In our opinion, the only place to live, in San Diego. Amazing staff. Surprises found everywhere. Views abound. Top notch amenities. Secure. What more does one need? D&D 1710 read more

2018 me would say Alexan ALX was 5/5. It was amazing, everything just gelled, and issues were addressed quickly. Fast forward to summer 2019, and things have declined significantly. Here's what's been happening between move-in and today: - Disrespectful people in the gym playing bluetooth speakers at max volume working out on the far other end. - Stolen packages from mailrooms. Amazon Customer Support knows me on a first-name basis now and I'm surprised they don't think I'm scamming them at this point. - Common area appliances are regularly broken or misused. BBQ grills, the jacuzzi, a gym room ceiling fan that's been broken for months, the list goes on. - Emails to the front desk go into an abyss. Three weeks after reaching out to staff individual *and* the catch-all Alexan email and I haven't heard a word. (That said, technician staff responds quickly via the resident app. Credit where credit is due!) - Neighbors smoking weed on their balcony with the smell wafting up (meaning we need to close our doors). - Dog pee/poop on 2F sidewalks. Fun to dodge on the morning commute. - Unusable 2F patio because, really, who wants to hang out on a warm day around an open-air dog toilet (er, park)? Suggestion to the staff: Just tear it down and make another fire pit. There's a park adjacent to the building away from buildings dedicated to dog relief. Scrap the dog park. I feel so bad for the residents near that. - Coffee machine cups gone because they're... going green. So now there's a coffee machine in the lobby without cups for residents or tour guests, because that makes sense. Just say it's expensive to maintain and restock, we won't be offended. - Months to fix the inner parking gate, during which time a number of homeless people snuck in. (It's fixed now, but repairs were delayed for months. Homeless people snuck into the garage, I'm sure a few packages were snatched -- it was a dark time.) It's not all bad, though: - James the security guard! He's amazing. - Free repairs in-unit. Free bedroom fan/light installation from technicians. - Responsive technician staff. Had a bunch of stuff fixed since moving here, and even a few customizations. - When I've visited the front office, it's been pleasant. People have offered to help with administrative issues. - Community events like yoga, biking, wine tastings. - Units are gorgeous. Interior design is gorgeous. Outside of the pool on weekends, common areas are fairly empty and quiet (great for working and chilling outside the unit). There are glimmers of hope and the building overall is beautiful, but resident and guest mistreatment is getting worse. I'd love to see the building staff take stronger action on offenders. Things got lax, and people are taking advantage of it. read more

Meh. Lived here, there's better spots with better management. Location overwhelmed with homeless at all hours. read more

Every large apartment complex will have some communication issues, just as each large company does. I lived at ALX for a few months last year before I moved away from San Diego. I had an awesome experience! As I came back to San Diego a few months ago, I looked at ALX as a possible landing place. I went for a tour last week with Al Jordan, the Assistant Manager. We discussed that I had been a prior resident, and Al said "I thought I recognized you! Actually, I think we have one of your packages still in the package room downstairs!" And wouldn't you know, ALX not only kept the package for me, but Al also remembered me and was able to ensure it got into my hands. It was the cherry on top of a great visit back to ALEXAN and helped me decide to lease there again! read more

We've been leaving here since December 2019 and I have nothing bad to say about this building. Neighbors are nice, stuff is very friendly and always helpful. Not even one package was stolen and I've been ordering quite a lot. Apartments & amenities esp pool and spa are beautiful. I made 2 service requests and they were fixed right away. There are some homeless people around but that's what you get if you decide living in downtown. I'd totally recommend it read more

Scheduled a guided tour for an apartment and sat in the lobby for close to an hour past our scheduled time and no one in the leasing office ever showed up. Needless to say we will not be moving here as their responsiveness is complete trash. They also do not have up to date phone numbers on google maps or their website. & apparently has been told countless times by the new complex that has the number for them to update it. Assuming they don't update it so they don't have to answer the phones or deal with calls. read more

Best place downtown to live- has the best amenities . I am so glad I toured this place as others were dirty - this place has true class and culture. There is a reason this place is packed. There is always a line out the door where the service is . read more

Great service from David and Elaine. They were patient in assisting with finding the perfect unit. The pool and view from the rooftop over looking Coronado are wonderful! Nicest apartment building in Gaslamp and East Village. read more

Where do I begin. I'm completely aware it's difficult to find a stellar property management company, but the staff here from Alliance takes the cake. The building itself is beautiful and has the best amenities in the area (which is why many of us chose this building over others, paying more, to live here). Building is luxury, but not the service. Lack of respect, poor treatment, and the unprofessionalism of onsite property management is absolutely disappointing. In the beginning, they are friendly and act as if they are excited to have you become a resident. In reality, the most important, and only thing they want, is your money (continuing theme after you move in as well). Elevators have gone down for almost weeks, I had no hot water for two weeks, elevator goes down again, trash/recycle shoots consistently unavailable because they are full or broken, more hot water issues..etc etc. Buildings are going to have issues, but it feels as if they lag on getting things corrected and don't help or compensate for the inconvenience. There have been times elevators have gone down and they don't even email us to let us know what the issue is and when we can expect it to be corrected. You can complain and/or ask for a reduction in rent because you are not receiving what you are paying (a lot) for, but they tell you "no" while apparently doing it for others. When you walk in the building, none of the staff says hello. They all look unhappy and if you ask for anything they act like you are inconveniencing them. The best person that works here is one of our security guards, James. Pretty sure he knows residents better than the four-person property management team. If you email them for anything. Don't expect to receive a prompt response. It takes days, if not longer. You're lucky if you even receive one. The only time you receive a prompt one is when it involves paying them money. If the email is not in their favor in any way, prepare to be ignored and have to follow up. When COVID hit, amenities spaces were forced to close and areas people had paid to reserve for events were cancelled. Instead of refunding residents, they would only allow for a credit to be applied later. They events won't happen later! We had a confirmed case of COVID in the very beginning. They emailed us TWO DAYS after being notified. Irresponsible. Residents aren't a priority and I have never experienced a group that was more disingenuous. I would move out purely based on property management and would advice anyone to think twice about moving in. In addition, everyone is currently experiencing some level of hardship and for those that are suffering financial issues due to COVID...good luck here. I could go on, but hopefully you get the picture. read more

(1) Do you love not being able to see out of your $3,000 a month apartment windows due to dirt, grime and never being cleaned? Don't worry here at ALX we have it for you! (2) Do you ever have a really important package that you need delivered? Don't worry, here at ALX, it's sure to surface three days later if it hasn't already been stolen! (3) Do you love the sound of Blowhorns and construction 6 days per week starting at only 7am for $3,000 a month? Don't worry we have that here for you too! (4) Do you love to be promised that the neighborhood is being "cleaned-up" to only find out there have been (2) additional homeless shelters put up within a 2-block radius after moving in? Guess what - We have that too! (5) Do you love having random people with suitcases lost in the elevators or looking for the closest Air B & B on your floor? We have them!! (6) Do you enjoy having personal property stolen from within 'secure' gates? It's bound to happen here at ALX! Since moving in last summer, I have maybe seen the wall of the larger elevator 2 times. There is consistently a moving blanket that is hanging and never taken down. A true testament to the laziness of management and/or maintenance. There is A LOT of movement in and out of this building, however not daily where this should be hanging all of the time. The common areas are cleaned maybe once or twice a week from what used to be daily. The recent people moving in are constantly throwing their trash and boxes everywhere. People do not clean up after their animals, although there are "poop bags" in several locations of the building. There are a handful of people who are constantly smoking inside of the building although it is supposed to be a smoke free environment. Trash and Recycle chutes are CONSTANTLY broken, causing people to leave trash in hallways, balconies, or in front of their door for days. This is constantly an issue, yet ALX bills you monthly for trash service IN ADDITION to rent! Trash will lay around in parking garage for weeks since no one is ever cleaning. When moving in, there was a nice scent pushed through the air vents, which the expense was shortly cut so now only smells like dog urine and smoke. Current management is clearly in over their heads and the building is getting run down faster than it was built. Now, the prices have drastically dropped due to the bad maintenance, sloppy management, and many more issues than listed above, however for the cost, nickel and diming of monthly additional fees - look elsewhere. Monthly bills in addition to rent; parking, hot water, cold water, sewer, trash, pest maintenance and a monthly service fee from the company CONservice that is used. The name absolutely matches this building and what you get. There are plenty of other nice and new buildings here in San Diego, that will be a better location, nicer environment and simply better maintained for the cost. This is absolutely unfortunate, extremely frustrating and disappointing. This is a beautiful building, but don't let the aesthetics fool you on what is really going on. I should have read the reviews before getting locked in myself, now desperately counting down the time to move. It is odd to see that the "good" reviews are from people who do NOT live here, friends of the management or have only toured the building. read more

++UPDATE++ I am updating my review because I moved out of the midrise and into the tower!! It has been just over 1 month since I moved into the concrete tower and it feels like I moved into a completely different building! I finally understand all of the 5 star reviews for this building and it feels freaking phenomenal! Shout out to Tod and Christina R who were beyond amazing through the whole process! To address my previous complaints: - the tower is concrete and for the first time since moving in (5 months ago), I'm at peace. No more constant stomping! Do I hear my upstairs neighbors every once in a while, yes. But rarely. Not every single movement, every second of every day. - The cleaning crew cleans the tower regularly! - Again, concrete walls. My previous neighbors smoked in their apartment causing the hallway and my kitchen to smell like smoke. No longer and issue. I have also met a lot more of the Alexan team. All of who are extremely helpful! Al & Donovan of the leasing staff are terrific. Such a pleasure to interact with them for anything you need! David and Chris of the maintenance staff are also fabulous! Of course I have already raved and raved about Christina. There is an A+ team here! I took off one star for the ridiculous way that the manager, Krissy, handled my (multiple) stolen packages! Not good. Obviously the person targeted certain stores (Revolve, Nordstrom, Calzedonia), because none of my Target, Amazon or Chewy packages ever got stolen. Krissy's dismissive and flippant suggestion that I call the police or put a note on my door about the stolen packages is simply unacceptable. Krissy sends out weekly community update emails, at the very least she should have stated in a community update email that packages in the community ARE being stolen. Personally, I think that the thief was planning on stealing as long as they didn't get caught, but an e-mail stating that the community is aware of the theft just may have deterred them from stealing again! But, luckily I live in a corner now, so no randoms are walking by my door and stealing my stuff. Also, I've spoken to many residents that said they've had the same disappointing interactions with Krissy when issues come up, so I suppose that's just her way of managing the building. Bottom line - the tower has been a great experience thus far! read more

The place is a great deal compared to other places in downtown. You get a lot for your money I'd say. They're good about maintenance, & the staff are exceptional. The only problem is the homeless!!!! It's so bad. Right across the street there can be 50 homeless people. Sometimes they'll say weird stuff to you when you walk out. I've seen them try to get into the building a few times. THIS PLACE NEEDS 24/7 SECURITY!!!! It can be quite dangerous outside the building. I know ALX can't control the homeless, but at least have security 24/7! I've brought over friends who are looking to rent from here, but the fact there isn't always security around like other buildings makes them not feel safe enough to want to live here. The homeless problem has gotten worse outside of ALX recently. It's quite embarrassing bringing guest over & there being a huge homeless encampment across the street from your apartment complex. Other then that, I have no complaints. If you can put up with the homeless problem, then this is the place for you. read more

I've never lived in a truly urban setting before, but this was by far the best move I've ever made. The staff has so far, been nothing less than fantastic. NO! I'm not being paid off to write this. Stephanie, Donovan, Christina, G, Krissy, and Al, have all been so easy to work with. David in maintenance has been extremely responsive to any requests I make. James and Edward in security keeps us feelin safe and comfortable in the east village. Btw, the East Village is not filled with transients as some would have you believe. As far as my apartment is concerned, I took a Studio which I was worried would be too small for me as I downsized from a one bedroom. This Studio is just perfect for me because of the efficient layout, and doesn't at all feel too small. The first thing you see when you walk into my Studio is a very large wall of glass, from end to end of the width of my apartment. And seeing as how the windows are 10 feet tall, I have this fantastic feeling of being outdoors. My unit has a northern view of the downtown San Diego core district, and I'm on the seventh floor. The mornings are fairly quiet so I am able to get some sleep. The finishes of the cabinets, counters, and flooring are really nice. Now about the building itself, WOW! It has a Vegas hotel vibe with the design of the exterior and common areas. There's a large common area upon entering from the street. That area has this huge flat screen tv wall to watch sporting events or just about anything else. There's a beautiful central courtyard just behind that room, with fire features, water features, and a ton of seating. Next to that is a pool table and second lounge. The pool is located on the top of the building on the eighteenth floor, with amazing views. You can see from El Cajon to the east, all the way around to a full span view of the Coronado Bay Bridge, as well as to the west and over to Cabrillo Monument and lighthouse. Shit, I can go on forever about this place but I'll wrap it up by saying that I've done more here in one month than I did in three years in the north county. If your looking for a fantastic place to live, this is it. No bullshit! read more

Hands down the most beautiful apartment community I've been to. Hidden gems as far as the amenities go, and phenomenal management team. Elaine is always on top of everything! I feel like I live at a resort. Loving every day! read more

Living in Alexan makes me feel like everyday is a holiday. The space is beautiful, clean and the Staff are amazing, thanks G, Christina and everyone! All staff are warm and helpful. My dog loves the quick trips to the local park and beautiful sun decks. We love the huge kitchen and spacious layouts with amazing views. This is downtown living as its most blissful! read more

Everything about the Alexan ALX is awesome! If you are looking for a sense of community when you move into a new neighborhood you will find it here. Even maintenance is top notch....I submitted via the easy to use APP and CHRIS came to the rescue - always polite and knowledgeable and fixes things fast. Thank you CHRIS. read more

Initially, living here was great. Christina and Donovan always took great care of me, but since management has changed, everything has gone downhill. I live in the shorter building of the two and I'm convinced at this point they could care less about us over here. The elevator is broken weekly. The dog park is disgusting and there is zero follow up from management to improve this. Over the summer, I was without A/C on two difference occasions. Last month, I was without heat for 2 weeks. I emailed management to request some type of rent credit and Elaine's response was "The average temperature for 12/19-12/30 ranged between a high of 60 degrees with a low of 46 degrees. Although it was chilly it temperatures were well above what CA considers as freezing." I did not realize there was a "standard" for what the temperature in my apartment that I overpay for should be. To summarize, this place isn't what it used to be and I'd highly recommend looking elsewhere. read more

I love living at Alexan ALX! Beautiful building, great amenities, and amazing staff! The views from the rooftop pool is a incredible! You get a full view of the city, bay and Coronado bridge. If your looking for a 1x1 the A8 floor plan is perfect. Huge kitchen island, big closet and walk-in shower. read more

I've had several packages stolen, the maintenance is horrible (windows never washed, carpets are disgusting, elevator constantly broken), cars have been broken into... definitely not the luxury experience that was advertised/promised and both my boyfriend and I regret moving here and getting locked into a lease where they clearly don't care about their residents. Will definitely move as soon as my lease is up, do not recommend living here at all. read more

When looking for a new apartment community to call home there is no better place then the Alexan. Their leasing staff goes above and beyond to make your experience easy. Stephanie makes apartment touring feel like your hanging with best friend. Christina alway gives the five star experience. She has and amazing ability to make you feel like you already live at the Alexan. I could go on and on about how wonderful the staff at Alexan treats is residence. Having lived in the building since February I have gotten to see first hand the building grow and there is no other place in East village I would want to call home. read more

Started off nice - brand new building, typical minor issues. Lately it has gone downhill. No rules are enforced at this community. Pets: We have a dog and the dog is kept on a leash and we pick up after it. We are one of the few residents that do this! The entire second floor smells so terrible. Flies are swarming the second you step outside. The "dog park" idea and location of it are terrible. It's always nice in SD - we can take our dogs on walks and have no need for the tiny, smelly, not maintained dog park. Today there was urine and feces in the elevator. I took a photo and will upload here or on Yelp. Marijuana: Smoking is prevalent and can be smelled in the hallways regularly. Pool and guests: Alexan ALX implemented wrist bands - however they are not enforced and there is always more non residents than paying residents at the pool. Also the amount of glass at the pool is crazy. Disrespectful neighbors: Dozens of packages stolen among the myself and residents I know here. Also, loud music from neighbors and thin walls! Overall appearance: The carpets appear stained and dirty. Not quite what we would expect given the price. Garage gate: The garage gate has been broken for 6 months. With homeless prevalent in this area, again not quite what we are paying for. Coffee machine: Nice touch at a complex, our last complex had one too. Here at Alexan, it is broken/out of service once a week. Don't offer a coffee machine for residents if it is consistently broken. Staff: The staff here try to friend the residents a little too much. A leasing agent is dating a resident. Other agents are very close with residents. Young, not very professional staff here. In the last few months, I have seen numerous residents moving out. Given the beautiful buildings coming up in East Village, do yourself a favor and look elsewhere. read more

Packages stolen. Bikes and motorcycles stolen. Cars broken into. No regard from management. Horrible residence. Regret every second of resigning a lease here. Looks beautiful externally but internally a dishonest group of employees whose only interest is trapping you in a lease and all customer service stops thereafter. read more

Edited Post: I've been living here for over a month now and love it even more than when I first arrived! I wanted to edit my post because after my time here I feel that the staff really deserve some recognition! Specifically, Al Jordan, the manager who goes above and beyond! Him and his staff make this a community not just an apartment complex. I'm new to San Diego and just after being here a month have made dozen of genuine friends, including the staff. Al has done everything to be extremely accommodating and make this feel like home, I'm so grateful and cannot thank him enough! I'm absolutely in love with the Alexan ALX and I am pretty sure most everyone else that lives here would say the same thing. Whenever I was doing my apartment search I had starred them as one of my favorite on the list but decided to check out some other units first to see what SD had to offer. Once I visited the Alexan I was sold. Not only are there amenities far superior the other apartments in town, they make it feel like home here. I've been living here for about a week now and have found everything to be as good and better than they sold it to be. A couple differences worth noting about the Alexan. -The staff actually care! They go above and beyond to get to know their residents and to make sure they get what they are looking for out of an apartment. Of all the other places I visited the staff seemed really fake, but here even after I moved in they have stayed incredibly kind and made sure I had everything I needed to feel comfortable here. -They are accommodating. Most complexes are black and white with what you get. The Alexan works with you to make sure you check everything off your list and make the application and move in process seamless. -They provide you with a locked down elevator during move in day so you aren't fighting to get your belongings loaded in. -They have a very attentive security staff, which is important considering Downtown is notorious for homelessness. Although the neighborhood has it's fair share, I have yet to see anyone lurking around the apartments and the security manages to keep it feeling like a very safe environment. In addition to this the key fob system here is required to open most doors so the building is very very safe. -It always smells amazing and they keep it super clean! I wake up really early and have noticed that there is someone finishing up mopping the community rooms every morning so it is fresh for when the residents wake up and start their day. Needless to say, there are many more perks to the community but you should really come check it out yourself! read more

The staff was very nice, accommodating, and genuine. You could tell they loved what they do at Alexan! The leasing agent who showed me around listened to what I said I wanted in my next apartment and showed me one that was perfect for me! This was my first stop for my day of apartment shopping and I must say this ruined every other apartments chances for the rest of the day! My mind was made up! The rooftop pool and grill area is AMAZING!!!! I can see myself drink in hand hanging out up there living the life! All of Alexan is BEAUTIFULLY decorated! I'm obsessed with the interior design of the entire place! I CANNOT wait to move in!!!!! read more

I've lived here for over 6 months and although Alexan has amazing amenities, I already know that l will NOT be renewing my lease here. My main concerns: - It's incredibly frustrating to receive any types of packages here. You either don't receive a notification from the building that your package arrived, your code does not work, your package is dumped into a huge room with everyone else's stuff that makes it hard to find, or it gets stolen. I've had to leave work early multiple times to see if any of the staff can help me locate my package before they leave for the day at 6pm. - 2nd floor courtyard/dog park area is a nice idea but it's extremely disgusting. There's tons of flies, I've seen so many dogs pee on the furniture, and the whole area wreaks of urine. They tried to install a fan but it does absolutely nothing. - Multiple areas of dog urine stains in hall ways. - They have 24/7 building security but it still doesn't help the fact that the area is still not the greatest place to be. There's TONS of homeless. EVERYWHERE. - Lastly, the office staff is passive aggressive and unfriendly. They don't pick up the phones and take very long to reply to emails. Don't expect your concerns to be addressed. I enjoyed living here but the service should be much better considering how much I'm paying for in rent. I will definitely be relocating elsewhere once my lease is up. read more

Community and management does not uphold obligations. Property stolen regularly. Would never live here again, and do not recommend anyone to consider renting at this community. read more

The first time I walked into this place, I already know this will be my home. I still did my due diligence of looking other places, but there are no comparison. If you are looking at the price, every $$ is worth living at this place. The amenities and the roof top pool is amazing! The place has great energy and where the building is located. Above all, every employee who I met and took care of me was really genuine. I am glad I chose this place to call home. read more

Our story is a bit long, so we'll tell an abridged version. We moved from Seattle to San Diego for a new job and everything happened fast. We blindly considered Alexan because it seemed to have all of the amenities we wanted (I.e. pool, hot tub, equipped gym, and dog-friendly). It was a bonus to also be close to all of the downtown restaurants and night life. Once we arrived, Al got us moved in quickly and we waived the grand tour. We had a long road trip and just wanted to get settled in. We have been for 2 weeks now and it is enough time to know what has worked well and didn't work well. Let's start with the things that could be improved. The staff here has a tendency to use "selective hearing". There were complaints sent to the staff about our living situation (downstairs neighbor smoking a joint on their balcony) and we didn't get a reply. It would have been helpful if we at least got a response noting our complaint. The property in general is well kept by the janitorial staff, but the residents here don't give 2-cents about keeping it that way. Animal feces left on the ground in the dog park being one. Things that worked well. The pool and hot tub are amazing, the bbq pits are clean and maintained. The gym is well equipped with various free weights and machines. The lobby coffee machine takes the icing on the cake. Overall, there were things that we liked about being here and there were things that we didn't like. We made a blind choice on Alexan and this will not happen again. read more

Amazing service. Very friendly managers. Great community and perfect infrastructure) I love it!!! read more

Amazing property!!!! I just toured the property. The leasing agent Christina Rodrigo made want to make this my home.

I have been searching for a new apartment for the past 4 weeks. I have been to over 20 properties in the 92101, 92102 and 92103 areas. Alexan is a property I stumbled across during my venture in the East Village area. After touring 2 properties that didn't quite fit my needs, I was able to see what this beautiful property has to offer. First of all, it is a polished property that definitely screams luxury. The quality of the building and interior designs is one of the best in the area. It's a medium size property that has a grand feel and clean environment. We enjoyed seeing the amenities including a stunning courtyard and spacious fitness center. The rooftop pool and community area is arguably the best in downtown san diego. All of this was shown to us by Christina. I have never met a more accommodating and kind leasing officer. Christina was knowledgeable and patient and most importantly, she has a great vibe that makes you feel welcome. Her attitude will definitely make your tour surely enjoyable. She went above and beyond making sure my husband and I are well informed and comfortable. The management is surely lucky to have a great staff especially Christina. We are grateful and wish the same experience to anyone visiting the Alexan. read more

Living at the Alexan is awesome! It is by far the best building downtown! The amenities are always clean, working, and not overcrowded. The location of the building is great and the area is very walkable for restaurants, groceries, and things to do. The property management and staff are always helpful and Al goes out of his way to follow up and make sure any issues that come up are taken care of promptly. If you're looking to live in downtown, this is the only place to be. read more

I would like to recognize Al @ The Alexan. He has been great from the original walkthrough until now. He has made sure my move-in experience was great. He communicated everything I was responsible for very well. In addition, Al helped me relocate my parking spot to a more convenient location once a spot became available. Overall I'm liking Alexan living and happy with the customer service provided by Al read more

I have lived in this building for about three months and so far it has been a great experience. Location is close to restaurants and freeway. What I like the most about the property is the security and safety provided. The building is clean and well kept. Moving from the East Coast to the West it has it challenges but the team here has made it so smooth with the move in and transition that I can only say good things about this place. Neighbors are friendly and respectful- it is a nice environment to live in. I would like to thank the staff who work here and are always helpful, attentive and courteous: Elaine, Nick and Davyd. If you have a question they respond promptly and find a solution. Big shout out to "Davyd" who help me from start to finish. He is so pleasant to work with very professional and has great customer service skills. Overall experience has been great! Ask for "Davyd" for an awesome experience and a smooth transition wherever it is that you are moving from. read more

I've lived in many apartments in the past 10 years but Alexan has to be my favorite. It's really a beautiful space, in all aspects, with attention paid to the smallest details. The apartment we moved into was brand new, everything worked great and we can hear the sound of a lovely fountain from the patio. The kitchen has top notch appliances and a nice open feeling layout. The infinity pool on the top floor is one of the most amazing I've seen even compared to hotels, with a beautiful panoramic view of the city, Coronado bridge, and nearby mountains. The staff has been super friendly and helpful, and stress-free from start to finish during the move in process. Despite the "edgy" neighborhood Security is on top of things, patrolling the parking lot and building at all hours. The gym and community spaces are awesome. Even the dog area is lined with fragrant flowers to mask the smell. It's going to be wonderful to spend a year here. read more

I would like to recognize Al Jordan for his incredible dedication and amazing customer service. I was trying to secure an apartment and was having a very difficult time with the process. Al stayed on the phone with me for almost an hour past office hours. He walked me through step by step as I filled out the information on my computer. I was so thankful for his help...these apartments go very fast and I was frantic that I would lose it. I had my heart set on Alexan ALX because of it's location and amenities - I would have been devastated if I wasn't able to secure an apartment. So Al, thank you! I am so appreciative - it's rare to see such dedication and thoughtfulness. You made a tough situation amazing. Thank you so much. read more

I've been a resident at Alexan now for about two months and it's by far the best building I've lived in downtown. It lives more like a hotel than an apartment building. The amenities are amazing and the units themselves are great. The building speaks for itself, but it's the management team that really makes Alexan a cut above. If you stop by ask for Al Jordan. He's a class act and a big part of what makes Alexan a great community. read more

Alexan is a very nice property and it has the most professional staff! I don't live there yet but I contacted the sales manager Gergana Semerdjieva who was extremely nice and provided me with everything I need. I was out of town so I couldn't see the floor plans from the inside. She took the effort to take pictures of each floor plan with its city view from the balcony. What a great service! read more

This apartment complex is top notch. Everything is brand new and the amenities are out of this world. I'm talking rooftop pool, gym with multiple TVs, game room (billiards, scrabble etc), secret lounges, the list goes on. And it's in a great downtown location. Its a vibe the moment you walk into the building. I love it read more

Moving to Alexan has been an absolute breeze! Well built units and friendly staff to help with the process is a super plus too. Working with Al the assistant manager and G have been great. They really help to make everything as smooth as possible! read more