I love Lapin Services they've always been quick to handle a problem if it needed quick attention, I recently had to put in a transfer tank and a pump and they were on that project quickly because it caused a set of bathrooms to be out of commission until the problem was solved. I have used them for years and will continue to use them because of their quality of service and their experience. read more

I have used Lapin now for several years; recently they installed a new drain field in my yard. The price was about average, the service was excellent. They are my go-to septic service. read more

I had my tank pumped in Dec. 2024. I called them back in March and told them it was backing up in my tub and making gurgling sounds. I live alone, with no dishwasher, and a tiny washer. There is no reason that my tank should be full again. I found an inch or 3/4 piece of plastic pipe in my yard days after they pumped (I should have taken a photo). There is a large patch of weed that has been growing over the tank. It is not normal for this growth to be there. They want me to pay for a plumber or a fee to come out and check it. It took me three calls to have someone tell me they would not come out to check it. Whatever the case, my septic system still does not work properly. I wanted to be happy with the service, but it appears the fellow broke a white PVC pipe when he dug, and now this is the result. read more

Lapin Services - Growth over my septic tank, - Plumbing Near Me - Orlando, Florida

I contracted Lapin to do a sewer tie in. Basically, dig a 40' trench in a straight line, downhill, and install the piping. They completed the work as agreed, but professionalism and attention to detail were not up to professional standards in my opinion. First, I asked them not to sever my fiber line (internet) as this is my lifeline to work from my home office. The line was marked, and I took the time to verbally request they hand-dig near that line. The team agreed and proceeded to dig right through it with the backhoe. I lost two days of work as a result. Second, they left areas of the trench unfilled and other areas of the fill were extremely uneven. I've spent hours reconditioning the dig area. Finally, they broke my sprinkler piping in multiple locations and did not even flag them for me to ID the locations to dig back out for repair. While they did send a tech (after much complaining) to fix one spot, I've had to troubleshoot and repair other issues. I understand the sprinklers aren't marked but if you bust through piping at least notify the homeowner so they can repair them. They got the job done, but I would not use them again for anything in the future. read more

Any time any of us are held hostage by backed up toilets we are desperate, and looking for a savior. Many times we go for the flashiest website or someone's recommendation or dealing with them in Time past. What we failed to remember is that the great team the members that we fell in love with when they came to clean out our septic tanks or clogged toilets have moved on found greener pastures instead of browner ones and have hired well let's put it mildly those who don't have a love of septic tank cleaning or bathroom toilet clogs. Not only that but when you have a septic clog and they charge you $400 for 20 minutes of work one has to wonder who's on the take? Such as the case. Calling them back because two weeks later maybe three it's déjà vu all over again. Be careful with long-term relationships because they may last but the staff Doesn't. read more

First we called Frank Gay plumbing and they scared us to death. They told us there were multiple collapses and we had to do both freshwater and sewer unless we wanted to put a "bandaid on it" by only cleaning it. We paid them for videos that they had an impossible time sending and we never received them all. They were going to charge us $103,000! We are so thrilled we then used the project section of Yelp! There were a few smaller companies that couldn't help but Lapin was amazing. José came out and he knew immediately what could be done. He is very experienced with old cast iron pipes, like ours, coming from NY where everyone had them! He suggested hydro cleaning and some high powered toilets for much less, somewhere around $2,000-3,000. He said there were no collapses and took video to show us. We haven't had any plumbing problems since and it's been a long time since we went without any problems! Thank you so much! read more

From the first phone call to schedule an appointment, to the repair tech Leo, this company is knowledgeable, professional, efficient, and friendly. Appt scheduled the day after first phone call, Leo showed exactly on time, and was friendly and efficient at finding our drain trouble. It wasn't the overflow to septic as we thought, but the pipe in the wall of the washer drain. He was done in less than 2 hours, and that included finding, repairing, testing, and cleanup. He even went to HD to get the parts he needed. We (my wife) is so happy now that laundry doesn't overflow to the front patio! Thank you Lapin and Leo for taking care of use so quickly! I highly recommend this company. read more

Lapin Services - Thanks Leo for finding this and repairing it with new pipe! - Plumbing Near Me - Orlando, Florida

I would give zero stars if possible. Just got a quote 425 to reseal the bottom of the toilet with wax and 450 for a new valve to the toilet. Ridiculous. Be warned. Go somewhere else. I could get a whole new toilet plus a full spa treatment for that lol!!!!!!! read more

Very friendly salesperson (Pat) that was responsive and able to quickly provide me with an estimate & explain the costs.

Edwin from Lapin Services was exceptional! I called Lapin and asked if they could come the day I called them and within 1.5 hours they were pumping out my septic tank. Edwin was very knowledgeable and took the time to make sure the tank was cleaned properly. Everyone I dealt with at Lapin were very courteous, knowledge and professional. You have a life long customer. My thanks to all! read more

I posted a review 5/21/2024....Not posted. If you choose not to post the negative then your reviews are worthless....I wasted $600 to have a 1,000 gallon system pumped.....refused to locate filter, as i have accessed several times when physically able. Directed your man to filter location and still refused to access same. Run, don't walk from these "money grubbs". I'm not much better off now than I was before. If there is any decency or pride in your services, you will return and finish the job. read more

Out of the blue one of our toilets decided to take a crap on us . After calling around I ended up using Lapin for the job. Even though their price was pricy I guess it's just a plumbing thing because everyone is expensive when it comes to plumbing work. Ended up replacing the toilet with a new delta $450 & I know what your thinking but yes toilets really cost that much to replace now. The guys they sent were super friendly and knowledgeable & didn't jack around. I would recommend these guys for sure A+++ read more

Lapin Services - Welcome to 2020 - Plumbing Near Me - Orlando, Florida

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We were having issues with our plumbing and septic systems in the evening. My husband call Lapin in the morning and they came out by noon. Jose Martinez investigated the problems which turned out to be a clog in our pipes and a faulty septic alarm. They recommended the best solution to our problem and worked quickly to get the issues corrected. We would highly recommend Lapin and Jose to anyone having any type of plumbing or septic needs. read more

Little pricey customer service eh good, they empty out the septic and clean out little bit of the pipe for a fee

Does not provide the service I solicited Changeing out shut off valves in the bathrooms and kitchen.fast response,for ne to look elsewhere.

I had scheduled septic service, 2 weeks in advance, with Lapin. They scheduled my service for an 8-10am window. I hadn't heard from them to confirm, so I called. I was passed around as they didn't appear to have my appointment. They then said that they had to reschedule my service to later in the afternoon, due to "emergencies". They didn't contact me to confirm or reschedule. I believe that they just forgot my appointment. I canceled the appointment and will try another provider. read more

First off, let me just say that Kimberly is amazing and the company is lucky to have her... I called this morning after a guest complained, that the toilet will not flush... Lapin assured me they could get me on the schedule the next day, however, Kimberly told me that she would keep an eye appointment canceled. Turn off she was able to fit me in very quickly and the plumber arrived faster than Batman in the bat mobile. The toilet was resolved, and life resumed as normal. This company is going to end up on my Rolodex and first people I call with any plumbing issues in the future read more

Best of the Best in lake county! I am over the moon with this company. They have been to my home 3 times this month. Every time they made a common sense suggestion and never charged me! Honest, honest ,honest sooo rare. Punctual 5 Appearance 5 Technician knowledge 5 Emergency sped 5 Price 5 fair honest and very reasonable! Integrity 5 read above! This company deserves this review awesome review. Read my other reviews I'm a real yelper not a fake and I give bad reviews also! read more

I contacted customer service, and they provided me with an email address to write to. However, I never received a reply. When I followed up with customer service, they informed me that the person in charge was out for lunch and they couldn't assist me further. read more

Lapin gave us a very fair price after an extremely high estimate from somewhere else. Lapin did not try to do a bunch of add-ons that we did not actually need and replace stuff that was not necessary either. Carlos helped us all along the way and was very friendly And courteous. The crew that replaced our drainfield did a fantastic job as well. I did not give five stars because our permit came through within a couple of days after application. After a few weeks and no schedule set, I was checking up on it and found out that they'd received it two weeks prior. I contacted Carlos right away and he got us on the schedule very quickly. He was surprised that the office did not notify him that the permit was ready. I let the office know that I expected to at least get on the schedule as soon as my permit was available. Other than the breakdown in communication, they did a great job. I did request that they do a pump out once everything was hooked up since I had a nonworking drain field for five weeks prior to installation. I wanted to make sure that the buildup of excess solids with a non-functioning drainfield did not pose a problem in the future. A scheduled it, but I'm not sure if it was done as no one notified me in the end. Lapin also cleaned out and replaced only a small portion of the pipe going from our tank to our drain field instead of replacing it for thousands of dollars like the prior estimate was planning on doing. That would have entailed tearing up A portion of our driveway and then we would have had to fix it ourselves after the service was done. I definitely would use them again but don't just sit and wait without being active in the process. read more

A couple days after and we are looking good! All the water and plumbing issues are resolved with the new drainfield! It has been a headache for months! As soon as I found Lapin, Carlos contacted me immediately to get a quote. Once we found our finances we went ahead. They also offered financing, such as half down and payments. After submitting paper work they had someone pump our tank the next day, then the next feel days crews were coming by taking measurements and soil samples. This reassured us that we picked the right company for the job clearly this was a quick process. Then came the wait... For the permit. As soon as it was approved Carlos called and sent crews next day. Santiago was helpful and answered all questions the drainfield was done by 2pm after being there at 9am so it was very quick. It was a pleasant experience only thing that went wrong that day was our cable line did get cut so we lost Internet and cable for a couple hours. Would recommend to anyone. Message if you want more information about my experience! read more

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Our pump alarm went off at 3am, why do these things go off at the worst times? We called Lapin in the morning, Juan answered my call and I told him we had our whole septic system/drainfield installed by them in December of 2019 and they sent a tech to come check it out. Jose Martinez showed up earlier than expected due to a prior cancellation, awesome! He tested a few things and then inspected the dosing tank. Turns out the float was the source of the alarm. He rewired the float and positioned it to hang at the appropriate height and all is now good. Hopefully no more 3am wake up calls! Jose Martinez was very pleasant, answered all of our questions, and even noticed another issue with our main water line that he gave us some advice on. So glad we used Lapin to begin with and they stood by their service. Hoping we will not have to reach out any time soon! read more

Our septic drain field was not working properly and needed replacement. We called a few companies but decided to go with Lapin because Carlos Labrador was very thorough and honest with all the explanations. He helped us through from beginning to end and always keeping us updated. Robert Consider, the project manager was also helpful and thorough. We are happy with the job and trust Lapin. I need to add something today 5/2/2023 I'm definitely not happy about. They claimed they're the only company with a 10 year limited warranty but didn't explain how truly limited it was. We only discussed the oak tree we had close to the drain field. We had the tree cut in order to get the warranty. The warranty does not mention anything about customers with a water well. We have a water well and did not know we must have a meter to measure the water flow. The limited warranty should be explained in detail prior to a contract. We're very disappointed because we're not covered under the extremely limited warranty. Here's a picture of the limited warranty so you can read it before you sign a contract with them and please notice there's nothing in it about obtaining a water meter if you have a water well. read more

Lapin Services - 10- year limited warranty - Plumbing Near Me - Orlando, Florida

Great service! They did an excellent job fixing our plumbing. Very friendly guys too. A tiny bit pricey but the service was exceptional so I really can't complain. read more

We were having septic issues so we called Lapin Services. Carlos was our point of contact, he was very knowledgeable, he had a great sense of urgency to get the job done for us as quick as possible. They pulled the permits and kept us informed every step of the way. Santiago and Wilmer were also super helpful and easy to deal with. Everyone involved was neat, organized and respectful. They did an entire drain field replacement, had it inspected by city and completely finished all in 3 short days. All of the parts including the dirt look like great quality. We are very happy with their services and highly recommend them for any of your plumbing issues. read more

Lapin Services - The old drainfiled... - Plumbing Near Me - Orlando, Florida

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Lapin services was awesome from beginning to end. They replaced my 80 gallon hot water heater and got permits to do so. I wasn't able to find any other company to do that and they had the best prices too! read more

The manager called me about my additional expense for having my garbage disposal repaired and promised to reimburse me for that expense, to date i have not been paid. read more

Five stars all the way for these folks! I called Lapin in the late afternoon when I realized there was a leak in my garage. The very next morning, a gentleman by the name of Jim was out to see what the heck was happening. After worrying about the water coming from the slab, it turned out to be a pinhole lead in the kitchen sink pipe, (in the concrete wall), that had been dripping out water for a while. Jim was super nice and worked around the weird piping that is my kitchen, chipping into the wall to get to the bad pipe ... all while my old, senile dog continued to get in his way. It was a difficult arrangement but he was very understanding and helpful. Since my weird pipes were not cooperating with the wall saw and Jim didn't have the specialty tools to continue the leak search, he sent another truck over that did. They were at my home in no time and fixed the leak that day. Huzzah!!! Jim also gave me the information of another great company that could come out to detect any mold that might have manifested from the leak. (I'm glad he did because it turns out ... there WAS mold. Ain't nobody got time for that.) I wouldn't have thought to check it because this is my very first leak. Thanks, Jim for looking out. Anywho, I can't thank Lapin Services enough for their help. Their quick response and professionalism is truly appreciated. These folks are the real deal and I will be using them again in the future for sure! read more

Just before Christmas, my son bought an older house, which among other issues, contained polybutylene pipes that needed replaced in order to insure the house. After looking at the online reviews for plumbing companies, we chose three of the highest rated companies and requested estimates. Though there was no significant difference in price between the companies, due to the patience and thoroughness with answering our questions and the kindness we were shown by their estimator, Lapin Services immediately became the frontrunner! Their estimator, Jim, arrived on time and with a friendly and helpful demeanor.  We told him what the home inspector said we needed, and Jim examined the pipes in a few areas in and around the house.  He explained what we should expect during the repipe, the length of time it would take to complete the work, the approximate number of holes they'd need to cut into the walls and when we could expect the permit to be filed and the work to commence.  He was thorough and explained the repipe process in a way which was easy to understand!  As promised, we received a written estimate of the cost via email the very same day and the price was fair, so we chose Lapin Services. Kim, from the Admin & Permitting Dept., was wonderful!  She communicated with our realtor and provided us the paperwork we needed to fill out and have notarized at closing in order to have the permit pulled quickly and kept us up to date about what was happening and when we could expect the final inspection.  Kim became my "go-to" gal for any questions that came up! Amazingly, even though the house closing unexpectedly ran into the late afternoon, which delayed us in getting the paperwork to Kim, she was able to schedule the work to be done the very next morning!  Bryan and Ryan showed up right on time, first thing in the morning, and immediately got to work!  Both men were kind, polite and extremely hard-working!  I'm not exaggerating a bit when I say these guys worked fast and HARD!  They didn't dawdle, goof off or waste any time at all!  They were polite and professional and remained completely fixated on the job at hand!  Not surprisingly, they completed the work much faster than we had anticipated, cleaned up after themselves and the work easily passed the county's final inspection! Lapin Services will be the company we call on for all of our plumbing needs from now on!  Their employees are top-notch and extremely helpful, the work they do is excellent and the final cost was EXACTLY what was estimated-no hidden costs or charges! read more

I had a septic backup In my rental home. I called several companies and no one could service same day. Thankfully, Lapin could and even though the issue could not be resolved immediately, their lead plumber, Jose, stayed on top of it and was able to make sure the problem was resolved! read more

Latin responded very quickly and was actually punctual to their scheduled appointment. Greg was extremely professional and communicated quickly on any issue. I would definitely continue to use them. read more

My toilet had been running and overflowed my septic. They showed up on time and gave their best estimate as too what was happening. turned out to be fabric clogging the outgo! read more

To be honest it wasn't the best experience in the beginning. I won't go into detail but let's just say things were a little rough with communication, timeline, damage, and potential unforseen extra cost. Some of these things were unavoidable and others could've been avoided with some communication. Chris is great in a sales aspect and definitely gave the best quote out of three other companies. Tyler by far saved this review from being a 1 or 2 star. He really went above and beyond to communicate and fix the problems that were made/created. Some of these things he didn't have to do but he did. His customer service and helpfulness to fix the issues created really helped and saved the overall experience. Thanks again Tyler. read more

Terrible workmanship. Extremely unprofessional. They were very quick to come out and give us a quote on replacing our drain field. They seemed knowledgeable. They left the job half done with broken electric lines exposed. Initially they told us they repaired the lines. What they did do is bury the lines with dirt Not repaired. Very dangerous. We placed numerous calls and emails to no avail. We hired an electrician to come out and make the repairs. We are still waiting on the completion of the job. I would never recommend doing business with this company. read more

Lapin Services - One of the breaks - Plumbing Near Me - Orlando, Florida

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Carlos was very customer focused. During our first conversation he provided us with in depth details about how our septic worked and what the whole process would entail. He was very knowledgeable and patient. Carlos was also very responsive to my messages and always kept us abreast of the process and the job. Overall, we were very pleased with Carlos, the workers and the services that Lapin has provided us. read more

Called Bob at Lapin for a last minute real estate inspection of a septic tank. He scheduled someone to come out within 24 hours, which was immensely appreciated. Ritchie and his assistant arrived within the time frame given, and walked me through step by step of the septic system. He educated me on every aspect of the septic system, patiently answered all my questions and did a great job on the inspection. We will definitely use Lapin Services for the maintenance of our septic system. read more

I couldn't recommend Lapin Services enough! Mike Bryant came to my home early on the Sunday of Labor Day weekend. He not only fixed the problem quickly and efficiently, but he educated me on how to keep my system working properly. After I had a bad experience with a large company in the area, Mike went above and beyond to try to make the situation better. He was great... if you need any plumbing or septic services, call Lapin and ask for Mike! read more

Today I had my water heater replaced by Jose and Daniel. They did an excellent job. Thank you.

Scheduled an appointment. Ryan assured me that i would be well taken care of. 15 minutes past appointment time - I call to verify that a tech was on the way. Ryan then advised there was an emergency earlier and they wouldn't be here today. This is my one day off - can't do laundry, can barely take a shower & flushing the toilet is questionable. Thanks for nothing & wasting my time read more

Brandon & Mike could not have been more professional. They went the extra mile to ensure to get rid of the blockade in our commercial laundry sewer line. Got us up and running within an hour. Highly recommend this company. read more