Could not ask for better service or better results from a body shop! They worked well with my…read moreinsurance. They do not charge for estimates. They accept credit cards for payment of deductibles. They absolutely made my car look as good as new (well, the damaged part anyway.) They are friendly, they met the timeline for completion they communicated, and they have a beautiful dog in the office. I highly recommend this business.

I took my SUV to Roy's to repair damage to the front and side of my vehicle. They told me it would…read morebe 9 days and it was 8.5 days. The work was excellent. Customer service and communication was smooth. Newly repaired and painted areas looked flawless. I hope to never need them again...but if I did, I would gladly return to Roy's.

This place is truly amazing. Derrick did a wonderful job keeping me informed throughout the repair…read moreprocess. My ram looks back to brand new. Thank you team caliber for making me whole again.

I'd like to give a shout out to Nick service advisor on Hull street location. He assisted me with…read morea recurring problem with my car. His remedy was very creative and now my car will pass inspection! Truly grateful for his time today with a resolution. Highly recommend consulting with him on car repairs.

We visited English Body Works later in the day and even though it said appointments needed for…read moreestimates, we walked in anyway and were welcomed by the owner and his daughter. We explained that a 3'x4' piece of plywood flew out of the back of a hauling truck on the Chesapeake Expressway and hit our front windshield on the passenger side and then flipped and sheared off our passenger side mirror. Even though we hadn't asked for a formal estimate, they went outside and took a look at our car and then started making calls to see if they could locate the parts. They went out of their way to help us. So, they replaced the windshield and the side mirror and they both look/work great. We couldn't be happier with the quality of service that we received. They went above and beyond for us. Thanks so much!

I needed a bumper repaired. I was able to get an appointment for a quote the very next day and the…read morerepair appointment the day after that. The work was done in under an hour while I waited. This is a family owned business. The price of the repair was very reasonable and the people were great to work with.

Thank you to Tony & Manager Billy & Allie (Front Desk). Everyone is doing their best!…read moreAppreciate it Billy (Manager) for working with our budget to further reduce the estimate by over 50%. Wow! Will definitely recommend L&M Auto Body shop in Midlothian, VA to others.

I had a fender bender (not my fault) in my immaculate, 2015, 80k miles, mechanically sound Nissan…read moreRogue. My insurance company pre-estimated the job at $5k. Taking their time to do an estimate about a week with the car "A" Auto Body finally completed their estimate. THEY TOTALED THE CAR. Since the car only had a "repairable bump" on it and ran perfectly. Simply put my common sense radar went off and I told them I wanted the car. THEN I received a $2,300.00 approx. bill for my car being parked in their lot while they did the estimate and heard from the insurance company. In the mean time no one in the shop called to tell me I could pick the car up. This is a fee I was unaware and never told by the front desk when checking in ($150.00 per day.) The fee was an additional charge over and above any work on the car included other "charges" for the estimate itself. Their response when I voiced concern about the parking fees was, "The insurance company will pay." My review to other customers: Caveat Emptor - "buyer beware." Do your homework and don't leave the car.

They are by far the worst body shop I've done business with they did a horrible job on the clean…read moreup, they didn't retint my windows. They also damaged my car key I told them about it and they told me that I turned it in like that which I know I didn't. They told me they wouldn't refund me or repair my key. They didn't care horrible customer service. I had to get my car detailed somewhere else because they left glass in my passenger seat and in my daughters car seat. My door panels inside my car look like crap like. I don't no recommend at all.

Was quoted and paid for a complete paint job of my entire truck. That apparently did not include…read morethe bed of my truck. Also sincerely appreciated the trash left in the cab. The smell of the mango V8 energy drink was an added bonus to my disappointment.

They fixed some dents in my Tesla and painted for around 20% of the estimate from the local…read moreRichmond Tesla authorized body shop. They did great work for a much more reasonable cost.

Great work ! I was devastated when I recked my car. Mr.Pete was so nice and kept me updated the…read moreentire time

Best Body shop I have ever used! They inspected my car and…read moreprovided a cost assesment the same day. The estimated time they gave was about 3 weeks for repair, they actually finished 3 days early. The car looked and ran great. Both the receptionist and the repair man were both professional and personable. I hope to never have to need body work again, but if I do, this is now my goto place. I highly recommend. Awesome job DRP!

Very bad communication. Had ny vehicle for a month. Caused more damage to my vehicle that had to…read morebe fixed as well. High labor costs as well. I will NEVER return to this establishment.