GREAT STAFF, TERRIBLE MANAGEMENT -…read more The people in the store are great. Real professionals in coatings, they know paints and stains, do excellent color matching for paints and stains, are courteous and helpful, and even lug the case out to the car for you. Unfortunately, it should be called Hadlock's House of Paint RATIONING because the owners are bean-counting skimpy skinflints, who somehow imagine they can make more money in the retail paint business by NOT keeping paint in STOCK. I have three projects going and have bought thousands of dollars in paints and stains from this store, but every time I need more paint, they only have A LITTLE. I can have a gallon maybe, if I get lucky, they'll have two, and occasionally I'll have a lottery winning ticket where they have three gallons! Beyond that, everything is a special order, and come back on Friday. REALLY? It's a 30 mile round trip! It's an absolutely preposterous way to run a paint store. I really try to support local businesses, but you have to wonder what these people can possibly be thinking, and how they stay in business? I really want to support the in-store experts and keep access to them, but it's really grueling when their bungling bosses make it so difficult for their store employees to sell paint. When everything "has to be ordered", you have to make two trips to get the paint you need, when it should only take one. I will probably finish out these projects with these guys, since I don't want to change horses in the middle of the stream, but their terrible inventory (mis)management will have me looking for alternatives for my next renovation. If everything "has to be ordered", maybe I should just be ordering online and getting it delivered?

First timers at Hadlock's, one of the retailers for Benjamin Moore paint. Their products are nicely…read moredisplayed and the store is kept tidy, so the shopping experience was not overwhelming. The staff is friendly, a great resource to have for references and tips. There are plenty of color cards and catalogues to take home with, with references for the sheen on the wall. There is plenty of parking in the big lot, but there is a 15 minute parking right in front of the store for a quick in/out trip.

I feel terrible that I didn't take a moment to note their names, but I've had two paint…read more"emergencies" in the past few weeks, and I cannot say enough good things about the two gentlemen at Hadlock's who helped me find perfect paint matches. We're preparing to sell our home and were touching up all the paint. First, we needed to match our master bedroom, and after our own failed attempt (which left us with polka dots!), we were convinced we'd have to repaint the entire room. The staff at Hadlock's saved the day with an absolutely perfect match. Then, just a week later, we had a ceiling mishap. I went back again, and once more, they were patient, precise, and determined to get the color just right. With only hours before our first open house, the color matched perfectly--saving us from repainting an entire ceiling! With a background in property management, I can say that truly accurate paint matching is rare. It's usually "close," but not close enough to avoid repainting whole rooms. Hadlock's nailed it both times. Hadlock's will be my new go-to for all things paint. Thank you, thank you, thank you!

We purchase all kinds of paint and supplies. Some custom…read more Always get great service with no hassle. Thank you

I've reviewed this place before, and it's still such a great little hardware store. I've picked up…read moreall sorts of things here like nails, WD-40, and random odds and ends. I recently learned from an online friend that they also sharpen knives! The prices are fair, and depending on the day, they can have them ready in about an hour (sometimes even faster), which beats waiting days like other spots. A few times a year, usually around the holidays but sometimes other times too they run a buy-one-get-one-free deal. Definitely worth checking out, but I'd give them a quick call first to confirm when it's happening. They also have a punch card program, and I grabbed a knife bag for $5 that's totally worth it. All in all, it's a solid neighborhood hardware store-with friendly staff, fair prices, and plenty of parking in the strip mall area.

Very helpful, friendly people. I went there for some complicated key duplication and they easily…read morehandled it. The store itself is charming and well-stocked. A go-to kind of hardware store.

I finally made it for a visit, and on Small Business Saturday no less! Before heading over, I…read morecalled to check if they had what I was looking for--and they did. The person who answered was very helpful, which was a big plus. The entrance is on the side with the small parking lot. Once you walk in, the store seems to go on and on. They've got everything you could need for home improvement projects, even the smallest ones. The staff on the floor were friendly and knowledgeable--another big plus. I liked the idea of supporting a local business for what I needed instead of going to a big-box store. That said, you might pay a little more for some items. I'm also thinking of calling to see if they offer knife sharpening--another local hardware store I know does this. The inside is just what you'd expect from a hardware store: neat, tidy, and well-organized. Definitely worth a visit! Parking can be tricky, with a small lot and some street parking available.

They are always so nice and helpful ! Everything I need is right there and around the corner from…read moreme!

I chose the wrong color and the team at Sherwin- Williams in Fairmount helped me out! So pleasant !…read moreThanks so much!!

I'm very big on customer service and product support. These people are awesome, I have learned so…read moremuch about painting and project work from the staff here. The manager is especially great, and who I've seen most often. I don't paint, I have no clue about brushes, but I do love Pinterest. Lol, I competed a project with excellent results because of the advice I received here and some basic painting knowledge. "Vintage" bunk beds, renewed in Mariner. No base coat, no primer, this is not your grandfathers paint. Worth every dollar spent. ($45 on sale with a coupon)

They said it would be ONE week for our kitchen QUOTE. It's currently been FOUR WEEKS. I've called 3…read moretimes now and I get the same old response by some guy saying that Laurie is not here right now. Each time I give my name and number with email and each time they say okay no problem it will be today or tomorrow. I wanna keep my money local but at this point I'll just give it to Home Depot these people are incompetent.

Great salesman. Full of crap! Never stopped talking didn't…read moreask my name. We have a very old house Rumford fireplace. Blah blah. Said they could do it. Well won't be till spring. He never stopped talking. At least we got our deposit back. Go to heritage in macedon. They are great. And efficient.

They charge $388 just to come to your house. He was at my home less than an hour- all he did was…read moreturn the fireplace gas supply back on, and vacuum. This was not an emergency call. There were no added parts. I did not get a bill for 2 months, and it included a late fee charge ! They have since agreed to remove this charge, but I believe the base charge is excessive and unfair.

I love this store. Being in northern Michigan, I only shop online. Lots of great DIY supplies and…read moreso very fast at processing and shipping. Normally it's just a couple day before it arrives. And always packaged perfectly. I highly recommend!

I was very excited to stop in and try the new coffee shop addition to the store. They had a fun…read morespring menu and I picked the raspberry matcha. My drink was under 6 dollars and was ready within minutes. The coffee nook is very cute and inviting. My drink was delicious and aesthetically pleasing. I loved walking around the shop with my drink. There are so many amazing eye catching displays to take in. I loved the variety of local vendors to choose from within the shop. I did not purchase anything this visit but I will definitely be back for more drinks and to peruse the shop selection. The Purple Painted Lady is such a vibrant spot and I'm happy to have it in our community.

I am a longtime Sherwin Williams customer. Recently I moved cross country and purchased a home that…read moreneeds the interior completely repainted. Megan has helped me several times- she is so knowledgeable, patient and has helped me select my colors. She even remembered my name on a return visit. Thanks so much to the team at Geneva SW.

This paint supply store is the best. They are all pleasant employees, knowledgeable and…read moreaccommodating. Your paint order is always on file and if you need a smidgen more, they have it for you. Great quality paint and wonderful customer service.

We rented a mini-excavator to dig out a client's backyard for retaining wall. We asked a 2-foot to…read more3-foot digging bucket and when we received the equipment we were given an 16-inch digging bucket. This was after we asked if they had the proper size bucket and was assured that they had it ready for us to use. When we called back, they told us all they had was a grading bucket and that we would have to go retrieve it ourselves after they were late to deliver our rental to begin with. Overall, they gave us the wrong equipment , gave us poor customer service and they lied about the equipment for us to rent and then said they never said it to begin with.

From the owner: Supplies, Rental ,Equipment, Parts and Serviceread more