Owning rental property can difficult at times. I've had the pleasure to work with Mikhail and Eddie…read morefor several years now. They have helped transition from a PM that went out of business for cause and have now helped move out old and move in new tenants. Their communication, research and screening process is top notch. They respond to my emails almost immediately, 24/7. I know exactly where we stand and I especially love it when they say "Nothing is needed on your end!" I've worked with some PMs that are not responsive or put the work on me. I can tell you that the people at Family Property Management are wonderful to work with.

I was a tenant of a property managed by the Family Property Management team for two years and had…read morean excellent experience the entire time. The team is responsive to needs and communicates well through email, text message and phone. Move-in and move-out were efficient. The FPM team is also friendly, upbeat and positive. Thank you!

It's been frustrating trying to get in touch with Eloff Perez and the Las Vegas Realty Black &…read moreCherry team. It's been two weeks across email, three calls, AND even a contact attempt through Yelp, but no response. I'm just looking for information and to learn more. I understand if they can't take on any more business or if they look at my home and decide they don't want to work with me. To just ignore repeated attempts at contacts seems like a ridiculous way to run a business. I see they have quite a few positive reviews, and I was hoping to add to this roster, but it seems I can't even get in touch with anyone there. For those who may be frustrated, there are other companies and options for you. It's just a shame someone would spend so much time building their business only to then have a complete lack of responsiveness to potential customers. It honestly makes no sense to me at all...

Eloff Perez refused to rent my luxury home put even though he promoted himself as a property…read moremanager. Somehow he took my advice previous review down. Don't believe all the five star reviews. He said NO! When I asked him to rent out our home for $2,500 a month. He harassed me via phone calls even after I blocked his phone number. Beware!

Listed my condo for rent and sale with LayReese. She returned my calls right away and was able to…read moreget it rented within a month. Americana's website is user friendly and I received my portion of the 1st month's rent within a couple of days via direct deposit.

I hired Americana Property managers. I felt there was a lock of communication. Noe Avila which was…read moremy representative hardly never answered the phone. you either have to email him or wait for him to call you. it's almost like you have to manage your property yourself.

If you're a landlord looking for someone who actually has your back when things get ugly, you need…read moreto talk to Martin at Paradigm Realty. I can't recommend him highly enough. An eviction is every property owner's worst-case scenario, but having Martin in my corner turned a nightmare situation into something manageable. While other managers might shy away from the "tough" cases, Martin truly shined. He went above and beyond to help me navigate a very difficult tenant situation, and his level of experience and boots-on-the-ground knowledge was obvious from day one. He didn't just pass the buck; he took ownership of the entire process and gave me the peace of mind I desperately needed. It is rare to find someone with this level of expertise who actually handles the messy details of an eviction with such professionalism. If you want a property manager who won't disappear when things get complicated, Martin is the person to call. Paradigm Realty is lucky to have him.

Paradigm managed my property in Las Vegas. Kayleigh (I have…read moreher emails) claimed she retained at $3000 damage deposit from my tenant. I told Kayleigh to hold the damage deposit till i inspect my condo. Once I got to my condo immediately I noticed all my brand new flooring was scratched I called my flooring people, they said the damage is over 7K. My flooring was put in for this client. Kaleigh denied any of this, & stood by a picture sent to me, the picture was at a far distance where one could not see the damage. I agree the picture looked great from a distance. Next thing I knew by my fire place the tenants dog peed to the point the smell came into my dining room because the fire place is beside my dining room, i asked Kayleigh to have a professional clean the area, Kayleigh claimed there was no pee smell, yet the tenant has 2 dogs, I don't have any dogs, I had to pay professionals to have the area treated. Kaleigh claimed she used part of the damage deposit to fix plumbing issues, when I called the plumber over, Nick told me there was no work done, however Nick showed me the work he did, which was warranted, Nick is the plumber Kayleigh uses. Kayleigh told me the work was done by a different plumber, yet no receipts to prove any of this were given to me. For some reason when I asked for the code to the drop box at my condo, Kaleigh would not give me the code by email, or phone conversation, for some reason she made me come to her office to get the code, knowing I had to drive from Vancouver BC as a person with a permanent disability, this was not favorable to me. Once I opened the door my key was stuck in the key hole, I asked the key person to come by, & fix it, of course he wanted to change me. I got the key person's phone # from Kayleigh. When I told Kayleigh about this, she claims the key box was vandalized, possibly by my father. Kayleigh did mention possibly vandalism, a month or so prior. I suggested to call the police. Kayleigh was against calling police to protect my condo which is a gated community, after I spoke with neighbors, HOA who do walk arounds they claimed nothing has happened to anybody's property. I did put my condo up for sale while the tenant was still occupying my condo. The only offers I received were from the same people on 2 occasions. Which was $10,000 up front, $1,000 for 10 years, then the remaining being paid after 10 years. Lenny said he worked with the buyer in the past. Of course I refused this terrible offer. When I went to get my keys from Kayleigh I told Kayleigh its ok Paradigm didn't get any offers other than the 2 terrible offers, then Kayleigh said with a proud bright smile "there were many offers." I said "Kayleigh its ok, there is a global slow down on buyers." Again Kayleigh stuck to her guns. When I asked my neighbors, they claimed nobody came by, nor nobody in my gated community saw any buyers come by. Since my place didn't sell, I built up enough courage to have my place rented out again. When someone came by to rent it out, Kaleigh said my place smelt like mold, the quotes Kayleigh got me was 8K-18K. I decided to ask my handy man to check it out, my handy man said there is zero odors. Btw the pee oder was a faint odor that came & went as I sat in the dining area, so that oder was not detected by anyone, until I discovered it. Next thing Kayleigh didn't agree with my handy man, that's when I decided enough is enough, I'm coming from Canada to fugure out what is going on. When I opened my condo my caregiver was with me, I told her to smell for the odor Kaleigh was talking about, sure enough neither of us detected any odor Kayleigh was referring to, which was a huge relief. What was also noticed my band new microwave was damaged, my oven was dirty, black all over it (i have pictures of my caregiver cleaning the dirty oven.) Turns out the 3K that Kayleigh retained from my tenant, nothing was used for damages, that were paid from my pocket, damages Kaleigh detected were taken from the damage deposit, yet i didn't see a receipt for any of her claims other than a bill someone cleaned things. Furthermore, before I rented my place out Kayleigh recommended I use Jason Page their handy man (who is currently being served by my attorney) who over charged me for work, which included things Jason claimed he repaired but nothing was repaired, my attorney came by to visually verify this. Kaleigh also said she put my tenant into their collection agency for over 14K owed. Since I don't trust Paradigm I asked for permission to have access to the progress,, Kaleigh suggested to transfer everything over to me, when I did, Paradigm's collection agency didn't have any case filed, dispite Kaleigh giving me a claim # that their collection agency is unaware of, through difficulty I was not able to get it done, I suggested Lenny do it again to have both of us on file, this would have satisfy me, dispite all that went wrong. Lenny's wants to sue/cease order against me

It was really a pleasure working with Emily and Navid. They were very attentive when problems came…read moreup and they always made time to find solutions. They are very easy to talk to. I love that even when I had after hours issues or concerns they were always available. Thank you for everything, it was truly a pleasure renting a property from you. Thank you for everything Alisha Davis

Navid Bakshi and his Realtor company las vegas real estate specialists was hired to manage one of…read moreour condominiums. Everything went well for a year or 2 but it became a nightmare. They started sending us bills for property damage repairs that were obviously and ridiculously overpriced. He fixed a draw with tape and provided us an invoice for $125. A loss garage opener replacement that should have been charged to the tenant was charged to us for $100. Several small house repairs amounted for a total of approximately $5000 (none of which we were notified in advanced for). Long story short, we felt that Navid Bakhshi and his company poorly managed our property that cost us more than it should have. I highly recommend to avoid any business with these guys

This team is always on top of concerns or issues. Quick to respond and address. They have many…read moreresources that they use and can thank them enough for sense of urgency.

I rented a home with them for just over a year. Before moving in, the process was smooth and most…read moremaintenance requests were tended to quickly. The kitchen appliances were very dated and either had broken parts or were non functional at move in. Upon move in the heater didn't work and 1 refrigerator drawer and 1 shelf were broken, so I replaced the shelf and left it for them when I moved out. The dishwasher had to be worked on twice, the microwave had cracks all over and the vent was broken, but it still heated food so I didn't complain. The water pressure in and outside of the home was terrible and only one source of water could be used at a time. I put in a maintenance request, someone came out, and it wasn't resolved. When the water was turned on in the backyard it made a loud noise that could be heard inside and outside the entire time. The blinds in all rooms were stained yellow and dirty. The sash was broken on the only window that opened in my daughter's room upstairs, wouldn't remain open without being held, and rattled so loudly in the wind. I had multiple conversations and maint. requests and was told to just "not open it." I had to tell them twice that's a hazard because if there were a fire or emergency she'd have no way out. After our back and forth and 2 maintenance requests it was finally fixed one month later. Upon move in many lights didn't work. There was an inspection done at 9 months of renting where pics were taken and I was told that the house was in great condition and I was taking great care of it. Now at move out I hired one of their cleaning vendors who told me that my house was very clean, didn't need the carpets cleaned (carpet only upstairs and shoes never worn), and could've been cleaned by me rather than professionally. Management doesn't allow that so I paid her fee of $600 and felt that I would receive the majority of my $1850 deposit back since they told the cleaning vendor I wouldn't be charged for anything cleaning related which was a lie. Come to find out I was told by management that the walls were very dirty therefore I was charged $600 for excessive wear and tear paint touch up (I didn't mount any TV's only hung a few pictures sparingly throughout with small nails) and $175 for yard work. I cleaned the front yard but again they want only professional work so I'll eat that. They attempted to charge me $40 for bulbs although I changed them all before moving out and when I moved in most didn't even work. They also attempted to charge me for yellow paint on 1 blind even though I noted that on my move in inspection list. All in all after 15 months of renting with all of these issues I was charged over $1300 at move out for taking care of their home and even leaving replacement parts for the fridge and towel rack that I purchased with my own money. I wouldn't recommend them at all.

Award Realty Corp is a great property management company. They are professional and quick to…read morerespond to it's tenants.I would recommend Award Realty Corp for anyone looking to purchase or rent a quality home.My family and i value our relationship with this management team.

Theirs a realtor in this company that has crappy way of dining business, I've rented a property in…read morevegas, the first two yrs with her husband then his B of a partner sent a text to let me know that the lease soon going to expire soon, so u can sign this easier I'm sending u a doc-sign, I said ok, so last yr I called the B to let them know we were going to sign another year, the B said give me a few weeks to send it through the Internet so that made it three weeks into the new contract year, so now it is 9-12-19 and the B sends a text sayin that ur rent will be increasing $100.00 and if you excepted this you need to sign the new lease, I asked the B you should've sent the text f---ing text on the at the end of f----king May for the renewal, the B's comment to me was I can charge u from the first of June if u want me to, or u can give me ur thirty day notice, in most common cases people just can pickup in thirty and f----king move, I hope the bank dose this to the B as well The B said that we have a talk with the owners, was that today, and if I had signed the new contract when the expired then this would be on here, such a shady Don't go here for ur rentals or purchase of property as they have loopholes for screwing over the Concern consumer

I had been managing our home for many years and was hesitant bringing on a property manager. Now…read morethat I have done so, I'm so glad to be working with Five Star Property Management and the Blue Team. Matthew and Randy from Five Star Property Management mentioned they have a philosophy of treating customers' homes like their own, and it really feels this way. I experienced some unforeseen problems with an existing tenant. The Five Star Property Management team has really taken it upon themselves to work with me through these problems which I appreciate. They were even able to surface problems with this tenant that weren't caught before. In terms of the Blue Team that I work with, Dominique and Trinity have been amazing. They are currently helping turn the home over after a challenging move out situation, and I appreciate how proactive they have been with communications and getting the home ready. I also appreciate the sense of urgency they are working with as it is not easy as a home owner to have a home sit empty. If you're even thinking about a property management company, do yourself a favor and at least have a conversation with Five Star Property Management.

Vonda was absolutely wonderful to work with! She was professional, responsive, and genuinely cared…read moreabout helping me throughout the entire process. She took the time to explain everything, answered all of my questions, and worked hard to help resolve my move-out concerns. I truly appreciate her patience, kindness, and dedication. It's rare to find someone who goes the extra mile for their clients, and Vonda definitely did. Thank you for making a stressful situation much easier. I highly recommend Vonda and Five Star Property Management!