The labor rate of Perfect Pitch is way above industry standards. Perfect Pitch charged $65 service…read morecall and $200 labor per hour or part of. The aquastat needed to be replaced. The first one was not an exact match, the second one was defective, so my labor fee ended up as $1000. Within hours after it was 'fixed' , I noticed the system was still not working, blowing only cold air and never shutting off. I called and he came out taking minutes to correct, but I was charged a whole new service call and labor fee ($265). After complaining, this new charge was dropped, but it is important to note that there is no guarantee on their work, even hours after finishing. I would never use Perfect Pitch again, and would look for a HVAC that charges per job, not per hour or part of.

From the owner: At Pitch Perfect Plumbing Heating & Cooling LLC, we are the trusted experts in providing Joliet,…read moreIL. And surrounding areas with dependable plumbing and HVAC services in residential and commercial. Our commitment to excellence and unwavering dedication to our clients sets us apart as the go-to solution for all heating, cooling, and plumbing needs. With over two decades of experience, our team brings unmatched expertise and a passion for service that translates into exceptional results for our customers. Services offered: HVAC maintenance, installation, repairs; Furnace maintenance, installation, repairs; Air conditioning maintenance, installation, repairs; Boiler maintenance, installation, repairs; Ice machine maintenance; Steam boilers; Refrigeration technicians; mini split installation; electric furnace; air handlers; Licensed Plumbers; Drain cleaning; Sewer repairs; water line repairs; burst pipe repairs; water heaters; tankless water heaters; faucets; toilets; shower repairs, installation; bathtub repairs; installation; sinks; sump pumps; battery back up sump pumps; ejector pumps; backflow testing; water softener; whole house filters; drain repair; lawn faucet repairs; clogged drain repair; whirlpool tub repairs; pool heaters; and much more

I spent $284 on a service call to still have the same problem occur. I decided to call a competitor…read moreto come out to give an estimate on replacing the furnace as was recommended. Sunday morning the competition came out and evaluated what the issue was. The current furnace is fine, just oversized for the house which was causing the furnace to overheat and prematurely shut down. It was recommended to cut a return in the basement to allow more airflow into the furnace. Did that and presto, no more issues. Your competition didn't charge me on top of that!

Tech came to house, filled AC unit with freeon, charged $600 dollars, unit never worked properly…read more Tech came back to look at unit and stated that unit needs to be replaced. Charged another $200 dollars and quoted me for new unit.

About 6am this morning I had a pipe burst. I called up Saltzman Plumbing and they scheduled an…read moreappointment and came right out. Other local area plumbers said they would not be able to make it out for a couple of weeks. Dave was very professional and his workmanship was very impressive. Thank you Saltzman Plumbing for fixing this very serious issue quickly and properly. Would definitely recommend you as well as use you again for future projects.

I had come home to a broken outdoor water main from the street to my home and was without water. I…read morehad called a couple of places for estimates to get this fixed and wondered if t was possible since it was still winter out. I chose to go with Saltzman because they were very reasonable, gave me a very detailed estimate, and were able to come out so soon. I was pleasantly surprised by all their work. One never knows when you call around with not knowing the companies. They were prompt, very clean, did a WONDERFUL job, even put in a bigger line than code required so I would have great water pressure in the future. The team worked well together. Were very polite and kind. I do have some future jobs coming up, like a hot water heater replacement and will definitely call them. Great family owned dependable business that I would recommend to anyone. Thanx Saltzman for restoring my water and doing a great job.

This is an amazing business. From your first phone call, they are super personable and friendly…read more When you're stressed by plumbing issues they are very reassuring and accommodating. Shaun and Caitlin (spelling?) came out and quickly fixed the issue! You have no idea how relieved I feel.

Called for service, had water back up in my laundry room. I knew from past experience I needed my…read moremain drain rodded out. Normally we would rent a machine and do it ourselves but my husband has been ill and was not up to the task. I have received fabulous service from Bradbury in the past so I gave them a call, was given a price of $450, considerably higher than expected, but was in a bind. Called on Wednesday they could not get out until Friday. Tech came in, looked at the situation and said I needed my septic pumped, I know this was not the case as I was just pumped on 9/18/24 and it's a two person household so not a lot of waste going out. Charged $221.45 for a service call. Next I called the pumping service and set up a pump for $300. Guy that came out remembered being here to pump and looking at everything said the tank was fine, said the pipe needed to be rodded, he called his company and a rodding tech who was on sight in less than an hour, sent 60' of rodding through the pipe and problem was solved,charged $185 Mind you I have used Bradbury on multiple jobs, most recently in December? Had them out to switch out a water heater, cost $1400. I have never been given a break down I fees from Bradbury ever, turns out a service call even if the don't do anything is $135, credit card processing fees also charged to the customer. Called on Friday to see about getting my service fee back since the tech didn't do anything, gave me false information about pumping the tank and I felt the $221.45 was not justified, called and was told by the CS she would call me back, she needed to speak with the tech, never called back. On Monday called again was asked to send a picture of my receipt from the other company which I promptly did she sent voicemail and email that she would get back to me. Late Tuesday still had not heard anything, Gina who I had talked to on Tuesday and had just gotten in and was busy, so started the whole process over with a new rep, originally said she would drop the charge to$135, this was unacceptable because he didn't due any work, after bickering back and fourth I was told I would he a refund, only got back $215, was told difference in refund was the credit card processing charges they pay, petty on their part but I just let it go, I have bigger problems to deal with. I am sad this happened, I trusted this company because if their stellar service in the past, but because of this incident I am left wondering how much I was overcharged in the past and that for a lousy $6.45 charge they are willing to lose a customer that up until now would recommend them to everyone. Used them for a well pump, furnace and hot water heater and service was always exceptional, this time not so much, confidence lost, very sad

Very reliable and reasonably priced. I gave my husband a new garage sink for Christmas (isn't that…read morewhat all husbands want:) Mark installed the sink on December 30th. That was part of the gift as well. My husband built our house but sometimes it's nice to let someone else who is knowledgeable and reliable to do it for you. And that plumber is Mark Munsterman!

Mark was quick to respond to my call and was able to meet my schedule for the repair. Courteous and…read morefriendly service was provided with a thorough and affordable repair price. Thanks for using shoe covers, as there was some snow in the walkway. Munsterman plumbing/HVAC is highly recommended.

We have used them multiple times for different issues and I cant say enough good things. It's hard…read moreto find a trustworthy plumber, until now. The technician always takes the time to explain everything to us. They always give the best price, and are very transparent I highly reccomend them. If you want the work done right, give them a call!

We have a large scullery sink at my factory that was constantly backing up and I had reached out to…read morea neighboring plumbing company that I will not name, but lets say they are not 3 seasons. They came back with an astronomical quote, so I started looking for a second bid on the job and came across Best Price Sewer and Plumbing. The service tech came up with a practical solution that allows us to easily repair ourselves for a fraction of the other bid! Highly recommend these guys! I have referred to friends family and business acquaintances and will continue to do so!

Jason did high quality work at a very competitive price when he did maintenance on my heating unit…read moreand humidifier. Good honest work at a good price. What more could I ask for?

My water heater went out. The company that "diagnosed" the problem charged me $99 and said that…read morethis did not include the cost to replace it. The company then quoted me $2200 as the cost to replace it and reiterated that this did not include the $99 that they already charged me. So yes, had I gone with that company, it would have cost me $2300. Armed with this information, I posted pictures and exactly what the "diagnosis" said and asked for emailed quotes...to be clear I said EMAIL only. I then got no less than 10 phone calls saying "please give us a call so we can talk about your situation. Some called more than once. Lakeland Heating and Cooling (Jason) was nothing like that... $1270 flat rate to replace the water heater. Yes, thats how he replied in his email.. as I requested. He came in.. with the water heater... replaced it... and went on his way. Other companies, that followed directions, also came in higher than $2000. I am EXTREMELY satisfied with Jason and Lakeland! High Quality, Tremendous VALUE

Had a heater that was not workin. Talk about great service , at a good price and fast. I would…read morehighly recommend this company, and will use them in the future.

One is often skeptical when needing to reach out to someone they haven't used before. At 2 above…read morezero I needed help. I was looking for someone that was local, could be trusted and was fair. After reading about Edwards, I called and left a message. Within the hour I was called back and we arranged a time. As the time approached, I received a text they were going to be 15 minutes late. When they arrived at that time, they went straight to the furnace and got busy troubleshooting. I watched them work and was impressed with the systematic way they used to zoom in on the problem. When it was determined what component failed, they had one in the truck. Before replacing the component, they looked for the reason why the component failed. They found a restriction/blockage. Upon clearing the problem, they fired up the furnace and it ran as it should. The component didn't need replacing. I gladly paid the fair price I was charged. I feel I was treated fair and honest and will call on them anytime I need my furnace/ac fixed. Thanks!