I left a message on here, and he responded very promptly. In his reply, he specifically highlighted…read morethe details of the case that could potentially work against you, thereby ensuring that you were mentally prepared to address these issues in advance. This stands in stark contrast to some of his peers, who often prioritize legal fees and billable hours above all else.

J. Richards is helpful, knowledgeable and generous. I recommend them highly for your legal needs.read more

Mr Vencill was very helpful in pointing me in the right directions regarding my contractor issue,…read moreanswering several important questions I had over the phone,and now learning, hopefully, that I may not need to hire a lawyer

Mr. Vencill called me back and provided valuable information while pointing me to where I could…read morefind someone with expertise on my matter. Thank you Sir!!!

GETTING A TRUST: Trust McKenna Koepke of Blackstock & Barsell as she is as sharp as a tack! What…read morea pleasant positive experience it was using McKenna to make my Trust. Hearing all the buzz on making sure you have a Trust in place; but also hearing of the nightmares with the court system when you DON'T have a Trust in place, I KNEW I needed one. So I searched and called McKenna Koepke of Blackstock & Barsell in Walnut Creek. This office has plenty of parking which was a plus for me. It is located very close to Whole Foods in Walnut Creek. I was greeted at the office door with a welcoming smile and immediately proceeded to meet McKenna in her office. She went through the Trust procedure precisely and in a way that I understood it; not confusing me with all the legal words/terms. She answered all my questions and gave me plenty of time to ask them all; and there were a lot. Indeed it was a very easy meeting full of education and knowledge. I knew right away that I wanted McKenna of Blackstock & Barsell to do my Trust. McKenna also promptly answered all my after-meeting telephone questions that had popped into my head later when I got home and the week after. I said yes to her doing my Trust and the ease it took to come to the final paperwork was astonishing. McKenna is friendly, extremely knowledgeable, tentative, expeditious and organized. AFTER TRUST FINALIZED AND FUTURE: McKenna is a hands-on person! Every time I call her with questions, she gets back to me promptly which is a rarity these days. For instance, I had a question about something I heard on the street about Power of Attorney and she quickly called me back and updated me. When I bought some property it was a quick call to her and it was taken care of. Hands-on McKenna has sent me educational emails of law changes which may affect my generation in case we need to change anything in our Trust. I can't begin to write how happy and secure I feel with McKenna Koepke of Blackstock & Barsell working on my behalf.

We worked with McKenna to help us with our estate planning, she was knowledgeable and pleasant to…read morework with. She also made the process super simple and straightforward. The turnaround time from our first meeting to when she was able to complete the documents was not long at all. We would definitely recommend her to others for the same services!

I received a falsehood ridden Cease and Desist letter from this firm that included threats of…read morefurther action. The letter ended with: "...please do not hesitate to contact me directly." Yet they refuse to take or return my calls, and multiple written communications sent to them have been ignored. I believe this review is compliant with the written Yelp Guidelines which state: "address the core of the consumer experience"

They helped me out on a legal matter with all the necessary documentation etc. Very professional…read moreand helpful.

Continuing from first review…read more.. Robert A. Miller made me subpoena a former roommate in order to get her to be a witness. This was unnecessary as her email to me was sufficient. Additionally, there are many instances where Robert A. Miller and David M. Sternberg revealed that they did not examine all of the evidence that I provided. Robert A. Miller kept stressing issues of my pet cat's bodily functions. There was not a single complaint (no email or text, but only something the landlord wanted to add to her retaliatory eviction) of cat urine smell from my two roommates and their partners. I stated that numerous friends of mine have visited and can be witnesses to support that cat urine smell was never an issue. Robert A. Miller responded that the plaintiff Juliet Welch would then call on the other four downstairs tenants as witnesses of cat urine smell. How can downstairs tenants witness what happens in my upstairs apartment when the units are separate and the downstairs tenants and upstairs tenants are not friends and therefore the downstairs tenants are never invited inside the upstairs unit. Moreover, the downstairs tenants have a senior dog and a new puppy, both of whom require puppy pads and potty training. The downstairs tenants also dogsit. There are multiple animals at the 61 Franciscan Way address. A week before my conference court date, Robert A. Miller and David M. Sternberg required an additional $18,000 in order to represent me, essentially abandoning me. At which point, I asked them to stop work. My new counsel reached a settlement of my staying until the end of December (as opposed to October) and $9000 in new money. The attorney fee agreement clearly states that the $5,000 (the one where I gave $10,000) would ensure the case goes to a jury trial. This is a breach of contract, fiduciary duty, and fraud. Neither Robert A. Miller nor David M. Sternberg went over the retainer fee agreement with me. As a matter of fact, David M. Sternberg did not even sign the retainer fee agreement until August 14th, 2019 after receiving the additional $5,000 (where I gave $10,000). I filed a Ca State Bar Mandatory fee dispute in Feb. 2022. Robert A. Miller answered to serve David M. Sternberg who did not agree to be served until November 2022. Robert A. Miller and David M. Sternberg ignored the CA State Bar Mandatory fee dispute so that the statute of limitations would expire. Robert A. Miller and David M. Sternberg responded after I filed small claims because the CA State Bar Dispute was not going anywhere. I called everyday and left messages and CA State Bar only responded once when I received a call back that they will not discipline attorneys for not answering. At the small claims court date, David M. Sternberg twisted the fee dispute to become legal malpractice to claim a one year statute of limitation. I never used the language of legal malpractice in any of my communication with Robert A. Miller and David M. Sternberg. Robert A. Miller and David M. Sternberg set themselves up nicely so that they can claim that any court proceeding waives my rights to pursue a fee dispute with Ca State Bar. Robert A. Miller and David M. Sternberg are unscrupulous lawyers who are greedy and take advantage of vulnerable clients.

I am having a difficult time getting my landlord to complete payment of relocation expenses as…read moreagreed upon. I reached out to the Law offices of Robert Miller to see what steps I could take and what to do next since my requests to the landlord are going unanswered. Mr. Miller called me back within 24hrs of me reaching out and was very thorough in explaining what steps I should take before reaching the point of needing to officially engage legal counsel. Legal fees can add up quickly and I appreciated him pointing me in the right direction during our phone consultation. I intend on following his guidance and because of his willingness to help without my retaining him, when the time comes to engage counsel with this matter, I will absolutely be using his services. Thank you Robert!

I think the bottom line is whether I would recommend or work with Shannon Jones again and the…read moresimple answer is NO. Here's what you should know: 1) Once you pay your retainer fee your concerns & questions are responded to as if it's a burden to respond and if Shannon does not find merit in your questions, she simply will not reply at all. 2) On top of her over $400 hourly rate she also charges you a 10% "service charge" of her hourly rate if she has to make a local call, send a fax, make a copy or send something in the mail. ($40 to send a fax? Copy a piece of paper?...... that's crazy) 3) Do NOT expect to feel a connection or feel she has your back. She is educated and published so I think if you are a large corporation that does not require very limited accountability or commutation then Shannon might be right for you. Otherwise, I think there are a lot of well-educated Real Estate Atty's that would be glad to respond to your questions/concerns and take a more personal interest in you case. On a slightly positive note, she did embarrass and run circles around the plaintiff (and his 3 Attorneys) although I suspect it was because of his incompetence and ego but never the less in the end I got the judgement I justly deserved.

If You think You had worst attorney in the world, You have not met Shannon Jones…read more Absolutely the bottom of the bottom. Total disrespect of the client. Fiduciary Duty does not exist in their vocabulary. One thing her office is good at, charging a lots of money for minuscule things. Unless You want to part with Your money quick. Very ineffective group of lawyers in this office. Stay away unless You like to be ripped off, big time.

When we faced several stressful real estate matters, Kent delivered exactly the support we needed…read more He is an exceptionally attentive listener who takes the time to truly understand his clients' unique concerns. His high level of organization and sharp ability to prioritize key issues provided invaluable legal guidance, ensuring we felt confident at every step. If you are looking for an attorney who gets outstanding results and genuinely cares about your outcome, look no further than Kent. LM

Incredibly grateful to Kent for his fast, professional, and effective help. He stepped in when a…read moretenant refused to pay or move out, handled the situation seamlessly, and brought the matter to a quick resolution. A fantastic attorney.

Mr Volkov was very helpful, went through the contract in question and gave me some answers I could…read moreunderstand

I reached out to Alex for legal advice regarding a tenant who had failed to pay rent, and I'm…read moreextremely grateful for his guidance throughout the process. Alex is an experienced landlord attorney who provided sound, strategic advice that helped us navigate a very sensitive situation successfully. Thanks to Alex's expertise, we were able to work collaboratively with the tenant and help them transition to a different apartment without needing to move forward with court proceedings or mediation. His deep understanding of landlord-tenant matters, especially within San Francisco's highly complex and challenging rental market, was incredibly valuable. Alex is thoughtful, pragmatic, and clearly very experienced working with landlords on difficult cases. I highly recommend Alex to anyone seeking knowledgeable and effective legal representation for landlord-tenant matters.

Great service. Completed our trust. EXCEPT: Now 4 years…read morelater, I have a question and he does not return any calls or emails. Daniel Duree are you still around?

Working with Daniel for legal matters is such a breeze! Not all attorneys create such impressive…read moreand well-organized estate plans. He is professional and courteous, and makes sure all documents are completely explained and understood before they are signed. He is always punctual and respects that my time is also valuable, which I love! He is awesome and I recommend him for handling both legal matters, and also his real estate experience.

Josh helped us create a will before traveling! It was our first experience and went really…read moresmoothly. I highly recommend.

Joshua Gotto requested and accepted $1,500 as a retainer to assist me in creating a living trust…read more He asked that I fill out an online questionnaire that I partially completed. When I asked him for help to complete the questionnaire, he told me it was not necessary. This was in May of 2025. He never called me again. I and two friends have tried to contact him several times by phone and email unsuccessfully, and after three months he has not responded to any of us. I have filed complaints with the Better Business Bureau, the California Bar Association, and the Contra Costa County Bar Association.