Brian is wonderful. Extremely professional and knows his stuff. The work was beautiful and we were…read moreso very happy. Had the whole house done. He truly tries to understand what the client is looking for and provides his input. Also his team cleaned up after themselves well. We loved his work!

Brian and his crew are super professional and do gorgeous work. We had our floors refinished in our…read morehome and needed to move out for two weeks for this job. He made sure the job started and completed with the dates given months prior. The clean up was excellent as there was no dust lingering in our home when we returned. He was very responsive to come back for a small touch up. He takes pride in his work.

They did my bathroom.Replaced my floor.Took out my bathtub and put in a walk in shower.Tile looks…read moregreat.They are a great company with quality employees.

Do yourself a favor. Avoid this company like the bubonic plague. I got an estimate for roofing…read moreand siding and they fed me this cartload of horse manure that they were backed up for one year. Not only that they wanted me to give them $50,000 toward the job one year in advance! ( supposedly for the materials.) Don't do business with them. Buyer beware.

Met with owner to discuss suggestions for replacing carpet with hardwood floors. Mike's…read moresuggestions were creative and we loved the outcome. The staff that removed the carpeting and placed the new floors were gentlemen and kept the work area contained and neat. Highly recommend MP Caroll.

MP Caroll was fantastic to work with. Our floor was damaged and needed to be replaced. We decided…read moreto change the color, which then required the stair treads to be sanded and stained to match the new floor. We went with MP Caroll because they had the professionals who could do the floor tear out, installation, and sand and re-stain the stairs. It was far more convenient than having to hire multiple contractors. Throughout the process, no matter how many question we posed in person, over the phone, or via email, they were always pleasant and nice. They are first rate. My wife and I highly recommend them. I was concerned if they would be able to stain the stairs to match the floors. The new floors were a darker stained white oak and the stairs were red oak. They surpassed expectations. Our new floors and the re-stained stairs match the floor beautifully. Kevin & Maria Miller

We worked with Trish at Kitchen World as part of our project to remodel our kitchen and first floor…read morebath. It was an outstanding experience. Trish met with us in our home to see the space and hear our vision. She designed a layout that was realistic for our budget and still met our expectations for the updated space. She helped us throughout the entire process and was very patient even while explaining the differences in options since this was our first remodel experience. Trish also connected us with a contractor who was already a KW installer and had familiarity with the pieces. The entire process was so smooth and the entire project finished on time, on budget, and exactly what we envisioned. It has been almost 5 months and we absolutely love our updated kitchen! Huge thanks to Trish and Shoulda Called Vince for the amazing work.

After obtaining estimates for painting and resurfacing the cabinets in my dated kitchen, I decided…read moreto get pricing for brand new - and am glad I did. My designer, Trish, was extremely detail oriented, helping guide me to a kitchen of my dreams. The installer, Josh, was respectful of my property, courteous and highly motivated to do an outstanding job from cabinet installation to precision tile work. It was easy to see that both these individuals took pride in their work. While the thumbprint of my kitchen did not change, it's still a galley kitchen- but now not only is it more functional- it's beautiful as well!

I saw some of the work this company did at a friend's house. Good quality dovetailed construction;…read moretight joints; quality materials. I recommended them to my eldest son based on seeing this work. He contacted them; they estimated the work and a contract was inked. They delivered on time and on budget- which to be honest is a rarity in most trades. Brian and his team built a custom full wall of cabinetry and shelving that looks beautiful. A couple months later I engaged them to build a custom inset drawer dresser to be built in to the existing shelf work i had. Brian was at my house when promised; and did exactly what was requested. The work looks great and we couldn't be happier. I. Have another project in the works for them now which I know will be great; and I'm already dreaming up how another of my sons can utilize these guys to build a custom depth bathroom vanity in his new house. I would recommend them without reservation - and the cost is very reasonable for those that think it wouldn't be.

Highly recommended! Ron and his crew did an amazing job on several projects for us. Responsive,…read moregreat to work with and went above and beyond our expectations to make sure everything looked great and that we were happy with the end result.

Put a front porch on my house this spring. We used this company in the past to do some remodeling…read morewhere load bearing walls were taken out and had a great experience. My front door had no overhang or roof over the front door. Wanted to add a little front porch and roof to add curb appeal and make it easier to unlock the door in the rain and snow. Ron did an excellent job creating the front porch I was picturing. Excellent craftsmanship. Also redid the roof during the project and his roof subcontractor was incredible nice, fast and efficient. The roof was finished in an afternoon and everything was cleaned up. Couldn't be happier!! Would recommend

4.5-stars for quality of work and craftsmanship, 1-star for customer service and communication,…read moreaverages out to 3-star rating. Donald is a passionate man with a lot of years of experience and he is one of the best refinishers in WNY. Unfortunately, I had a bad experience working with him. He refinished my floors and reglazed/cleaned up a really decrepit bathroom, which the previous homeowner left covered in literal crap and feces. He did all this within a day of the time he said he would, so his craftsman and quality of work are a solid 4.5-stars. He can literally transform your old tiles in your bathroom and make them look brand new with a different color saving you money from ripping your tiles out and installing new ones. He can do one of the best floor jobs in the area as far as sanding goes, although not without imperfections (but he would probably be upset at you if you pointed them out). However, our relationship fell apart when at the end of the job he asked for $450 more than what he quoted on paper because of the excellent work he did. He claimed he would be "really disappointed" if he didn't get paid that extra $450 and practically tried to emotionally bully me into doing so, going as far as threatening not to work on another project for my wife that he already previously discussed with her. I ended up paying him $300 over the quote and I don't even think he was happy about that. Not once throughout the job did he call and say it would be more. We did talk about some extras like some simple shoe molding, but he said it wouldn't be more than "300 max" and then asked for 450 more without putting the shoe molding on (because I told him not to at the beginning of the job). I think we had a misunderstanding and miscommunication, because when I told him not to put the shoe molding in--I assumed that the job would cost the amount he quoted on paper. I wouldn't have minded paying him if he communicated throughout the job that it would be extra to put some transitional pieces of wood in. To his credit, he did put a super nice transitional piece of beautiful wood to cover the transition from tile to staircase and did an incredible job with it and the pieces from staircase to living room. Those were honestly worth the extra $$$, but it's just the lack of communication that had me upset and then the unwillingness to listen to the customer. He went as far as hanging up on me when I tried to discuss it with him. So overall, if you can put up with a temperamental artist - Donald is your man because he does beautiful work, but he's not that great at the customer-facing side of the business.

I am very, very, very pleased by the work Don and his brother did this past summer refinishing my…read moreclawfoot and built-in bathtubs! (I would have written my review sooner but we only recently moved in.) The price was very fair and their work was meticulous. The way they masked off everything surrounding the tubs was most impressive. Don promised that the non-slip bottom surfaces of the tubs would not be gritty or scratchy and he was true to his word. Thank you gentlemen for your dedication to detail!

I had rugs put into my house in my living room…read more and television room three years ago. They also installed tile in my bathroom. Excellent work. I will always use them again in the future. The rugs and tiles have also held up very well to this day.

Paul- very rude! Since I did not buy the flooring from them he would not answer any questions I had…read moreand proceeded to hang up on me. Would never do business with this type of low life person. Simple courtesy goes along way.