Review is for carpet cleaning.... 1. Arrived on time…read more2. Took care not to damage the corners on the walls 3. Did a great job 4. Reasonable rates Will definitely hire again

Wilson cleaned my carpets recently. It was done very well. I was surprised at how quickly the…read morecarpets dried. I would recommend their service and will usr them again when needed.

Prompt, reliable, efficient, effective, friendly service!read more

Really great customer service. We initially had a little problem with the way the carpet was…read morecleaned, but the owner was great about it and came back, addresses all our concerns and fixed the issues completely. Extremely impressed with the customer service and the dedication towards customer satisfaction. We will definitely be recommending them and using them in the future.

Bob is a true professional. He spent roughly 6 hours at my newly purchased beach home cleaning,…read moresanitizing, and disinfecting upholstery, carpet, and tile. The floors looked new when he was complete. His attention to detail is second to none. Looking forward to utilizing Bob's services in the future! Highly recommended!

Bob was absolutely amazing! I called him on a Sunday morning at 8:30 am after a Saturday night…read moremishap with red wine on a brand-new wall-to-wall white carpet. I left a message and he returned my call within 10 minutes. He agreed to come out, take a look at the stain, and try to get it out. He arrived exactly when he said he would, discussed with me his plan to remove the stain, and got to work. In about 20 minutes, you could not even tell that anything had happened the night before! The stain was completely gone, the carpet looked as good, if not better, than it did before, and he charged us a reasonable price. We knew the stain needed to be addressed as soon as possible, and Bob came through in our time of need! Thank you, Bob, for your hard work and flexibility! I highly recommend him to everyone. If you need a good carpet cleaner in the shore area, Bob is your man.

Excellent Cleaning, but Serious Administrative Failures by Ownership…read more While the cleaning team at Always Immaculate provides high-quality service, the administrative side of the business--specifically the billing and communication managed by the owner, Sally--is a major source of frustration. There is a documented disconnect between the work performed on-site and the invoices generated by Sally's office. The Billing Discrepancy: We understand that it's difficult to charge down to the minute, so we were Ok with the rounding to the nearest 10 minutes just for simplicity. While we never reported any incidental overcharges and payments, we received balance due invoices after the fact for the same incidental amounts. On January 6th, I was invoiced for four cleaners. However, both the on-site receipts and Ring Doorbell footage confirm that only three cleaners actually arrived. Despite the reduced labor, Sally sent an invoice claiming a balance of $28.27 was still owed (and another invoice for a previous service for $3.23). After conducting a thorough audit of the actual labor provided on Jan 6th (3 people for 1:20 hours each = 4 man-hours at $39.00/hour), the math shows that no balance was owed. In fact, due to the missing cleaner, I had already overpaid by $54.90 (the equivalent of 1 cleaner for 1:20 hours) Lack of Accountability from Ownership: The most disappointing part of this experience has been the total lack of professional communication from Sally. Multiple attempts to resolve this obvious mathematical error have been completely ignored. It is unacceptable for an owner to be so quick to request more money while remaining silent when presented with evidence of a significant overcharge. Bottom Line: While the cleaners themselves do a great job, I would strongly recommend NOT giving this company your business. But for anyone that does decide to go with an "Always Immaculate" or is already a customer, make sure to meticulously track arrival and departure times. Verify and calculate every invoice for actual hours and calculation against your own records. While everyone can make an error on occasion, once you approach Sally with a billing error not in her favor, her customer service is completely unreliable and unresponsive. Which even more so supports the conclusion that she is dishonest and may be purposely overcharging in small increments

I've had Always Immaculate for 7 years. They've done everything from cleaning my house to windows…read more(and my windows are huge) to my tile floors. They have never disappointed me. If you are looking for reliable & trustworthy cleaning company you can't get anyone better than Always Immaculate.

These guys were great! Came within two days of needing the carpets cleaned (unlike other companies…read morewho were at least a week out), plus they were double-under the price of the competition! We got three rooms plus a hallway and staircase cleaned for ~$140, unlike Stanley Steamer and ServePro who were double the price. Very quick, moved all the furniture and even put wood furniture on styrofoam so the stain wouldn't bleed into the carpet...attention to detail!!! Would recommend and use them again!

Great job! From communication, arriving on time, to friendliness and professionalism. They did a…read moregreat job cleaning our hallway stairs, foyer, bathroom and kitchen tile floors. The floors look brand new. I will definitely use this company again and highly recommend them.

This is the second time I've used Stanley Steemer for carpet cleaning in our house. And, just as…read morethey did the first time everything was done efficiently and professionally. Evard and his partner Z were very knowledgeable worked together as a team to insure our carpet was done just right and to our satisfaction. I've used a few other chemical dry cleaning companies over the years with poor results. Stanley get the job done with nice results. We will use them again in the future.