I would not recommend coming here at all. The service was quick but maybe too quick because the…read morescreen was already lifting the SAME night. On top of that, i bought a screen protector through them that they placed on my screen and my screen dropped and broke THROUGH the protector and they said this is not covered under any warranty since its not insurance so I will need to pay full price for another repair.

Quick repair same day. I was pleased with the service and store. I was greeted upon entry, quote of…read moreaccurate price, and delivered above expectations.

I received a very quick & affordable quote from the Cellular Doctor to repair the broken screen on…read moremy iPhone. I was happy to see that they were open on Saturday when other shops weren't, especially with an impending ice storm approaching. I really needed my phone repaired ASAP. Sure enough, I was greeted with excellent customer service from the moment I walked through the door. Freddie assisted me with my phone. He was very knowledgeable & said that he would be right back in about 5 minutes. I couldn't believe that in roughly about that time, I was paying for my repaired iPhone. Initially I couldn't remember my password to get back into my iCloud account. He offered options to help restore it. Thankfully, I remembered once I got home. I was able to use my phone again & charge it up just in case I lost power during the ice storm. I'm so grateful to Freddie for walking me through the process effortlessly. I'll be returning (hopefully no time soon) if I need help in the future. He saved me from having to purchase another phone, which I wasn't ready to do yet. I'll definitely recommend this location to others who have problems with their devices.

Knowledgeable & friendly service. He fixed my phone quickly and at a fair price. Highly recommendread more

terrible customer service..i called to inquire about pricing, and he got upset and hung up on me…read morebecause I asked how much to clean out my charger port and said "do it yourself"...I'm actually astonished and shocked I've been here multiple times without issue with perfect service & THE SAME SERVICE....idk whats changed but I, right now I donor recommend. save your patience.

Terrible customer service. Told me karma will handle me. After he traded me and older version of…read moretablet i came back to return it and he was all upset saying he got burnt.

Scammed me out of $150 for a broken phone and now they aren't returning calls. DON'T BUT FROM HERE!read more

From the owner: Our professionally trained experts provide fast mobile and affordable services. With friendly…read moreservice guaranteed results. 1000s of 5 Star Reviews

I recently had a family member take my iPhone 14 in for a broken screen & less than a week later I…read morewas already having issues. Had to take it somewhere else down the street and they told me screws and parts were MISSING! I had to PAY AGAIN just to fix what ReConnex messed up. Y'all better take your phone anywhere else but here!

From the time I walked in I immediately felt comfortable and Moose who assisted me was A1 in my…read morebook. He cared about my problem and made me assured that if my phone could be fixed, than he would fix it "AND HE DID" I was updated on everything from start to finish and can't say enough about how fantastic the service was. I phone had went black and I could get nothing, not even a charge. Before the day was over, my phone was WORKING AGAIN I spoke with Jessica on the phone who made me an appointment right away, I promise you will be totally satisfied with ReConnox on North Tryon in Charlotte If you need your device fixed or anything else, if maybe you're looking for a another phone but don't have crazy money to spend. If you want to deal with Real People who definitely care and will try their best to help you than CHECK THEM OUT "I DID AND WOULD GO BACK ANYTIME, THANKS SOOOO MUCH JESSICA AND THANK YOU MOOSE", your made me feel welcome, your fixed my phone when I thought it was pretty much done. I would definitely send anyone to your and definitely won't forget how your made my day, shit your made my whole damn year Vivian Thanks for making me feel like family and for making me a Believer. "" I'VE GOT MY PHONE BACK IN ONE DAY AND IT'S WORKING PERFECTLY

I was in the store for an hour and some change due to the amount of different items in store. I was…read morealso thinking about whether or not to buy a used phone while looking at other items as well. the main item I was set on was a MacBook charger and we found out it was the wrong one. After that I was interested in buying a pair of Beats Solo 4 headphones, I was told they were original so we go to checkout just for me to see Chinese lettering on the box. The explanation then turns into me being told the beats are bought from the wholesale but they are original. The price listed before a small discount was 125 which if they are actually legit is a great deal as Best Buy sells a brand new pair for 150. After realizing they aren't right, I decide I was going to buy a few colognes and a bracelet, as I was looking for a bracelet I get kicked out. I understand I was in there for a while, but I was not hostile, I was genuinely looking to buy a few things. And to kick me out when I say I am going to buy something is wrong. when you have hundreds of different items for sale, as a business you should understand if it takes a good while to decide on stuff. on top of that, so many of the items in store do not even have prices so of course you will feel bothered with price inquiries. I wouldn't recommend anyone go here.

From the owner: At Prime Outlet & Electronics, we work hard to offer quality services and electronics at affordable…read moreprices. We repair, sell, and buy cell phones, laptops, earbuds, smartwatches, game consoles, and more. Call us: 704-781-8774

Horrible customer service, will never do business there again nor will I reference any of my…read morefriends. I never experienced service like this in my life. The so called manager told me to eat a dick in front of my son, when I asked for explanation of the repairs that was not discussed before repairs were made. The manager wanted me to pay $35 for diagnosis and $55 for labor for repairs that were incomplete, they also want to charge me to pay another labor fee to bring the computer back to complete the repairs once they receive the part. After several choice words I left without paying a dime. I will never do business there again. And people wonder why we don't support black owned businesses! This business will only get 1 star for fixing a part of the issue for free!!!.

Dropped off my phone to be fixed at lunch. Came back after work 4 hours later and it had not been…read morefixed. I had drop it off the next day again at lunch, they had it done within an hour. I wish they could have gotten it done the first time. Quality of screen repair was good.