I randomly strolled in here looking for something and was warmly greeted by Jessica. I was…read moreimpressed by how much the shop had to offer- but Jessica's genuine warmth and customer service skills were great! Sometimes you go into these types of establishments and you're not sure how the interactions will go- but Jessica made me feel welcomed the second I walked in. Super cool girl!!

Jessika was so so amazing, informative, and kind. This is are go-to shop, and it never disappoints…read more Good selection and service. Thank you Jessika for all your help (and ur vibes)!

This was my go-to vape shop, despite their high pricing. Twice, I've waited in the parking lot,…read morewell past 9AM, waiting for them to open. It's now been 15 minutes and still, no one has come to open the shop. Complete waste of time for overpriced products I can get elsewhere.

$4.00 for a 2 pack of dried out loose leaf's is insane. Charging me two dollars for each paper that…read moreI have to revive with water definitely not coming here again. Mr.tobacco will always be my go to I just wasn't in the area ‍

Just bought a new piece from this shop and it's been shooting just a bunch of tar up to my face…read moreeven with the perks! Gross tbh I went back to ask for an exchange or refund or atleast find the problem because none of my perks on it worked and you just get a mouth full of tar every time! I spoke to Danny working there to help me out since I purchased from him. He called his boss and they straight up didn't agree with what I was saying and didn't even offer an exchange or refund. I repeatedly mentioned the piece is broken... like how do none of the perks not filter and I keep getting a mouth full of tar it's disgusting and not working properly? They didn't do anything to help or change and barely offered 15% on a new purchase. Dude I'm not buying from your shop ever again for selling me a broken product and not even bothering to hear me out. I just left the piece there and said keep it doesn't work so watch out they will most likely resell my piece I brought back and someone else will have the same problem. Sorry dude the shop is scamming.

overpriced vapes and limited products. we went to every smoke shop in the area and the best prices…read moreand most products are at exotic smoke shop on clairemont mesa blvd now.

Came here by recommendation. You can see the storefront off convoy, shares the same parking lot…read morewith a bunch of other businesses. So parking was busy. There is a paid parking 2 story structure behind one of the buildings, if you follow the flow of the parking lot, you'll see it. I opted for street parking and had to walk a couple blocks. It's a family owned business, the guy I spoke too was nice and friendly. I came in for the disposable vapes. He seemed knowledgeable and was able to give me recommendations. My friends told me if I purchased multiples- there's a discount. So I took all their orders to create a big order. Here's the flavors we all got: Taurus Galaxy brain Aries Asteroid belt Moon go Pink matter Saturn rings Mars volcano And tropic nebula I've attached the photos of the descriptions. The ones that say "ice" are equivalent to being menthol was my understanding. And I think the guy said he forgot to add "ice" to the Aries description. They're all 5% nicotine. I didn't see the actually word description of the flavors on the box but it does have a photo of the fruits. Also the vapes are different colors. They accept Venmo and it's final sale but if there's an issue, just let them know and I think it's case by case scenario how they remedy situation.

I used to be a big fan of The Switch Vape Shop down the street so when they closed down I was going…read moreto all sorts of different places and made an effort to avoid this place because Orbit originally used to be a wack vape shop with a creepy predator of an owner, so when I heard that there was a new owner and revamped shop I was in! It's been about 2 years since they took over shop during the lockdown and it is now my one and only vape shop that I go to!! The new store is a combination of vape mods, juices, glass pieces, PLANTS!! , super interesting imported Asian snacks, drinks (I always buy a Yerba Mate when I swing by!), and of course their best seller, their original line of orbit disposable vapes! The workers are so sweet, super friendly, and never hesitate to explain a flavor or just have a quick chat! :) I used to be a cig smoker, to juul-er, to puff bars, and now only smoke orbit brand vapes. There are a lot of different and new disposable vapes out on the market right now that look beautiful and have crazy flavors but none of them have the same consistency, taste, and as well as sleek and compactness of orbit vapes. One thing that I absolutely love is that all their Orbit brand vapes are all Star Wars, Planet, and Zodiac themed! It's so clever and especially with the zodiac themed vapes makes for great convos with people! My favorite flavors are: Taurus (Strawberry/Aloe/Grape) Pink Matter (Strawberry/Banana/Watermelon) Tatooine Desert Fruit (Melon Lychee Ice) And lastly Hidden Dagobah (Two flavors in 1! Half Guava and Peach ice and the other half Ube/Taro milk PLEASE!! Make the Taro/Ube milk flavor as a stand alone I'll buy it all lol) Lastly, they are a local Chamorro / Filipino family owned store with a coffee shop, plant shop, and work with others in the community and it makes my heart warm to know that my money is being put to the people working directly rather than a chain vape shop.

A colleague mentioned it to me. So i decided to try it out, and i enjoyed it. I've had a few…read moreflavors so far, but my favorite is a Mango. I'll definitely be trying their new flavors. Another thing is It is true to lableling. It tastes like says and lasts as along as it says. Definitely recommend it.

From the owner: Bearcloudz Vape Shop – Cedar City, UT…read more About Us: Welcome to Bearcloudz Vape Shop, your go-to destination for premium vapes! Based in Cedar City, Utah, we’re proud to serve customers across all 50 states, including California, Las Vegas, Texas, Miami, Chicago, Virginia, and more! What We Offer: • Vapes: Explore our extensive collection of disposable and rechargeable vapes. • Nationwide Service: We offer pickup, delivery, and shipping to your doorstep, no matter where you are. • 24/7 Availability: We’re open around the clock, ready to serve you anytime. Why Choose Us? At Bearcloudz, we combine top-tier products with a laid-back, urban vibe. Our mission is to make sure you get the best vaping experience, wherever you are. Visit Us: While our main hub is in Cedar City, we’re here for you, coast to coast. Check out our online store or reach out for delivery options!

Finding this location last minute with a huge variety of products and options ON CHRISTMAS EVE, 5…read morestaaaars for sureeee thank you Marvin!!

Disappointed with my experience here. The staff was unhelpful and seemed disinterested in answering…read morebasic questions about their products. Prices were noticeably higher than other shops in the area, and the glass items I looked at looked cheap and overpriced. Won't be coming back!!!

This has been my number #1 vape shop for almost 3 years referred alot of people to this place…read more The other workers are friendly & helpful. Today came in to grab a flavored elf bar and as soon as I hit it I noticed something was off didn't hit right. (I know this because all I smoke is elfbars. Anyways The owner or manager was very rude and just didn't seem to care about my complaint for a replacement. I done spent plenty money at this shop & won't spend a dollar more. Me and my people will go somewhere else. This place SUCKS AND WHOVER THE GUY was needs to take tips from his employee ON CUSTOMER SERVICE AND HOW TO TREAT LOYAL CUSTOMERS. Now the vape won't charge.

Tall creepy girl at the register was rude... they don't have any vapes either so don't waste your…read moretime

Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

This place has gotten blatantly greedy. I spoke with the…read moremanager, who casually admitted they eliminated the friends-and-family discount without bothering to inform customers. Instead of taking responsibility, he blamed his own employees for "abusing" it--an excuse that says more about management than anything else. Prices here were already higher than competitors, and now they've stripped away the few perks that made it tolerable. What's worse is the manager's complete lack of concern--no effort to make it right, no acknowledgment of how poorly this was handled. That was enough for me. I won't be back, and I'll be making sure others know exactly how this place treats its customers.

2nd visit to this one & each experience was a pleasant one. This time Jermaine assisted & he was…read morevery knowledgeable & educated as I expect a bud tender to be. Awesome hire for sure . We appreciate your assistance & knowledge Jermaine. Sunday deals 25% off the items in the fridge, which is exactly what I like to hear because that St Ides tea drinks are perfect.

This place has been my wife and I's go-to smoke shop for a few years now. Excellent and varied…read moreselection of glassware (including some truly unique pieces). Staff is always super friendly and accommodating; really appreciate that they treat everyone well, even if they're clearly a novice. Special shoutout to Brett for helping my wife and I with an issue we were having with a piece. He is always extremely helpful and gives impeccable customer service. Would like to give props to Jay as well for being so knowledgeable about glassware and helping us pick out the perfect bowl piece.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.