Took my Makita compound Miter saw in for repair. Staff was very receptive and was extremely…read morehelpful. Less than a wee later I had saw back and totally fixed. The guys in here are ALWAYS willing to help and I am doing my business here from now on. Honestly recommend this place for tools or repair. Compared prices and really was better on the new Compound Miter saw. I will be doing business here FNO!!

Dont repair senco guns properly and dont give your money back when you get a broken tool back 3…read moretimes in a month. Very poor customer service

They said it would be ONE week for our kitchen QUOTE. It's currently been FOUR WEEKS. I've called 3…read moretimes now and I get the same old response by some guy saying that Laurie is not here right now. Each time I give my name and number with email and each time they say okay no problem it will be today or tomorrow. I wanna keep my money local but at this point I'll just give it to Home Depot these people are incompetent.

I recently purchased an entry door, a fire door, and a sliding glass door from Rochester Colonial…read moreand couldn't be happier with the experience from start to finish. The sales team -- especially Mike G. -- was spectacular. They spent several hours with me over multiple visits helping me understand how to evaluate different options and ultimately recommending the best solution for my specific situation. I never felt pressured, only supported and well-informed. The installation experience was perhaps one of the best I've ever had with any home improvement company. The Rochester Colonial team was highly skilled, professional, and incredibly respectful of my home. Unlike other contractors I've used in the past, they used plastic barriers to wall off the work area so dust and dirt didn't spread throughout the house. They paid attention to every detail and even mopped the floor before leaving. The craftsmanship, professionalism, and customer care exceeded my expectations. I couldn't recommend Rochester Colonial more highly.

Great, friendly service! Recently, I stopped in to the Lyell Avenue store to ask about replacement…read morehardware for our storm door. Staff members dropped everything, looked up the door we purchased several years ago and found the parts to match, all at no charge. We continue to use Rochester colonial for all of our doors and windows; never disappointed with the product or service quality.

Everything from the purchase to the delivery went well. Everybody I dealt with were awesome…read more Delivery guys were great braving the bad weather to make the delivery promptly. Thank you. I definitely recommend this company for all your woodwork needs.

I had a horrible experience with this place. It was my first time there. I explained exactly what I…read morewanted and the quantity and decided to pay the day I placed the order. When the order came in, not only wrong, but the owner refused to fix the problem. I had to pay for the mistake of his employee. This is NOT how you deal with customer service or should run a business. I'm extremely disappointed in the service provided and would NOT recommend!!! They will most likely mess your order up and you will have to pay for their mistake.

Anna is absolutely amazing. She worked very closely with us from beginning to end. Her thoughts,…read moresuggestions and insights were invaluable as she develop a creative bathroom design that exceeded our expectations and met all of our needs. We love our new bathroom and will be recommending Accent Kitchen & Bath design without hesitation.

From the owner: Kitchen and Bath Cabinets for remodel or new build with full range of pricing all in one shopping…read moreexperience that includes flooring, tile, hardware, sinks, faucets, countertops and more. We have professional installers who are fully insured.