I called Bryant's Plumbing to fix my hot water heater mess. Rachel answered the phone and on every…read morecall was and is very nice, polite and professional with a great sense of humor. She first sent over Dusty and Chad, Dusty is a super positive person and was great at explaining what I needed to do and what was wrong. Chad was a very nice person who answered questions easily and was very upbeat. The next visit, Gary and Dalton showed, again I had two very nice, down to earth and kind people, who explained the process and let me watch them work (the patience of these people is amazing lol!), while watching the process, I was impressed with Gary's thoroughness. These individuals are hard working guys who are willing to explain why they need to do what they are doing and I would recommend them to anyone. A good company that helped me out expediently and cheerfully. I appreciate it all very much - thanks guys and Rachel!! Recommended for great service, great quality and even better value!

I contacted Bryant's Plumbing wanting a bid on a fixer upper project and I trusted Bryant because I…read moregrew up with him. He convinced me I'd be better off letting his guys work hourly, rather than getting a bid, and he told me the work should take 2-3 days. Trusting they'd get the job done in a timely manner proved to be a huge mistake. I received the invoice and was totally shocked to find he had invoiced me for 4 full days. His guys also left a huge mess. Rotted cast iron was left in the front yard, the clean out was uncapped and they didn't bury it, the tub was filled with disgusting wet insulation, and the hot water heater that had a leak was left behind. I immediately contacted Bryant to express my concern over the price and we just went round and round in circles over the phone. At the end of our conversation, I asked him why his guys had left such a mess to which he replied that they weren't done yet. So in other words, he was going to have his guys go back out and bill me for a 5th day. Wow! Seriously, if you're going to give someone an estimate on time, you should at the very least be in the ballpark, if you call yourself a professional. Also you need to communicate when you are taking longer than quoted and the customer is being billed by the hour. Plus why are you sending me an invoice before the work is done? Doesn't make sense. I believe if I hadn't called him out, he would have taken my money and left me with that mess. Claiming to provide quality workmanship...please, spare me. Check the pics. Does this look like quality work to you?