My experience was similar to Jim's review. Our mother moved in with us and we were trying to figure…read moreout her schedule and let Jackie - the owner - know we would need to adjust her schedule as we got things sorted out. She said that was not a problem and promised us that she was just a phone call away. We left that meeting very hopeful. We rarely could get her on the phone after that day and her scheduling team had a big issue following through with requests for a schedule change. I even emailed them a proposed schedule using the email on their website. They never got it and didn't know where my email went; they assumed it went directly to Jackie but weren't sure... When I did finally get ahold of Jackie (calling the number on the invoice) she promised us twice she'd get a schedule to us by the end of the day. She didn't. Nearly a week passed with us asking her a second time to provide an update -- again she promised she'd get back to us by EOD. She never did and never even contacted us to say she needed more time. It was just *silence.* When we let them know we were terminating our service, Jackie was defensive and confused. It was a truly wild experience. I'm giving them two stars because the person they did set us up with for a few days each week was good. She just didn't have bandwidth -- and I don't think Pink Angels is staffed to be anywhere as flexible or accommodating as they promised.

If only it were possible to give lower than a one-star review. I don't know where to start; the…read moreservice was deplorably bad. My first clue should have been when the company owner, Jackie, showed up at our house driving a Maserati. At our first meeting, I was promised the moon and the stars; I was told the schedule is as flexible as I needed it; if I needed anything, Jackie is only a phone call or text away 24/7. After that meeting, I was never able to speak with Jackie again. Instead, she has a staff of family members who incompetently complete all of her work. When I would ask to talk with Jackie, I'd get the excuse that she was too busy or in a meeting. When returning my calls, they would consistently call my mom direct, which did nothing but confuse her; when I expressed my dissatisfaction with the service I was receiving, they canceled on me altogether with no notice at 4p on a Friday. I was left caring for my terminal mother until I could find another care provider. Palos Hospital's hospice service recommended Pink Angels, and I accepted their recommendation without question; well, lesson learned. I've reached out to the hospital to let them know about our experience and ensure they never recommend them again. We went with a company called Home Instead, and they were the most caring and compassionate people I've ever encountered. I wish I had gone with them in the first place.

Called many agencies to find care for my father. After speaking to Brad, I knew I found the right…read morefit! They took care of everything, and kept in constant communication with me if there were any issues. Highly recommend them!

I am writing to thank Agnes Scurek, caregiver employed through Home Instead in Palos Heights, Il.,…read morefor her superior services in every realm from caring for my husband with early onset dementia to her delicious cooking, to her immaculate cleaning. We consider ourselves blessed and grateful to be in her caring hands. Five plus stars!!!!!

We hired this agency to take care of my mom. She has altzheimers. We hired a few caregivers and…read morethey were not competent at there jobs whatsoever. My mom was scheduled overnite care for the weekend and no one ever showed up. My mom texted me they left her all alone. I had to drive an hour to her house. Very unprofessional and a dangerous situation for my mom. One caregiver even told my sister they pay her under the table because she don't want to give them her social security number. What crap is that. Stay far away. Unreliable and puts your loved ones in a dangerous position.

Two weeks post-op and was supposed to have a home aid after surgery. So far not a single one has…read moreshown up.... after 2 weeks. Very unreliable service.

I'm so happy to have this office so close to home! I made an appointment with a dermatologist here…read moreto look at a suspicious mole. The mole turned out to be nothing. Dr. Robinson and the rest of the staff were organized, on time and professional. The whole thing was super easy and painless. I have an upcoming appointment with a new primary care physician here and I'm looking forward to seeing someone close to home than my old doctor in Chicago.

Waited an hour and a half for an appointment. I ended up just leaving. Avoid this place at all…read morecosts! Extremely unprofessional

My father just came home from Warren Barr yesterday and he received the best care. Everyone from…read morethe minute we stepped in there was extremely helpful and dedicated. All of the nurses and cna's on the first floor were absolutely amazing. The wound care nurses were extremely gentle with showing my mother and myself how to help care at home. We can't thank everyone enough for the care my father received.

My Father was sent here for rehabilitation now he has dementia. He was sent here to get a little…read morestronger. He was to do rehab everyday however, it was not done. They told us my dad had behavioral problems on one occasion, we found out later that was all a lie. One good thing is he had no fall while at the facility. Everytime we came my father was soiled a few times we ourselves showed him changed linen and cleaned room. He wasn't giving water when we wasn't there, we know this because day of discharge he was hospitalized for dehydration he had a seizure which the dehydration triggered this. If you send your loved one make sure you to make your presents known and stay on top of the staff. Off the experience I would not let my loved one go here again.

The workers are very nice and understanding and patient, they help me a huge amount with rehabbing…read moremy knees and I wouldn't have been able to do it without them. They do things that i never thought would affect that area but it has made it significantly better and I couldn't be happier.

I started therapy in November for a knee replacement. Brittney was my therapist and did a…read morephenomenal job. I progressed so much throughout my therapy. I would highly recommend coming here. Bella and Patrick were my aides. They also did a top notch job. I live in Orland Park so this facility was very convenient.

My experience with Premier has been nothing short of perfect, from my very first visit. I am…read morecurrently in physical therapy for a back & neck injury sustained from a rear-end collision. From Dr. Ahmed, to the receptionist/assistant/etc., Sondas, to the physical therapist, Cody, I am completely satisfied with every visit. The office culture is relaxed and friendly, which contributes significantly to visits that leave you looking forward to the next. Although I am optimistically looking forward to a full recovery and no further P.T., I would not only return with zero hesitation, should the need present itself, but I will also recommend them to anyone I meet that could benefit from their services.

Very nice people, very nice facility. I would return to this location if I needed physical therapy…read moreagain.