I had a really disappointing experience at Urban Air. From the moment we got there, one employee…read morekept following us around and constantly yelling at us over the smallest things. Instead of just explaining rules normally, she was extremely rude and aggressive. At one point we went up into the jungle gym area and she actually yelled at us, "Next time hide better, get out of the jungle gym," which was completely unnecessary and unprofessional. It felt like we were being singled out and harassed the entire time we were there. She kept watching us and shouting at us for everything we did, even when we weren't doing anything wrong. We came to have fun, but instead the experience was stressful and uncomfortable because of how we were treated. Staff should be there to help guests and enforce rules respectfully, not follow people around and yell at them. I would not recommend this location if this is how customers are treated.

They were extremely disrespectful. Tina, the manager was yelling at everyone! She was telling…read morepeople to leave. I can't believe this experience and scam.

This place was really cool. The employees actually seemed to like younger kids which I feel is not…read moresomething I typically see in places like this. It was a bit overwhelming and crowded for me so I probably won't go again on a weekend and there did seem to be giant unused space for a basketball court or something. But overall a unique and fun indoor experience for my kids.

Updating my review as this is the first time we had been at Skyzone in years. Let me start with we…read morecame on a friend's buddy pass and the kids had an absolute blast. I was shocked at the lack of employees for how many people were at skyzone. There was 1 employee on the floor for all the trampolines the entire time we were there. When we were here years ago, there was an employee stationed at each section. I have no idea what happened?! There was 1 employee working the front desk and 1 behind the concession stand. None appeared to be above high school age. There appeared to be several birthday parties going on but honestly I have no clue where the employees were. The place was absolutely filthy. Visible garbage everywhere. Probably bc there was a lack of employees to clean up? Even though my kid absolutely had a great time, We will most likely not be back. They need to make an attempt to clean and hire more employees to actually manage this place effectively.

We were here for my nieces birthday party. She and my other niece have a membership and really…read moreenjoy it. As an adult, I was overstimulated for sure. The system to check in was confusing, there's little parental supervision so children are everywhere, and it's loud which I expected. We attempted to get food. I say attempted because we put our order in at the counter and 30 minutes later we didn't have food. We cancelled our order because by then we had missed a large chunk of the party. I'm sure an 8 year old me would've loved this but old person me was happy to leave.

A Nightmare Loop of Unauthorized BillingThis company operates a deceptive billing system designed…read moreto trap customers in a continuous payment cycle. After multiple failed attempts across several channels, it is clear that Urban Air makes it intentionally difficult, if not impossible, to cancel a membership.Timeline of Cancellation AttemptsJanuary 2026: Submitted two separate cancellation requests via the online "Contact Us" form for the North Fayette location. Received only automated emails promising follow-up, but no one ever reached out.Spring 2026: Visited the North Fayette location in person after the initial 6-month contract ended (membership began September 2025). Staff explicitly stated the membership would automatically cancel. It did not, and billing continued.May 2026: Called the location and spoke with Assistant Manager Ella. She claimed the local venue cannot cancel memberships and instructed me to use the same broken online form again.Lack of Accountability and SupportWhen questioned about a refund for the unauthorized charges outside the original agreement, the assistant manager essentially said "good luck." Furthermore, management claimed they did not have a phone number for their own corporate office, telling me to "Google it" while warning that reaching corporate was "not promising."Charging customers outside of a signed membership agreement and refusing to provide a clear cancellation method is completely unacceptable. Avoid this establishment unless you want your bank account held hostage by a business that refuses to stop billing you.

I highly recommend not bringing really little kids to the glow times on Friday and Saturday. If…read morethey want to play dodgeball the kids literally aim for the face. You're not supposed to and the staff DOES NOT CARE..... my kid wears glasses and they were blatantly aiming for the face with no remorse if they broke his glasses or not. The rest of the jump park is okay. Its not a big place but there are options for the kids. Youre better off paying for the month membership since to jump once its 25 and the month is 25 it just makes more sense.

A fun time for the kids, and sometimes for adult adults too. The food is pretty reasonable and a…read morelarge pizza will feed a family. When it's super hot or rainy outside, this is a really perfect way to spend the day and let the kids blow off some steam. This location is under new ownership and I think it's cleaned up a lot for the better in recent months.

Had our son's 6th birthday here and couldn't have been happier with the ease, cleanliness and…read moreoverall fun that was had by all! plenty sets to play on fun for the adults and the kids. We would definitely recommen!

Thank you so much Playground world Wexford for such an amazing experience from start to finish!…read more Jessica the sales associate was able to answer all my questions and concerns about our play set, which made me feel confident we made the right decision to purchase! Thank you so much to the install team as well, amazing job! Our children love their new play Set! I would definitely recommend Playground World Wexford!

I have been going to Gymsport for 2 years now. I then started working here about a year ago, I have…read moreonly good things to say about this place. Would recommend to anybody for classes, parties, and so much more.

I found this place to be super popular in the area but not fantastic. The group lessons were more…read moreabout jumping on trampolines and inflatables vs really learning how to stunt and do gymnastics. The foam pit is flaky and your kid will come home with microfibers all over them. If you just want the kids to burn some steam, it's fun.