Sales and furniture is great but the DELIVERY absolutely SUUUCKED for us…read more 9:30 pm arrival on delivery scheduled for 2:30 One time they simply didn't show up for our delivery And we waited til 10:30pm & called, they said "oh sorry"... And twice they sent a replacement section of our couch but both times they sent the wrong piece after waiting all day for it. And we still aren't done .... Sales is great but maaan don't be in a hurry for them. Our bed frame is on back order, it's been about a month I think.

They are very handicap accessible I had no problem moving my chair or my service dog around the…read morestore. Everyone was very nice and helpful and everything was reasonable price. I purchased a sleeper bed that will be delivered Thursday.

First word that comes to mind when I think of this store is HUGE! Honestly just stopped in to check…read moreit out. I've driven by it numerous times since it opened last year and never entered before. I saw several clearance signs which always draw me in. To my surprise though they were all 25% off. That's a sale, not clearance. We have been looking for lamp shades and they have quite a selection. Four aisles full! No purchase today but I'm sure we'll be back. Ok store, just not overly impressed. 2023-40

Imagine if the Christmas tree store, and Home goods got together and had a baby. Well, At Home…read morewould be exactly what the baby would look like. This store is huge and almost set up like a warehouse. So many items to look through. I would find it hard to come here, and not see something you wouldn't like. My visit on this occasion, was for some ideas for pictures for a remodel I'm doing. They have a plethora of pictures, and other hanging wall treatments to choose from. I will becoming again.

Probably the best furniture/home decor I've seen in upstate NY. Nice price range as well. Friendly…read morestaff is always a plus!

I just had an excellent customer service experience. My mom purchased two identical rectangular…read morepillows from Room, both stenciled with the word "Buffalo" and the coordinates of the city (latitude and longitude). She gave one pillow to my dad and the other to me as Christmas gifts. Shortly thereafter, we discovered that the paint used to stencil the letters and numbers on the pillow was water soluble and wiped off with a damp paper towel. It would have been impossible to wash or even spot clean the front of the pillow case without also removing the stenciling. Today, well beyond the 14-day return policy stated on the receipt, my mom and I brought the pillows back to the store to see if there was anything we could do to protect the paint on the front of the pillow case (Scotchgard wasn't going to cut it). As soon as we walked through the door, we were greeted by an associate. We briefly explained our concern to the associate, and then without even batting an eye or even checking our receipt he apologized, stated that he was unaware of this issue, and immediately offered to exchange the pillows for other merchandise. We ended up selecting different Buffalo-themed pillows. Room offers beautiful contemporary furniture and home decor, and after spending time looking around the store and observing the quality of their merchandise, it's obvious that the faulty pillows were an anomaly and in no way typical of the products sold by Room. My mom and I were both impressed with this customer service experience and appreciate the attention we received.

The staff here are very friendly, the store always has what we are looking for, and it's very well…read morekept and clean. I enjoy shopping at this Home Goods! Only downside is that there is a lot going on and some isles were hard to move the cart in and out of.

This store is a nightmare for disabled people. I could not access 60% of the aisles. One person in…read moreaisle and it was inaccessible to me. Anxiety at its peak for a disabled person. So disappointed!

I love coming here to shop. This home goods store is AMAZING! They have all kinds of kitchen…read moredishware and some with fun food puns. Be sure to check it out if you are looking for a gift or perhaps to treat yourself. Shop small business!

Great place to find a house-warming gift, gift for yourself, or something that just makes you…read moresmile. The Harvest Lantern is filled with beautiful items that bring joy and add charm to your living space. The owner noted that new items are arriving daily. I can't wait to return and gather goodies for my new home!

I just visited The Harvest Lantern for the first time and I'm so happy I did. As soon as I walked…read morein, I was welcomed by the friendly owner AND the warm and welcoming atmosphere of this amazing store in the Hamburg Village Plaza. Everything is displayed very nicely and everywhere I looked I saw something I wanted! The Harvest Lantern is my new "Happy Place"! I guarantee you will have fun browsing through this all-things-beautiful-and-unique kind of store for home decor! You are sure to find a special gift for someone else or something special for yourself!

I really wanted to love this place but for some reason the people they have working here are not…read morefriendly at all. Extremely poor customer service and they do not let you exchange anything past 14 days. Sorry we can't all be so perfect xoxo

Service is amazing the employees are so friendly and knowledgeable! They always know how to help…read moreyou out with an outfit for any occasion! The selection in this store is absolutely *chef's kiss* so many cute and unique pieces! The value of the clothes are definitely the right price for the quality you are getting!

I HAD to stop by this adorable store. I drive by it daily, and each time I was super intrigued. I…read moreeven looked them up on Facebook, and saw a mix of really great handmade furniture, and other knick knacks. I had to go. I had a little spare time while passing by again today, and pulled in. I was immediately greeted by Riley, a good natured Golden Retriever with a tail on non-stop wag mode. Passing through the door, I was also hailed by Dan Curtis, who owns the shop with his wife, Julie. Dan warmly welcomed me right away. For a small, cozy shop in someone's home, it is PACKED full of lovely things; handmade candles, birdhouses, decorative hand painted signs, antiqued furniture, floral arrangements, tea, etc. And even though the sheer amount of goods was a little staggering, there was definitely order to it. I was immediately charmed. While I browsed, Dan chatted with me and another customer perusing the shelves. "95% of the things you see in the shop are made right here by my bride," he informed me. "There's nothing she can't do." Looking around, it was hard not to be impressed. A few minutes later, Julie came out, and like her husband, I found her very gracious and welcoming. She was happy to chat with us. For handmade things, I was surprised to see that the prices really weren't as high as I expected them to be. I picked out three wall accents, and I think I spent less than forty bucks. Not bad. I could have bought more (and wanted to) but my budget wouldn't allow it. This place is awesome, and I love love love supporting a local business, especially one run by such friendly people. I'll definitely be back - they have great gifts! Oh, and a tip - if you can't make it in during normal hours, you can make an appointment. And if you swing by off hours (within reason, obviously) and Dan happens to be in the shop, he'll open it up for you. Yay for a great locally owned shop! (PS. I wish I could give this place another star, for the adorable dog.)

I wanted a pottery barn" syle bedroom for my daughter. could not afford all the great looks. I…read morebrought in a picture from the catelog and Julie, the owner, was able to match the flower pattern and painted a mural on her wall and created a couple of awesome decorations including a growth chart that can be taken down someday for my daughter to have. So creative! Don't be fooled by the primitive syle country store that it is. They are so creative, they nailed the modern look design in their craft as well!