Grant was fantastic. Very personable and friendly. Even explained what he was going to do. I just…read moreneed a routine septic pump. Customer service from the time I made the appointment to making the payment was wonderful.

I called for an appointment. The lady said tomorrow afternoon. I said, great. The driver, Steve,…read morecalled me 15 minutes to advise me he was leaving a job and would be here in 15-20 minutes. He was on time. Found the tank, lifted the lid and pumped all the sewage. He was in and out in about 30 minutes. He replaced all the sand and the grass on top. You would not know he was even here. Great service.

I love Lapin Services they've always been quick to handle a problem if it needed quick attention, I…read morerecently had to put in a transfer tank and a pump and they were on that project quickly because it caused a set of bathrooms to be out of commission until the problem was solved. I have used them for years and will continue to use them because of their quality of service and their experience.

I have used Lapin now for several years; recently they installed a new drain field in my yard. The…read moreprice was about average, the service was excellent. They are my go-to septic service.

What can i say... they cleaned the crap out of my tank! They left that crap clean! before they came…read moreit was literally full of crap, and they took all that crap with them for $120 bucks!

This company never responded to my three calls when I left a voice message and spoke to office…read morepersonnel. Tri County came to both houses and said they need a soil evaluation before they can replace the drain fields. I used their contact for the evaluation. John was a nice guy, easy to deal with. His fee was $500. John said he would submit his evaluation to Tri County and they would contact me. I did not hear from Tri County so I called them three times. Left a voice message and spoke to office personnel. Tri County has never returned my calls. I paid John the $500 I owed him and contracted with another septic company to replace both drain fields. DO NOT USE TRI COUNTY SEPTIC!!

I am extremely impressed with the professionalism, quality and above all else the honesty of this…read morecompany. They did an outstanding job, advised other details that needed to be attended too, and did not attempt a lot of upselling. World Class Service for your septic needs.

We have had several occasions where we needed their services and every time that have been prompt…read moreand very courteous. They do their best to answer "emergency " calls. When someone has a septic problem it always is an emergency. They are fairly priced and do an excellent job. So we give them a 5 star rating.

Awesome service. Brand new septic, drain field at our home remodel. Noting to complain about…read more Good experience beginning to end.

Do NOT hire this company/person. In 2022 - Joe Litton asked for payment in advance of $6,500 for my…read moreseptic system. After hurricane Ian, the property was flooded & he could not put the septic system in. I asked for a refund. He agreed, and said he would have to pay me back i installments. He paid me $2,500 on 11/1/2022. He has NOT paid one cent since!!

J & K Litton replaced our septic in Nov of 2016. in Sept of 2022, our septic began backing up. We…read morecontacted them to pump it out and thought nothing of it and went about our business. Less than a year later in July of 2023, our septic started backing up again. When this occurred, we knew there was a problem. My husband started texting/calling J & K Litton Septic Services Inc on July 24, 2023, to come take a look. They pumped it out and at first Mr. Litton claimed that it was a saturation issue. After we continued to having problems with it backing up, Mr. Litton told my husband that he thinks the system failed on the side closest to our driveway. He told us that he would need to dig it up to fix it. This was in August of 2023. Ever since then, Mr. Litton has told us that he will be by numerous times to fix it. We would wait and he would be a no call, no show. Then he started providing us with excuse after excuse on why he can't come by to do the work. He's doing a big job near Disney, he's going on vacation, he's having personal issues, the list of excuses keeps going on and on. On October 10th, Mr. Litton came and dug up part of the system near the driveway. He drilled once into the system and nothing came out, he then dug another hole and drilled again a second time. The water started flowing. Mr. Litton didn't close the hole back up. He told us to leave it like that so we could get some relief from the backups. He told us again that he would take care of it. My husband put some boards over the holes as a safety precaution. Fast forward to Oct 30th, after numerous messages back and forth with Mr. Litton, he still hasn't come by to fix the system and there are still boards in our yard covering up the holes. My husband told him with trick or treaters coming the next day, could he please come by and fix it. Mr. Litton agreed to come by. On Oct 31st, Mr. Litton showed up at our property. He and another man stood looking at the hole, had a conversation back and forth and left, less than 5 minutes later, never making contact with my husband. My husband put plastic horses over the holes, and we turned our porch light off so we wouldn't have any children visiting our home for Halloween. To this date, Nov 28, 2023, there are still holes in our yard and our septic is not fixed. Thanksgiving was ruined and now Christmas is right around the corner and with this not being fixed, our family continues to suffer. During the holiday season, our house is the brightest house on our street. We can't decorate our yard like we do every year for the holidays. We also won't be able to have our annual Christmas Eve celebration with 20+ people in our home. We have to run a pool hose outside to do laundry and the smell when the tank gets full is nauseating; it permeates throughout the house especially in our teenage son's room because the septic is right outside his bedroom window. Often times, our family will be taking a shower, and they look down to see the tub filling up with poop and pieces of toilet paper at their feet. Some may ask why go through all this? Why not just hire another company? This man has over 30+ text messages and conversations with my husband saying that he was going to fix it. This man installed our septic system in 2016 and we actually thought that HE was going to stand behind HIS work and repair it like HE said he was going to. Additionally, we sent a 4-page letter to the BBB over two weeks ago. He still hasn't replied to them... J & K LITTON SEPTIC SERVICES INC - YOU SHOULD BE ASHAMED OF YOURSELF! Regards, Deltona Residents