Great salesman. Full of crap! Never stopped talking didn't…read moreask my name. We have a very old house Rumford fireplace. Blah blah. Said they could do it. Well won't be till spring. He never stopped talking. At least we got our deposit back. Go to heritage in macedon. They are great. And efficient.

They charge $388 just to come to your house. He was at my home less than an hour- all he did was…read moreturn the fireplace gas supply back on, and vacuum. This was not an emergency call. There were no added parts. I did not get a bill for 2 months, and it included a late fee charge ! They have since agreed to remove this charge, but I believe the base charge is excessive and unfair.

Took a hand battery powered chain saw to Ace Hardware in Weedsport, NY to find out why chain kept…read morecoming off when using it. He figured out problem within two minutes and fixed it. I had questions he answered them and showed me how to do a couple of things I asked about. He was pleasant and knowledgeable. Had I taken it to where I had purchased it, I probably wouldn't have gotten it fixed for a month. This is the kind of service I haven't seen in years. They are always pleasant and helpful when I go in but today really surprised me. I didn't think I would be in an out within fifteen minutes with a fix chain saw. KEEP UP THE GOOD CUSTOMER SERVICE!!

We are hundreds of miles from home with our camper and need help with stripped screws. I head over…read moreto the local Ace Hardware store and ask for a little guidance on the issue. The staff is excellent, knowledgeable, friendly, professional and they know their business. I was in and out in a few minutes with exactly what I needed for a couple bucks. The cashier was also great, resolving an issue with their machine reading my card. And she was patient and nice the whole time. Don't always run into this type of atmosphere, especially when you're having a bad day but today, the staff here made my day better. You need something in/near Weedsport, NY, this is the place to go. And if they don't have it, they'll let you know the best place to get it. Thanks!

This is a handy hometown hardware store. They have most of the stuff you need for your projects,…read moreand are friendly and helpful. Very glad to have 'em nearby!

I just spent over $200 on a brand new LP Gas heater. After…read morespending 30 minutes trying to get it started, I brought the unit back (4 hours after purchasing it). They were unable to get the heater stared either. I was then told I was on my own and they would not call the manufacturer, or ship the unit out for me, or refund my money. I'm appalled at the horrible customer service. They have lost a customer FOREVER!

Staying local and shopping small businesses has become a priority. Fairport Hardware had everything…read morewe needed to prime and paint and was happy the items were still competitively priced! Extensive inventory but less overwhelming than a big box warehouse. They also have rentals!

We went in hoping to give them our business. Wanted to go to this local establishment rather than…read moreHome Depot or Lowes. However, it was a bad experience all around. They recommended products for our project, we bought those products, and they turned out to be poor suggestions. When we discussed this with them they were rude and difficult. It's back to Home Depot for us.

I went to pick up a few things being the only hardware store in town with what I needed. I could…read morenot find what I was looking for tried asking for help was ignored by employees. They would literally turn and walk away as fast as they could. Ended up leaving with nothing and going else where. The store was a mess with stuff all over the floors and nothing seemed to have a place.

Deaton's has everything for your carpentry, plumbing, electrical, tool,...... etc needs. Oh, need…read morework clothes? Boots? Mowers? Wheelbarrows and carts? Deck chairs? Yep, dey got 'em. There's more, but lost track. Prices are surprisingly decent.