I was in town and spilled wine on my MacBook pro. I freaked out because all my work stuff was in my…read morecomputer. I called around and found this computer repair place, and talked to Ahmed - very nice guy explained he would do his best to get it repaired as quickly as he could. The next day he called saying my laptop was fixed! I just picked it up and everything is working like it was. Unbelievable experience. This was the only place that could help me over the weekend. Thank you

After my dog knocked my beloved MacBook Pro onto the wooden floor, you can imagine what happened…read morenext--the screen cracked in the corner. My Mac is my lifeline, so I needed to get it fixed as soon as possible. Thanks to Yelp, I was able to request quotes from multiple repair shops. Alex responded to my request on a Thursday evening, which I really appreciated. I received one other quote, but this shop was closer and significantly more affordable at $350 instead of $600. The next day, I spoke with Ahmad and paid in advance so they could order the replacement part. They informed me that it would arrive sometime between Monday and Wednesday. Later, they even called me back to confirm that I wanted a Grade A screen, explaining that while it wasn't completely brand new, it was still covered by a one-year warranty. If I preferred a brand-new screen, it would cost an additional $50. I asked Ahmad for his honest opinion on which option was best for me, and he recommended the Grade A screen over the new one. I trusted his advice and went with that option. I dropped off my Mac on Wednesday at 9 AM, and by 11:30 AM, I received a call saying it was ready for pickup. Ahmad made the entire process as smooth and painless as possible, and I can't express how much I appreciated that. I highly recommend this place!

The nicest and honest people to help you when your computer dies on you…read more They will go out of their way to provide options and help you tackle your equipment issues.

I have an old MacBook Pro laptop with a battery that was fast depleting, and a fan blower that was…read morein dire need of cleaning. Though I thought it might be time to buy a new computer altogether, decided to put it off for another year or so (since Apple store hours and services were limited at this time). Instead, I just bought a new compatible battery (thru Amazon) that could be replaced by Apple, or an Apple-authorized repair shop. After googling some reviews online, decided to call this repair shop. I was able to speak with Nick right away, and he made the whole process seem so easy and hassle-free...and said that they can usually do it within the same day. He also gave me a quote for the repairs. Not only friendly, but very helpful! Although I happened to visit the shop on a busy Wednesday afternoon, Nick managed to get my laptop battery replaced and the fan blower (?) cleaned within a few hours. He was even willing to work past their store hours to get it completed if necessary! Whew...I was SO relieved to hear that, as I would have hated to leave my personal laptop with them overnight. Not only was this process hassle-free and expedient, it costed under 100 bucks!! By now, I've tested my new battery strength, and it has improved tremendously. Also, the fan blower isn't as loud (almost scary). So overall, am very satisfied with the service and repairs...and I would highly recommend this place for anyone with any PC issues!

I have been to Randys Computers a few times with my Windows PC laptops.I had a Wi-Fi problem and…read moresaw George this morning when they opened. He and the owner stopped their world; fixed my problem and were cordial and professional at a more than fair price. I recommend highly going here for your computer needs. Thanks Guys.

These guys help me build a liquid cooled system and it was an amazing experience from start to…read morefinish. The price was surprisingly reasonable. Do not believe the haters.

I discovered Gem Systems a time back and as life happens my computers continue to have issues…read more I have my computers, my wife and daughter's desktop and laptops that always need something We have had Gem systems and their team take care of all mine and my family computer issues - no problem has been too small or too large What has been a tremendous benefit to me is Gem Systems services are extremely dependable and my issues are always resolved quickly and at a very fair price Gem Systems is a one stop computer service and I highly recommend them

Greg came within 30 minutes to fix a WiFi connectivity issue. Absolutely kind and charming guy, and…read morethe final price was very reasonable, much less than other comparable local services, overall a pleasure to do business. Definitely give GEM systems a call if you're having any tech issues! I'll be keeping their card in my wallet for sure!!!

We dropped off my son's 4k gaming computer because didn't work. After a week they called us to…read moreexplain what was wrong. The technician attempted to explain what was wrong but it was not understandable by lay person. Manager and the technician were arguing in front of us because it was not understandable. They told us the of parts that didn't work and parts that in their opinion needed to be replaced. This is my son's 4K gaming computer that we bought brand new just over a year ago. I didn't really understand why whey wanted me to replace exciting operable new parts but I trusted their judgement and agreed to the repairs. I was made to pay in full and only received an initial receipt. I received no statement of a repair order or parts to be replaced. I was made to pay in over $900, and left the computer and the power cord, again with no inventory receipt. A week later I was called and told it was ready to pick up. When I arrived, I was handed the computer as I can hear parts loss and rattling around inside. I again left the computer for further and inspection and repair. When I was called again for pickup, I was handed the computer and extra parts that were not installed. These were not parts that were broken or requested to repair. We had never even spoke of the parts there were not installed. After asking about the uninstalled parts, I was giving information that we needed an additional part to install the original part. Additionally, there was no power cord. When I asked about the power cord, I was told that I did not drop one with the computer. I did not receive an itemized statement from CPR to proof this. Upon Jogging the memory of the manager she finally remembered and went to the back to retrieve the power cord. At that point, I requested for my computer to be put back in original condition and full refund as it was blatantly obvious that the store manager was incompetent and unprofessional. I requested to be notified when it was ready and left the store. Days later I was called the come and pick up the computer. Upon arrival I was handed the computer with al of the parts loosely staked on top. When I asked about the refund I was told they were only offer store credit and they would not reinstalled the original parts back in the computer. I left the store without accepting the computer to pursue legal remedies as I had no other choice. PLEASE DO NOT USE THIS STORE.... YOU WILL REGRET IT...

Had a business laptop that wasn't charging. Wasn't sure if there was a computer problem or the…read morecharger. Also told them it's been years since it's had a tune up, check for virus, etc. $49.99 for them to look at it. One week later we called and were told they hadn't looked at it yet because the guy had been on vacation. Didn't bother to tell us that there would be a delay when it was dropped off. Called back later that day to say they had ordered a new charger for it. Would be 2-3 days. Four days later it still hadn't arrived. Also said laptop didn't need any work(but it does). TWELVE days after dropping it off they called to say it's ready. I go in and he just tries to hand me the charger. Where's the laptop? Oops, forgot they had it. Seriously?! Was a but cheaper than Best Buy to buy a charger but it would have been over in a few minutes. Absolutely the worst customer service and worst "repair" place in the area.

BEWARE! Took my iPhone 13 for screen repair. After two weeks promising , multiple delays on…read moreunreturned phone calls and texts, office be closed with notes on the door during scheduled hours saying closing early. I was able to get my phone back and take to another location. It was easily repaired in one day by Cellular Refresh. Matthew promises the world and unfortunately did not deliver. I've used this business on several other occasions in the past with great results but at this point I cannot recommend them at all.

Amazing service. My phone was actually incorrectly fixed prior by a kiosk in southpark mall…read more A friend recommended this place. He fixed the prior mistakes as well as the current ones. Couldn't be happier. Ty!