I can't believe I haven't written a review for this place yet!! I'm a huuuuuge fan of this place! The selection is so humongous it really lives up to the name universe lol. They have THE BEST deals on puffs in town! I also love the juice Cola Man and I couldn't buy it anywhere else except for 1 store all the way in Miramar! I used to be a big fan of The Switch until they closed but this place is honestly even bigger and better than them and I've been going to the switch for years!! The workers are super chill and knowledgeable about everything in the store! read more

I randomly strolled in here looking for something and was warmly greeted by Jessica. I was impressed by how much the shop had to offer- but Jessica's genuine warmth and customer service skills were great! Sometimes you go into these types of establishments and you're not sure how the interactions will go- but Jessica made me feel welcomed the second I walked in. Super cool girl!! read more

Jessika was so so amazing, informative, and kind. This is are go-to shop, and it never disappoints. Good selection and service. Thank you Jessika for all your help (and ur vibes)! read more

I bought a Ti7000 puff from the store , it puffs but will not charge after the battery went out while I only used 1/4 of the juice in the vape . I went back to the store . The staff were nice , but they can not do any exchange for faulty products , even they know the product is faulty and apologized . The staff were very nice that I don't want to have any argument with her . Then I figure out it's the business problem . I asked if they have any relationship with the supplier . The answer was no . They just bought it and flip it to the customer . At this point I totally understand whoever owns the shop is all care about money but doesn't want to take care of anything after sale . While I am trying to trouble shoot the issue , by searching for the product online . I noticed the same product they sold for $45 is $17 online . I am not upset with how much they sell it at the store , I get the convenience . But I get a bit upset how they treat the customer differently after the sale and profit . Long story short . They will be very nice to you when they trying to take your money , like you are one of the homeboys , but they will tell you to F off it's all on you in the same why . Stay the "hustle" my friend . please back the product you sell like a modern business . read more

Vape Smoke Universe Mega Store - Faulty product they sold . - Vape Shops Near Me - San Diego, California

ZERO STARS DO NOT BUY FROM THIS PLACE! Bought some coils and attempted to verify them while standing at the register. Came back as fake and didn't even open them. Management would not refund for "Clone/Fake" items even with the package not being opened. Worker was scared of being fired so wouldn't refund item. DO NOT BUY FROM THIS PLACE! Here are three pictures of real items that can be verified and the item I could not refund before walking out of the store! Bad business to not even refund something that's not opened or even left the store. read more

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Giselle, the owner is a superwoman with all her stores doing it all by herself. Well, with her staff, of course, who are mostly all super cool and knowledgeable. They have so many options and cool things you wouldn't see anywhere else as well as a pretty good membership program and they'll always give you a deal if you are a loyal customer. Brett at the Kearney Mesa store on Mercury is my guy. But everyone is super. Prices are pretty good. Just depends on what you're after. read more

Brett warmly greeted us when we walked in and kindly helped us choose between the items we were debating on getting. I love coming to this shop not only because it's near my house but every worker here is so chill and welcoming! read more

Good service and selection here. Discounts for multiples and cash sales. Staff always friendly and helpful.

My fav shop in town hands down!! They always have a huge selection to chose from...from glass to vapes and juices and everything in between. Devan went out of his way to help make sure I found the perfect matching pink setup I even snagged 2 Rick rigs I almost don't want to leave a review in case everyone snags up my wish list but I know they always have a fresh selection of new pieces to select from read more

Vape Smoke Universe Mega Store - Vape Shops Near Me - San Diego, California

Always great service! Always super friendly. I come here all of the time. Huge variety

If you know what you need, then this place is okay... if you don't, then good luck. Was looking for a pod mod here, was interested in trying something new after my Smok Orion finally broke after 3ish years. The girl there recommended the Smok Ursa nano, however I went back a few days later and they had zero pods AND the airflow cover literally fell off (you cant replace this) Great... checked out the other location by Kung Fu Tea and no luck there either. The guy I talked to at the Convoy location even said that the Kearny Mesa location was horrible (yikes!!). Great selection but again, good luck going off the recommendations of the staff. Its always hit or miss and seriously overpriced. $30+ for a disposable is insane. read more

brenda was so helpful! i went in a lil late night so no one was really in there but i was so impressed by the selection, there was so much stuff to choose from and check out! but once i was ready brenda really took the time to help me pick out a nice bong piece and added bowl for my girls first bong :) so kind and so chill, and my girl loved it im so glad i went in on a whim, ill definitely be coming back :) read more

Vape Smoke Universe Mega Store - it glows in the dark too :,) so rad and the added bowl piece was perfect - Vape Shops Near Me - San Diego, California

Best place for any vape/smoke needs! Found this place back in 2021, still come here for anything I need.

My go to for vaping merchandise and juice. Very friendly and outgoing staff. They have a wide selection of flavors and nicotine levels. Stop by and see Christine for your vaping needs. Good prices to boot. read more

This is like the Mecca of vape shops. So many vapes brands. Juices. Parts. The guy who was there was also super friendly and helped us get a new vape. Check and smell some juices and loaded us up with coils. Great. read more

Dariush was extremely patient and super flexible. Great experience! Went above and beyond to help.

This is the second location of vape smoke universe that I go to! It's huge! I was eating at tajima next door and all of a sudden I saw that my local vape shop is now in Kearny Mesa as well. I walked in and was impressed as I usually am with their Miramar location. They are super cool and they have everything you need from the smoking and vaping world. They are really good with new vapors and new smokers and also very knowledgeable with the pros! read more

Vape Smoke Universe Mega Store - Vape Shops Near Me - San Diego, California

Really nice staff and amazing choices. Highly recommend . Will come back fer sure !!!!!

Thanks Lori for helped me Amazing, you were in a mission to help me finding the perfect bong Thank you so much read more

Do not go here!! My bf has bought multiple vapes from this shop and every other time the vape sticks have stopped working on us after a day or two. The lasted was ArtX he bought 2 and one didn't work he went back after they have mentioned for us to go back in with them since we would have issues with every other purchase and mentioned this multiple times before. They said they couldn't do anything about it. They definitely lost him as a customer and hate to even say it but he use to go to them once every other month for his vapes. read more

Vape Smoke Universe Mega Store - Still full and broken! - Vape Shops Near Me - San Diego, California

Adam was so helpful and fixed my problem I had. Great customer service! I had no problems and will be coming here over and over again.

Jose was amazing! He was so patient and understanding and he was able to manage my entire group as well as a store filled with people. He was really informative. A true 11/10 guy! read more

By far my favorite smoke shop in SD! Special shout out to Kat. She's always super helpful and makes it appoint to remember what I like shopping for! read more

Love this place. The workers are always friendly and don't pressure me to buy certain products. I always go here for my disposable vapes and they let you try it to make sure it works before you leave the shop. This is my go to place! read more

Vape Smoke Universe Mega Store - Vape Shops Near Me - San Diego, California

Really great welcoming experience! (Super clean) Ariana was very helpful, we left with everything we had hoped for! read more

Really super friendly staff. Cool location. Lots of stuff. Would def go back. No wait

Love this shop! Have been going here for 5 year and everyone is very helpful and friendly! Best vape shop in SD!

I never had a chance to ever put a review about this vape shop, but I enjoy purchasing disposables here. Employees are super sweet and willing to suggest what's the best flavors. They have many options to choose from, and when unsure, employees are always so helpful to help you decide. I always leave satisfied every time I make a purchase here. However, I am just a bit disappointed they will have to eventually stop selling due to the recent law change in selling e-cigarettes. I hope they figure out a way to keep the business going. read more

Thank you again Alex for the best juice recommendation and the best customer service.

Awesome service huge selection! Definitely will be back! Employees are great! Tried other places but this is now the go to!

Went in after work and got amazing help from Devan! Dude went above and beyond in helping me. Good customer service is getting harder to find nowadays but Devan has it in spades. Loyal customer gained. Thanks Devan! read more

Smalls was very helpful. She tended to every customer and provided great customer service. The shop was clean. The shop also has a wide selection of items that she was able to provide great information. Would come back here every time. read more

Don't go to this place it's a rip off, their point system is bullshit. You spend $32 on an elf bar when everywhere else is $25.

The best vape shop so far. Ryan has great customer service. I've been in the restaurant industry for 17+years, I can tell you Ryan and anyone else who works here has been great. read more

Amazing selection and best prices on E vape juice in the area. Employees are all very helpful and keep the variety of products current and expansive. read more

Very friendly staff and amazing selection of vapes! Definitely a must visit! They have a really cool room where they keep their disposables and juices! read more

Kidd was extremely helpful! He picked out the perfect bong for me. Really great customer service! Affordable prices at this place.

Customer service was amazing, they were very knowledgeable with all their products and made great recommendations!

I went in yesterday to get some coils for my Vape's, and was looking for a new Vape also. Anthony was such an amazing help, he totally found the perfect one for me, and I love it, and it's working out great. He was super helpful with everything, and I really appreciate him, and I will definitely be going back because all the people there are freaking awesome thank you read more

This has become my go to spot for all my vape needs. The staff is super knowledgeable, friendly, and always helpful when I'm super indecisive on what I want to buy. Shoutout to Michael for always delivering 10/10 customer service! read more