog has ever had! Jackson listened to exactly what I wanted and paid attention to all the little details. They were also incredibly timely, which I really appreciated. If you're looking for a groomer who is skilled, caring, and professional, this is the place to go!