My family and I were visiting Fredericksburg and got stuck on the side of the highway with a flat…read more We called and Patrick was able to come and get us aired up and less than an hour we were headed back home safe and happy!

Well, my car has been at the BMW shop for a few days now due to what amounts to absolute…read moreincompetence or a deliberate act of destruction of my vehicle. Anyone who has ever worked in an auto repair shop should know to never use RED loctite on a bolt that you NEVER intend to remove. What's worse is that these people used RED loktite on single-use aluminum bolts. BMW informed me that entire transmission has to be dropped in order to drill out and re-tap the bolt holes. This isn't cheap and the lawsuit will be filed the moment the car exits the shop. Stay tunned. I will be posting photos of the loctite and the damage provided to me by BMW.

We were driving through Texas and had a transmission hose blow out on our truck. Matt came out to…read morehelp us on a Sunday morning and was so reasonably priced. I would give him more stars if I could.

I highly recommend Charter. They were professional, friendly, prompt, knowledgeable, fair in their…read morepricing, and most important, honest. You will not be disappointed with their service.

Super friendly and quick service! They were honest about what is needed and their prices are fair…read more It feels great to know I have a trusted auto shop near by. I called every shop and Charter was the friendliest and took time to explain and work with me.

Amazing, thoughtful, honest. After a head to toe inspection, they tuned my 1972 C10 to perfection…read more Highly recommended!

I had them replace my AC in my 2015 Chevy Colorado. They did an amazing job! The price was right…read more The time to do it was right. Their shop is SUPER clean! They are extremely nice people who go out of their way to make the experience as easy as possible! I lost my key the day I was supposed to take my pick up to and they knew a guy who would make me a new one for a fraction of the price the dealership wanted! They are just down right good people! I will continue to use them for all automotive needs! Thank you guys!

Great service, great customer service, everyone was very amicable and nice. Happy to have chosen…read morethis place. Quick oil change, plus service to my vehicle!! Thank you!!!

I've been going to Quality Lube for 11 years. Richard is trustworthy, knowledgeable and kind. So…read moregrateful to have a reliable place to take my car.

Great service, great price, got me in to look at the funky noise my car was making, and had it…read morerepaired within 15 minutes of getting it on the lift. They explained what caused the noise, and stated it was an easy fix, not what I feared. They are friendly and personable, and they have created a loyal customer.

Had ac issues they were efficient and did a great job. They kept us informed of timelines etc…read more Highly recommend them!

Don't get work unless you have a written estimate. I was charged over $1100 for changing 2…read morebatteries on my pickup. The batteries MSRP is $170. Crazy for a simple job. I talked to Karen about this charges and was told we need these marks up so we can keep the qualified technicians. Quality but at crazy price.

Didn't fix the car. Kept it a week and a half to try to determine the problem when an engine light…read morewas coming on at a certain speed. Replaced the o-ring, which they had just done a few weeks back when they had the car a week and gave it back saying it was "fixed". This time he drove the car over 100 miles (per Zach) trying to "recreate the bad behavior" and couldn't find anything. Finally, told them (after leaving multiple messages that weren't returned) I would pick the car up at a specific time. When I arrived, they were not there. Another employee gave me an invoice for over $100. When Zach came in he was extremely rude when I asked what the charges were for. Ended up saying he would not charge me anything and literally threw my keys on the floor. Never, ever have I experienced such poor service and rudeness.

I had a low tire pressure warning. I stopped to see about getting the tire filled. They wanted to…read morecharge $10 to put air in 1 tire, needless to say - I passed. Now I need new tires and I will not go to them, I don't know if they are going to rip me off or not. Seriously, $10 to check and add air to a tire. Not my level of service for return business.

2011 F-150 pick-up sole owner... Wednesday Oct 25th I went…read moreto your shop for an oil leak. On the rack for inspection I was told a new gasket was necessary. I agreed to the repair and was quoted a reasonable price for the repair....I agreed and was given a 9:00 o'clock appointment for Friday Oct 10th. I arrived as agreed to, told the same young man my name and what the repair was. He shuffled papers, punched computer keys and didn't know what I was talking about and said that he must have lost the papers?? I shook my head, said "What a waste" turned and walked out and he said nothing else, he just watched the money go out the door. Now I have to find a reliable shop to make my repair.