Creditview Dental is rated as one of the best dentistries in Mississauga. However, my 2 visits do…read morenot necessarily reflect this acclaim. I feel like the staff value their customers differently. The receptionist's, hygienists, and Dr. Kaplansky himself give varying treatment levels in terms of service to customers. I found my cleaning to be rushed. I mean 35-45 minutes in and out rushed. My hygienist was not the most personable either. I tried to make small talk, and help ease my anxiety of the dentist but she did not make me feel any more comfortable. Dr. Kaplansky is a busy man, totally understandable. But as a patient, I feel like I should be paying for his presence, instead of him popping in and out to say hi for 1-2minutes during a 1 hour appointment. Although there are two receptionist's working behind the counter, I always find there to be a wait. They fail to even make eye contact with you. Half of the time, they are on the phone with someone, or starting at their computer screen. I understand you are busy, but make your patients feel welcomed, and valued, or else your banner of #1 Dentistry in Mississauga is completely irrelevant, misleading, and un-deserved.

I am extremely and forever grateful to Dr. Kaplansky. I flew over the handlebars of my bicycle and…read moresnapped off my front tooth. Although I was not a patient of Dr. Kaplansky's, he drove out to meet me at his dental office on the Sunday afternoon just after my accident to deal with my crisis. Dr. Kaplansky was extremely compassionate and caring, and kept me calm throughout this traumatic experience. He was patient with me and reassured me everything would be ok. As a result of my accident, I required both a root canal and crown for my front tooth. Dr. Kaplansky was very professional and did an incredible job on the procedure. Thanks to the precision of his work, I left the office with my smile back, good as new :). I can't thank Dr. Kaplansky enough for the work he did, and I would absolutely recommend him as a dentist.

Today I went to the dentist for the first time in... none of your damn business…read more I was truly expecting to be floss shamed, cavity ridden and ridiculed for being a mediocre grown up. This was not the case. The hygienist was excellent and explained everything as she did things, let me watch Netflix on my iPhone, and asked if I needed breaks when I winced during the cleaning. Please don't let this last line deter you, the wincing is because I'm a wuss and again, deserved to be floss shamed. My new dentist, Dr. Walden was lovely, understanding, quick yet thorough and I definitely trust her with my smile. They're taking new patients, and if you have insurance they take the payment directly from your insurer which is mighty handy. Say cheese!

Often, in the past, when I go to a new dentist, I get the reaction of "Ooh, it's been six months…read moreplus one day since you last saw a dentist? [shaking head sympathetically] Tsk, tsk. [gesturing vaguely to invisible problems on an Xray] Well, I'm sorry, but here's the list of 14 things that NEED to be done. You do have insurance, right?" This was so not my experience here. I explained that my insurance runs out in two weeks and I have a sore tooth, so they squeezed me in to a short-notice cancellation. Two points for them there. I arrived late (my bad - had the address wrong) but they still whisked me in fairly quickly, and everything was done quite efficiently. I've been going to older-fashioned dentists in Oakland, CA where the Xrays were still being done with that horrid cardboard stuff and put up on lightboxes, so the digital ones that went on the overhead TV were kinda cool. Nice to be at a 21st century office. Dr. Walden and the hygienist were both really, REALLY nice. They were friendly and helpful, explained what they were doing and what the jargon meant, and despite the fact that it's been about 18-20 months since I'd seen a dentist, were not patronizing or casting about for things to stick my insurance company on. Actually, Dr. Walden was quite complimentary on my oral hygiene - so many dentists are rude or patronizing about it. The only problem they did find made complete sense (the corner of a 30-year-old filling was broken off on the tooth that was sore - now I understand why the floss kept snapping!), and the receptionist offered to fit me in this afternoon to get it fixed. Like other reviewers have said, no one LIKES to go to the dentist, but when they make it an almost pleasant experience, you can dislike it so much less. Addendum: I'm back from having that filling fixed. I will admit that dental work and needles in my mouth terrify me - a previous experience with an awful dentist in California that left me unable to chew on the left side of my mouth for *three years* - and Dr. Walden was very, very considerate and careful dealing with an obviously extremely uncomfortable patient. She kept up a reassuring patter throughout, interrupting herself frequently to keep me in the loop about what she was doing, explaining, checking on me, at one point informing me that I might want to clench my hands just a wee bit less since one of my fingers was clearly losing circulation... I sent my neighbour to her recently, too. His assessment? "She rocks!" And how often, I ask you, does someone hear THAT about a dentist? Second addendum: Have -you- ever heard of a dentist who emails you at 9pm on a Saturday evening to check how your new filling is holding up? I hadn't, either. Until Dr. Walden.

Horrible Office Staff Experince!…read more I tried to email this place about their dental practices as I was curious for some insight and was rudely spoken to in an email and degraded by whomever emailed me today (2 march 2024). Whoever works at the Dr Arun Narang office should check how this person spoke to me, it was a simple misunderstanding on my part and was hit back with a degrading email that made it seem like I wasn't "serious" about what I was asking about. I was told to send photos, x-rays and a letter from my orthodontist so they could refer me to a surgeon, which I responded that I would get those documents from my orthodontist (since I don't have them with me so I would need to ask my ortho) and I said this I said that I would need to contact my ortho to get this info and I will be in contact with them soon, yet I was screamed at through email by whomever was email. And I was told in the next email ,after I said I STILL need to get those documents for you I will give it to you soon, that " If you want to be taken seriously provide me what I am asking ". How rude can you be. This is how I know this person didn't read my email. I had to email back and refer to my previous email stating that I still need to get the documents. I was also told "Do what I asked of you" which is quite a harsh way to speak to someone who is a potential customer. Horrible Horrible customer service. Staff doesn't have to be this rude, its appalling. Staff shouldn't be this cold to potential customers. I have however found an amazing office somewhere else, the staff is amazing and kind. Kindness goes a long way.

I've been going to see Dr Venerus for 16 years (since I was 5), I've always had a significant…read moreamount of cavities and as much as I (everyone really) hates the dentist, I've never felt uncomfortable with Dr Venerus. I've been to several school dentist or dentist while living abroad and the experiences are incomparable, I will very genuinely get on a plane to see Dr Venerus as he is a guaranteed positive non-judgmental experience. For anyone that hates the dentist he is the dentist for you- also if you like the dentist even better.

I was a client for over 25 years. I've had a number of dental procedures done by them. Always a…read morepleasant experience and no issues whatsoever. This changed abruptly when new ownership and new dentists came into the picture. I usually get x rays done about every 3 years. This was not an issue with the two dentists who i was dealing with. I decided to give a younger person, who is also a female a chance. I was there to get a simple gap in my front tooth filled in. It comes out every so often, over the years. I told the dentists that i had business appointment in a couple of hours and theres no need for an xray. Time was of the essence. She through a temper tantrum, like a spoiled child and told me that since i wont get the x-rays,she refuses to work on me. I had to make an appointment for 3 hours later,with the regular dentist. I had to cancel my business appointment and wait in my car for 3 hours. This childish behaviour,which i explained to the dentist was not punished,i was forced to pay full price,wasnt compensated and came away,realizing that i would be foolish to return. Ive never had such a poor experience with a doctor,dentist or any other type of business in my life.

You have the best Team in Dr. Kaplan, Mary and Annie! Recently I have had multiple appointments…read moreand was anxious to say the least. However, due to their professionalism, care, warmth and expertise, it was a very positive experience. Thank you again for all that you do :)

I'm going to this dental clinic since more than 20 years and no one time thought to change this…read moreclinic to some other one. Dr Paul, Dr Nick, Naila and all the at the reception desk are helpful and very nice, taking care of the patient to the maximum and professionals . My family going to this clinic too and having the same thoughts as I'm. I highly recommend the services and the care provided in this clinic. Thank you all. Dr. Abdul Nabi

I've been a customer since 2002…read more Dr Paul Stratis performed my work in 2002 and I can confirm his work is excellent and stood the test of time. I had two crowns put in and they both were of superior craftsmanship, and I've enjoyed trouble free teeth since then. I made one big mistake in roughly 2007 but switching to a dentist closer to my new work location at that time. Live went on. Come 2019 I had a tooth that presented some issues and suddenly needed a rush root canal. I had issues locating a provider and decide to call up my old dentist and ended up being placed with Dr Nick Stratis, Paul's son. I can safely say the talent runs in the family. Nick was expert in his needle work, he performed the root canal quickly and expertly (on a rear molar the work is much more detailed). I had a temporary filling and a prescription for antibiotics in case the infection spread. Things recovered quickly. I went back for more detailed work and my new crown. Like before the finishing work was quick, clean, and expertly performed. I love my new crown. Absolutely no tooth or jaw alignment issues. Lastly, I should mention no great dental office is complete without great tooth cleaning experts. All of the staff who clean my teeth have done excellent work, and leave me walking away with super clean teeth and gums. It shows every time I smile. I feel obligated to maintain a great dental health routine just to not disappoint the staff on my next visit. And finally staff who run the front counter and manage appointments have been professional, organized, and super accommodating, when I've had to make schedule adjustments. I'll be going to this office for my dental work even if I move out of province. I'll find a way.

I have been going to Dr Kraus for years and she is terrific! She always knows what has to be…read moredone and communicates well with the patient. All Metropolitan staff have a pleasant, upbeat manner. I highly recommend this practice.

DR. ILANA KRAUS and Ivy are an amazing team. I'm not going to say going to the dentist is a…read morepleasure but these 2 make it seem like it's a great experience. Top notch service. I love the way they banter and work together. They are seamless. I cannot recommend them enough. Dr Plaitis is great as well. All around a great practice and I would suggest you use them. Mark Strachan

Dr. Amaro is a gem! It was my first time meeting her and her team and it was a wonderful…read moreexperience. The office staff are kind and accommodating and Dr. Amaro goes above and beyond to ensure her patients feel comfortable and cared for. I find myself looking forward to my next visit to the dentist chair!

They wanna charge me again for x ray and consulting, they know I have benefits and wanna milk me…read morebecause I have insurance. Don't come here. They don't even care about the customer complaining and told me to just go ahead and write a review. They are suppose to provide quality customer service.

I had an appointment yesterday afternoon and I am very satisfied with my experience. When I arrived…read moreI was greeted by Jessica and she was very professional as she explained the pricing to me. I was a little anxious when I arrived but Dr. Doshi understood my concerns. I was put at ease and all the work was completed. I strongly recommend Lakeshore Dentistry, as well as, Doctor Doshi to anyone in need of dental work.