While their services are fine, the follow through in dealing with prior approval from the insurance…read morecompany before completing a product did not happen as it was assured that it would. 5 years later, a credit bureau statement comes to me for a product I didn't authorize because the insurance wasn't going to pay for it (they would have known that if itd been pre-approved) and without verifying that I wanted to go through with the product. Product was never picked up from them.

Highly recommend this dental group. The receptionists are friendly and super efficient. The…read morehygienist team are all very good at cleaning teeth and being friendly. The dentists are highly skilled in their work. Their dental assistant is exceptional, as well. I recently had two crowns done, at one visit! The dentist explained everything she was doing as she went along. I thought that was just great! Helped calm the nerves and see that the procedure was almost done! I would recommend anyone selecing this group as their family dentist!

40 years old and every dental appointment through my mid 30s I was told no cavities and that my…read moreteeth were super clean! Then a few years ago I went in for a cleaning and the doctor berated me for my vegan diet, told me to come back in a couple weeks because for evaluation of a potential root canal something he should've known that day. He guilted me and made me very scared. I decided to do research and had read on healing cavities naturally, and gave it all I had to attempt to remineralize myself. Then in the past week I had an abscess start on one tooth and another tooth chip. My perfect teeth down the drain. I was emotional. I thought for sure I was going to need to have dentures. I'm still single and never married, so my possibility of finding a man who would accept my dentures was going to be out the door. I have had one skeleton in the closet that no one other than me knew about. My teeth look beautifully white when I smile, but inside my mouth they have been more than an embarrassing mess. I was praying and praying the Lord would heal them so that nobody would ever have to see how disgusting they were. So when I arrived and learned that I only needed a root canal and essentially a partial prosthetic tooth my fears of dentures were resolved. But a root canal? Doesn't that mean they pull my tooth from the root and that will cause some major pain? Dr. Johnson explained exactly what it was to me but I knew it was going to require an anesthetic. The last time I had one of those shots I couldn't help but let out a scream. Medicine has changed so much that there are now topical numbing agents that make it so you barely feel the needle. At the end of the day there was no pain. I'm passing through Iowa on my way home from several months of travel. Dr. Johnson made every accommodation possible to get me moving along. He didn't judge my chosen vegan and alternative natural lifestyle and was willing to work with me on other options. I think that's what we all want. Someone who gives us their professional opinion then gives us the freedom to make our own decision. Those decisions may turn into poor choices but at least all of the information was laid out on the table. Thanks to Dr. Johnson there is hope for me! I might not have to die all alone after all!

They charged me $45 for a missed appointment. They said it was for sanitizing the room. $45? I…read morecan see maybe $5. Wouldn't me missing my appointment save them $45 from having to do it for the next patient anyway? The oral hygenist was good, but I got a different dentist each time. The billing was alyways off so it just seemed very unorganized. And the $45 is just annoying. I will not be going back.

I'm so glad i switched dentists! The is by far the best dentist I have ever used and will continue…read moreto use. All of the staff I had contact with was helpful and pleasant. Everything was made easy for me the receptionist was easy to work with, they were will to find my insurance information when I forgot the card. Things were explained in a way they were easy to understand making me feel very comfortable. I will be recommending all my friends, family and anyone who listens here.

cleanings last for 15 minutes not cleaned well at all gum disease, never got better in 3 years, i…read morehave had two different offices tell me they cant beleive i was on a 3 month plan , received a crown not even 2 years ago now has to be replaced due to a cavity she left to space i was told, be aware of there fast service.

one of the worst places I have ever been. Did awful cavity work that caused damage I will have to…read moredeal with for the rest of my life

My husband and I have been going to this dentist for almost 3 years now, and it is great. They are…read moreall very friendly on the phone and in person, always send text reminders for us and are really good if we need to reschedule. Very nice staff, and very clean. Would recommend to anyone!

Excellent dental office! Professional staff with highly trained personnel, and they are gentle on…read morethe gums!

Been going to them for 35+ years. First his Dad, then Corbin his son joined the team, now Dr…read moreCorbin Brady has taken over father retired, They are simply the best, they take time to talk with you etc! Also all the people that work for him are top notch!!

Nice facility, but terrible ethics. If you have platinum-tier insurance and don't mind surprise…read morebills, this place is fine. However, if you are self-pay or have specific coverage limits, stay away. I was extremely clear with this office multiple times about my coverage. I told them exactly which X-rays my insurance would pay for and explicitly instructed them not to perform any that weren't covered. They ignored me, performed the unauthorized X-rays anyway, and then sent me a bill for the difference. When I called to contest the charges, their response was: "We don't let insurance dictate our care." That is a convenient excuse to ignore a patient's informed consent regarding their own finances. The office also lacks any personal touch. The staff is so large and the turnover must be so high that you rarely see the same person twice. It's always someone new who has barely read your notes and has no idea what you've previously requested.

I used to love this place. I took my kids here since they were elementary and now they are in…read morehighschool and family dentistry lied to us saying they would call us to set up an appointment because there is a shortage of dental assistants??? Not hearing this anywhere else. And instead of reaching out to us letting us know they no longer accept our insurance and seeing if other arrangements could be made they back handed dropped us by telling our insurance. Also we have been going there for over I believe 10 years you think they could grandfather us in with their new policy or at least reach out to us personally. I was very sad and disappointed on how this was handled. I don't appreciate being lied to. Now I have to rush and try and find a new office for my family.

I've been going to Dr. Fuller now for about two years and have to say I am impressed! Every aspect…read moreof this Dental practice, whether you're at the Altoona location or the East Des Moines location is competent without any pretentiousness. I've never had to wait and I've never received anything except exceptionally good and patient care. You're never treated like a number or a second class citizen and you're not "handled". They just serve you! If you're looking for a dentist, choose Dr. Fuller. You'll be glad you did.

From the owner: Two locations: Des Moines & Altoona…read more Fuller Associates is a family run business and thrives to provide excellence and the newest technology to our patients. New patients are welcome by appointment only. We have two locations one in Des Moines, Iowa and the other in Altoona, Iowa. We provide preventive dentistry for the entire family, including children and adults. We also provide cosmetic dentistry options too, such as teeth whitening. Services: Cleanings, Tooth Extractions, Bonding. Crowns, Bridges, Root Canals, Implants, Dentures, Partials, Digital X-rays, Fillings, Sport Mouthguards and Bruxism Devices. Most Insurance plans are accepted! Dentemax and Care Credit are also accepted. Feel free to call to set up an appointment today! Steven C Fuller, D.D.S.

I've been a patient at Lakeside Dental for roughly 3 or 4 years now and have nothing but the best…read moreto say! The staff is amazing, friendly and very accommodating. I've been through routine cleanings and have been very happy with all of the hygienists as well as Dr. Jason Brown. I have also completed the invisalign program while a patient with Lakeside Dental and am extremely happy with my results. For me, the program took about 2 years to complete and Dr. Brown made sure all of the concerns about my teeth were addressed and corrected. He was very diligent and knowledgeable in this area. I was very impressed with the technology available with the invisalign impressions. Here, rather than the old school dental impressions, they used the iTero instrument that takes real-time 3D images of your teeth. I was in the office today for a routine cleaning and met Dr. Jones, who seems very knowledgeable and friendly. Thank you all for everything you do to give me a beautiful smile!

I got Botox done today for my TMJ and headaches and i had an amazing experience!!! Thank you do muchread more