Ann provided an incredible experience. Great atmosphere and service. Will be coming back soon. 10/10

Still my favorite place for a massage in Big Bear. This is our third visit in three years, and every time it has been wonderful. Today, my friend had a 90 minute massage with Kristee and I had a 90 minute massage with Angie. They both were incredibly good. The best massage I've had in a long time. Plus, they are both so nice. The 90 minute massage included a hot stone massage and aromatherapy. It was $155. Totally recommend, and we will be back on our next visit to Big Bear! read more

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Read to the end-Important lesson! Very nice massage and facial for both my daughter and myself. We received a 2-hour treatment which was perfectly fine. More expensive than I've ever paid even on a cruise ship, but I get it-it's a resort town. Everything went great until it didn't. Be aware that in the end, they charge a hefty credit card fee, as each therapist is an independent contractor. We didn't know this. With their already high prices (conveniently including their own chosen amount tip already included for themselves) the credit card fee can be well over $20. Then I'm also paying a credit card fee on the top? Nah. Since I'm not really into paying unnecessary fees, I was then told that one technician takes only Venmo or Zelle. And the other ONLY Zelle. This complicated things as we don't typically use those payment apps (we do use Apple Cash, but neither accepted those. And of course we weren't carrying around $700 in cash. (I could have brought cash, had I known). So then the uncomfortable awkwardness came. Yeah I could have just paid the fee and been done but I was aggravated that this was not disclosed anywhere on their website. Not that they were independent contractors nor the % fee for credit cards nor the limited payment apps. We double checked while there and couldn't find anything on their site. Additionally when I made the reservation I was prepared to prepay and offered but the receptionist stated that we would pay at the time of service, which is most frustrating because she didn't mention why or anything about additional fees or limited payment options. So, all the stress that was just removed IMMEDIATELY came back. It was embarrassing also because a large party came in and crowded the small waiting area and some other older technician came over and demanded we pay NOW so they could begin with their new clients. I thought she was "the boss" but no, just asserting power. Because of that I'm tempted to even lower another star rating, which I did just because of that. Our therapists were nice about it, but looked worried, which they needed not be. We are good people. We worked it out with making a phone call and having the 2 payments sent. But I thought people should know this before they go: The techs are independent contractors. They each add on their own tip (as stated on their website) but how much that is-you don't know Some techs only take certain types of payment And one older tech was not compassionate about the situation and pretty much humiliated us for not wanting us to pay extravagant needless credit card fees. We will try a different place next time. But at least others will know if they read this. read more

I was in Big Bear and honestly wasn't expecting much I was just hoping to relax and unwind for a bit. But Kerri completely blew me away. The deep tissue massage was one of the best I've ever had. She was incredibly skilled, attentive, and knew exactly how to work out all the tension without it feeling rushed or routine. I wish she worked in OC because I would book with her weekly. I left feeling relaxed, refreshed, and way better than I expected. If you're in Big Bear and thinking about getting a massage, definitely book with Kerri you won't regret it! read more

I visited Altitudes last year with my wife for an anniversary couples massage and we loved it! From the moment you arrive, you're greeted with a friendly smile and attentive service. As we booked the couples massage, it included champagne and your choice of sweets. In our case we chose the chocolate covered strawberries. The flower was a complete surprise and my wife loved it. They allowed us to enjoy our drink prior to our massage with no rush. The masseuses were excellent, especially with my wife who had never experienced a massage before. I on the other hand explained what I needed worked on and they did not hesitate in accommodating my request. Pricing wasn't too expensive and a great experience all around. Would absolutely return again. read more

Altitudes Massage & Spa - Complimentary couples massage champagne, strawberries and a rose. - Massage Near Me - Big Bear Lake, California

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Chelsea Smith was amazing! She did my prenatal massage and the medium pressure was everything I loved. Highly recommend this place and I cant wait to come back. Prices are listed on there site and if you call they might have a promotion. https://altitudesmassage.com/ read more

Altitudes Massage & Spa - I shouldve put the flash on. - Massage Near Me - Big Bear Lake, California

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Absolutely love them, five stars, they are incredible! You can book a massage with them either by calling or texting. We booked a last minute massage with them and got one in about an hour from booking. Upon arrival, we met with two very nice ladies who were really understanding of our massage needing to be cut short. The massage itself was super therapeutic. I love that my masseuse asked what level of intensity I wanted. I got a whole body massage, which included oils and hot rocks. My body felt super relaxed throughout the whole experience, and at times I thought I was going to fall asleep! I think I had Jen, and she was awesome! read more

Altitudes Massage & Spa - Massage Near Me - Big Bear Lake, California

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What a beautiful place and a wonderful experience I had here at Altitudes massage and spa! Extremely cozy, beautiful ambience with little fireplaces, beautiful decorations, and lovely furniture & scents. When I first walked in, I was greeting with big smiles and a glass of champagne. I booked a customized facial with a personalized peel. My esthetician Kerri did a fantastic job on me! Beautiful music playing in the background, my little bed was covered in a very plush blanket and it was heated. She adjusted my bed at the perfect angle and put just the right amount of pressure when she massaged my head, neck and arms and applied all the scrubs and creams for my facial with expert pressure and finesse. Very, very clean premises and an absolutely fabulous experience. Pretty fair prices for the quality of services you get. She even gave me a discount which was greatly appreciated! I will most definitely be back! read more

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I wish I had picture if this place. Right when you walk in, it's complete zen! Clean and kind therapists! I had a great massage. I needed a firm and relaxing massage and Angelina did just that. She pushed the turn off button and I just felt so relaxed. My friends felt the same with their massages! read more

Lovely atmosphere. Love the rooms with fireplace in the wall. I always enjoy my time here getting a massage!

My esthetician today was Kerrie, and she was absolutely phenomenal. Her massage was exactly what I needed today. My friend and I were greeted with champagne when we came in (just one glass at 10am, sure) and then filled out an intake form before we went back. We both got the regular facial with the lactic acid treatment add on and were glowing afterwards. I had come in very dry and dull from the cold weather and came out feeling hydrated and zen. Will book again and recommend read more

Highly recommend Angelina. Had my first massage with her today and it was incredible Already looking forward to re-booking 5/5 read more

I had a great facial here! A friend and I came by to get some facials on our little girl's weekend get away and we had facials. I had a facial with, I think Carrie, and she was so lovely and did some great work on my face. The ambiance of the spa is great, the service was wonderful, and the pricing was relatively reasonable. The appointment was easy and they texted me to confirm. I'd absolutely come back here again! read more

My experience here was amazing. My husband brought me here for my birthday. Ann and Angelina took care of us for our couple massage. They were super sweet and attentive. They took care of all our problem areas and asked us the right questions so we will feel comfortable. We are definitely coming back! read more

My family came to one of our favorite areas for a mini-vacation and had decided we had to come back here for some self-care. I had a wonderful experience with my masseus, Erin. I'm so thankful for the deep tissue technique and care given me to release my tight calves, tense & sore muscles. Beloved God bless you for your therapeutic care. read more

I had an amazing massage with Rhonda. She was very attentive and took the time to explain what was going on with my body. She really worked out my knots and even stretched me, which made a huge difference. I left feeling so much better--relaxed, loose, and lighter. If you're looking for someone who really knows what they're doing and cares about helping you feel your best, I can't recommend Rhonda enough. read more

Kerri was amazing! Professional, warm, caring, gentle I don't know other adjectives to use. This was an insane good experience from the minute I walked in the door, highly recommend and for Kerri!!!!! read more

My son and I had a mother son day and came here. Chelsea did my lymphatic massage and Kerri gave my son a facial. We weren't sure how he'd react to it, but he absolutely loved it. Both Chelsea and Kerri were amazing. We definitely plan on returning. Thank you both for being so kind and making it a great first experience. read more

2nd girls trip this year!!! Fell asleep AGAIN! My favorite massage. Such a great experience- first class all the way. From a warm welcome at the front desk to the massage itself, the girls here are wonderful. Amazing massage Ty Kerri! read more

Appt was easy to schedule. Call and left a vm. Received a call back shortly afterwards. Scheduled my appt and received a text shortly afterwards. My appt was Sunday @ 11 & I arrived @ 1035. Waited outside for just a minute then a staff member arrived. They open @ 11. More staff arrived shortly afterwards. I had the 3 in 1 combo and extremely enjoyed it. Staff provides very good customer service especially Katheryn. Highly recommend her. read more

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I've been getting massages for a year now so when I went to big bear I decided to get one as well! HANDS DOWN the best massage I've gotten ever! very throrough, ambience was beautiful and such a vibe. Got a complimentary champagne upon waiting for my session and once in the room the therapist put a heating pad on my back along with having the table heated since it was cold outside. Overall definitely recommend! read more

Altitudes Massage & Spa - Outside area, select parking for this business - Massage Near Me - Big Bear Lake, California

Irene and Keri were great for the couples massage for my wife and I. Got the knots out and made us feel good! Definitely will back!

Wow! I am a fairly 'seasoned' massage getter and I used to work closely with spas and salons as a rep of a top skin care company...so I know my massage and treatment standards are fairly high. I called this morning for a spa package and Ch read more

Kristine is the BEST!! She is I think the only sports medicine specialist up here in big bear.. and they are hard to come by!! I am so lucky I found her!! So I made an appointment to have a sports medicine massage and I went in to see Kristine because I Injured my back and hips while deadlifting at work during the week... It hurt me to the point where it was painful to lay down, sit or do anything.. and when I would wake up out of bed and get ready for work in the morning is when it felt even worse because I was so stiff and locked up for all those hours asleep. I work as a Firefighter and workout every day and it's important that my body works right and ideally without pain.. Immediately when I went in there Kristine saw that my hips and rest of my body was not symmetrical and totally out of wack.. and she put my skeleton back to being anatomically correct!! She is a PRO at what she does. She even gave me workouts with resistant bands to work with to strengthen my hip flexors and all the little muscles that I never thought about, helping me be stronger so this doesn't happen again and so my body can stay healthy without injuries! Honestly.. after the first session I had with her I already felt significantly better. I didn't know it was possible to feel THAT relieved from pain after just one session. I can move and lay down without pain. And when I went in for my 2nd session I felt even better!! I am going to see her again for my 3rd session to make sure everything is still where it should be. IF anyone is injured and wants the best advice and best athletic approach to getting back to feeling better and without pain, ask for Kristine!! read more

Rhonda and Ann took care of me and my spouse for a pleasant couples massage. Let me start by saying, this was the ultimate of them all! From atmosphere to technique to complimentary glasses of chilled champagne this was beyond all experiences. We go to a lot of massage places, and have high standards, yet this place was the gem of gems! Do yourself the favor and treat yourself to what your body deserves! read more

Had an incredible massage by Rhonda today! We got a the Spa Day Hooray for two with mini facials, and it was definitely worth it, especially because tip was already included! Felt very comfortable with her from the start, and she even stretched my legs during the massage- much needed after hiking yesterday. I swear this woman had magic hands. I told her she has a gift- I felt like I was floating off the massage table at the end. The facial felt great too, super soothing for my skin. Highly recommend this spot, I'll absolutely be requesting Rhonda the next time I'm in Big Bear! read more

If you're looking to relax or need extra relief after a day on the lake or mountain, I highly recommend Altitudes in Big Bear. From the moment you walk in, the calm atmosphere immediately puts you at ease, and the staff couldn't be more friendly or helpful. The treatment rooms are always peaceful and relaxing--perfect for unwinding. I especially want to give a shout-out to Irene, who I've been seeing for years to help with pain and stiffness. Her deep knowledge and experience really show in how she tailors each session and offers advice on what to do (and what to avoid). Thanks to her, my mobility and pain levels have improved dramatically. I feel lucky to have found this amazing place! read more

Kerri was amazing! I did the two hour treatment with glycolic light peel. It was so good. I am saving her name in my phone so next time we visit Big Bear I can visit again. I feel so relaxed and deep tissue massage was the best as well. read more

Simply the best! Having arthritis i've sought relief at a couple spas on the mountain and I found Altitudes to be very welcoming, and the atmosphere is relaxing from the moment you walk in.. Add in experienced staff like Irene and you're in great hands. Irene has years of experience not just in basic massage for relaxation, but therapeutic massage is well. With her skills, I have found pain relief, and I am so grateful. Check out Altitudes and Irene, you'll be glad you did. read more

Although I was in Big Bear to get some snowboarding in I was able to make a last minute appt. Got a great massage & facial. Would definitely recommend & will be back read more

OMG this place is wonderful. We had couples massage. Mine was with Rhonda and my husband with Irene. It was one of the best massage I had in my life. Rhonda's hand was magical. My husband also loved Irene. We both felt so relaxed afterwards. read more

This was the highlight of a birthday weekend escape to Big Bear. We got a romantic Couple's Massage and both of our masseuses were professional, gentle, and exceeded the expectations we laid out on the initial form they had us sign. From walking in the door to finishing off our strawberries and champagne - a part of the Couple's package - every element was calming, peaceful, and lovely. The Altitudes Spa team have created a beautiful respite in the heart of the mountain forest. read more

Booked the couples massage with my husband and I must say, LOVE this place. First of all, the staff was PHENOMENAL- they are such wonderfully happy ladies with a great sense of humor. Their service is by far the best I have encountered; and so is their massages. JUST WOW- better than anything Ive ever had done in Los Angeles and Las Vegas. Everything was exceptionally clean and service was top notch. The massages were not rushed and they really cared to work on all your problem areas. I will literally return to Big Bear just for this place. Great job ladies! read more

Such a hidden gem! Super cool atmosphere, very warm and inviting. Charming decor and refreshingly clean. Rhonda helped me BIG TIME. I'm not super knowledgeable about all of the kick ass services that are offered; but Rhonda put me right in the perfect spot between tapping out and total bliss. I went for a full 2 hour package and it's amazing how much better I feel now. Highly highly recommend Altitudes Spa; Rhonda is the consummate professional; and Cathy the owner was very pleasant to chat with. read more

Altitudes Massage & Spa - The foyer is captivating and decorated with colorful, spiritual works of art and nature. - Massage Near Me - Big Bear Lake, California

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My wife and I did a couples massage in the same room and we had Kerri and Irene do our massage. Hands down the best way to spend our anniversary. It was so relaxing! Our first time in big bear this place was highly recommended. The whole atmosphere is just perfect. Yes, a little pricey, however it's worth every single penny! I can't recommend them enough! read more

I had a massage today with Ann and it was amazing. From her kind, calm demeanor, to the relaxing warm massage beds to her magical touch. Highly recommend! read more

When you don't ski or snowboard, the next best thing is a massage. From all the reviews I read about this place, I made the right decision. Kathy, the owner was pleasant on the phone. A small boutique environment and just what the doctor ordered.. Kerry my therapist knew exactly what to do with this achy body and I am so grateful. read more

Altitudes Massage & Spa - My champagne celebration - Massage Near Me - Big Bear Lake, California

I came to Big Bear for my cheer sisters birthday and we decided to treat the birthday girl! 10/10 would recommend! I had such an amazing experience especially for my FIRST time ever getting a spa. I was so relaxed. I got the 3 in 1 massage and facial. Yea I got the works! My skin felt so amazing after oh and the massage was to die for. I asked for a medium massage and it was perfect. My body was in heaven. This place definitely makes me wanna go and get massages again and again. Life changing for me! When she got down to massaging my feet my soul left my body. Such a relief! The staff are oh so sweet! And I honestly wish they were in my area. You don't get staff like them often. read more

Altitudes Massage & Spa - Outside - Massage Near Me - Big Bear Lake, California

Weekend getaway to Big Bear with my husband required much needed massages after such a difficult year through CoVID. I checked Yelp and Altitudes Massage & Spa had 5 stars. Booked a Couples' Getaway Package and was not disappointed! The spa itself is quaint and cozy and decorated beautifully. Very clean and nice ambiance. April and Ariane took great care of us. They paid attention to our concerns we listed on the form prior to our service and we felt renewed afterward. Couples' package included some delicious chocolate covered strawberries from a local candy shop in Big Bear and champagne. Perfect ending to a wonderful massage. We will definitely be back on our next Big Bear trip. Much deserved 5 stars! read more

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Amazing! Went in for a couples massage and had the best and most relaxing time. Was greeted with champagne and chocolate covered strawberries and left feeling less stressed, tense and relaxed. Will definitely be back read more