Do not trust this Jiffy Lube location with your vehicle…read more After servicing my car, they failed to reinstall the splash guard bolt and instead tried to pass off a zip tie as a "repair." That is not only careless it's unsafe and completely unacceptable for any professional automotive service provider. When I brought this to their attention, they initially agreed to pay for the proper repair. However, when it was time to take responsibility, they refused to follow through. To make matters worse, my interaction with the shop manager, Cee, was beyond unprofessional. She was hostile, raised her voice, and spoke to me in a disrespectful and aggressive manner over the phone. No customer should ever be treated like that especially when the issue was caused by their own poor workmanship. I had no choice but to take my vehicle to Honda to have the repair done correctly! This experience shows a clear lack of accountability, professionalism, and basic customer service. I strongly caution anyone considering this location what seems like a simple service could turn into a costly and frustrating situation.

The service is fast and easy. The attendant was courteous and friendly and knowledgeable about the…read moreservices.

I went to dons today with my fiance's truck, while the oil change was prompt and to my knowledge…read moredone correctly I have a serious issue with the car wash and general manager Bill Humphrey. The vehicle went through the car was where the truck bed side step was torn off odd the vehicle and the truck received a 5 in scratch near the drivers side tail light. They reviewed the tape and are stating they are no liable when it was plainly clear that the scratch was not there prior. The side step had a small crack so their answer was previous damage caused the issue and they are again not liable. I was asked to leave the premises they would not give me a way to contact the owner and asked me to call after I had left. I get home with the vehicle and calmed down a bit and notice there is a piece missing from the gauge cover that was laying on the floor. There was nothing wrong at all with the gauge cover prior to their detailing. I will be steering clear of Don's for any and all services from here on out. And suggest that everyone else do the same.

I paid $30 for a car detail now, let me give you THE details. The quality is NOT worth the price…read more My side view mirrors are streaked like the wiping towel was dirty. In direct sunlight the front windshield is hazy and streaked also! I lifted the tailgate and the inside area was still dirty. I am a Don's member but the Ryan Street location is a definite DO NOT go. They need to exchange dirty towels for clean towels between cars. I even left a tip! Here's a TIP for my fellow YELPers, keep driving to another car wash.

Today my boyfriend and I went to get a new inspection sticker for my car. the older man inside was…read morerude from the first word out of his mouth. "registration insurance" like we wouldnt be able to provide it. Then when we did he said I can tell from here your window tint is too dark I'm going to fail you and put a fail sticker on. I tried to explain I bought the car that way and have been stopped by police where he started to raise his voice at me, so my boyfriend stepped in. He then procceeds to tell us no one will do the inspection because of the window tint. We went elsewhere and were served no problem, that man is rude and racist and decided to assume he didn't want our business so he didn't get it and never will.

The older bigger man up here is absolutely HORRIBLE AND RUDE. Talks to you like you're very stupid…read moreand isn't helpful whatsoever. I will NEVER recommend this place to anyone!

Love these guys. They have always been so helpful to me and my family. I feel like I will always be…read morewell cared for here!

All I needed was to check my tire pressure and add air to them. Quick and friendly service. I…read morepulled up to the air pump, didn't even have to get out of my truck, and a gentleman immediately came over and took care of my tires. No charge and service was friendly and quick. Thank you! Very much appreciated

I was traveling to Houston and had a blowout in Lake Charles. I did not feel comfortable driving on…read moremy spare and needed a tire badly. I drove to a popular national tire store, but they were closing soon and would not assist. Fortunately Pumpelly was across the street. I called and spoke to Chris Best, the Store Manager. He waited for me and had my tire changed immediately, and I was able to get back on the interstate. Thanks, Chris. You're the "best"!

10 out of 10 rating. Went in for front end alignment. Brad, very nice, knowledgeable young man,…read moretold me after checking it out that he could not align it due to a new strut problem put on at another small shop to give them some business. Pumpelly, whom I had used for tires and repairs on 3 vehicles from 1977 to 1987 before I moved away, have always been honest owners and mechanics, did not charge me one penny. Many shops would have charged a diagnostic fee. They will keep my business now that I am back home with 2 vehicles.

I came here earlier to get an oil change sat in my car for 30 minutes so I left then I come back…read moreand sit in line for 20+ minutes and then the guy walks out and tells me unfortunately we can't change your oil cause we're about to close he should've came out and said something earlier I would not recommend this place to nobody

They were busy, but the line moved quickly. Everything was explained fully. I feel the value was…read morethere. Will go back at the next refill.