Rigo and Gustavo did a great job! They showed up for the walk though and provided a timely estimate. Scheduling was easy and I liked that they were the ones to actually do the work. The prices seemed fair and reasonable and all of the jobs were completed as described. Both men were friendly and patient. They answered all of my questions and went above and beyond to help me feel comfortable. I also liked how there was an easy link on the invoice email to pay my bill. Highly recommend. read more

Rescue Plumbing responded right away to give me an estimate. We agreed on a short date to fix the repair. The agreed upon repair was done to satisfaction and the plumbers even added in a side job that wasn't previously discussed at a reasonable price since they were already in my home. I'm highly satisfied with the service I received and would recommend Rescue Plumbing to anyone. read more

Victor redid some of our pipes to route water to our fridge and was fantastic. He was very friendly, patient with our questions, and walked us through what he was doing and why. Even though the project wasn't as straightforward as we initially thought due to our super old building and super old pipes, he stayed and got the job done. Victor is an excellent plumber and we'd highly recommend him. read more

Unfortunately, due to an issue related to the freezing temperatures and my furnace malfunctioning, my pipes froze for the first time in our condo since owning it. This was a place that had really good reviews online, and they lived up to the expectation. They are incredibly kind, understanding, quick, and flexible in their scheduling. I was also a very good value compared to other plumbers in the area. I gladly would use their services again. read more

I found Rescue through Yelp! Assistant and they came the same day, on time, and did a great job. They fixed a supply line leak and put in a new vanity top. They were in and out and had great communication. Spiro is the man, i will always call Rescue going forward. read more

Rescue Plumbing - New bathroom vanity top and faucet - Plumbing Near Me - Chicago, Illinois

Quick and professional service. They responded within 1 hour to my request and scheduled someone for the next day. Javier and Jimmy gave me a heads up when they were on the way and showed up on time, wore plastic boots and were quick to explain what they thought were the issue. I appreciate their honesty because they recommended some home remedies with bleach and adding water and didn't charge us - when they could have recommended a service we had to pay for. We'll be keeping their contact info on hand for our next issue! read more

Javier is the absolute best in the industry and we were lucky to have him fix a rather complicated kitchen sink and plumbing challenge that no one else could get right but his dedication and use of two (2) different-sized snakes with other needed new piping, did the job. A++++Thank you, Javier and Rescue Plumbing! read more

I managed to get someone to come out and take notes for an estimate. After that, I have heard nothing from them.

Dex always comes through for us in an emergency! We have had several plumbing issues in our condo in the last 12 months, and Dex has been great. He's always responsive and persistent, even coming back a few times free of charge to tinker with his solutions to chronic issues we're dealing with. He's been trustworthy and friendly, and I would definitely recommend him to anyone. read more

Victor was a complete jerk. Tried to explain some of the things I attempted and he wouldn't listen and said I was moving too fast for him. He's the so called expert that went to school and training for plumbing and there is no leak in my pipe, rather the water is coming from the shower floor and poor caulking. Victor wanted to charge me $125 for the inspection but that was never mentioned beforehand. He only talked about a free inspection and he never opened up any walls, barely looked around. After I questioned him about the $125, he became all offended and went on a tirade about how his expertise isn't free, and to never call him back. Glad I didn't pay him because Victor was wrong. The leak was coming from the sleeve of my vent pipe. Imagine that? Intermittent leakage behavior due to condensation - and the genius Victor couldn't figure that out. I used to troubleshoot automation machines for a living so I've learned a thing or two. I was even able to confirm the leak by myself with my thermal imager, which I'm sure Victor doesn't have. My advice is to stay far away from Rescue Plumbing because they're a bunch of amateurs. Victor also said that if my leak was coming from somewhere else, that I would not like his number which would be thousands. Turns out he was completely off and the fix took about an hour with a $5 coupling. No thanks to Rescue Plumbing. Go somewhere else to find a real expert plumber! read more

Rescue Plumbing - My own thermal imager showing leak. - Plumbing Near Me - Chicago, Illinois

My tenant's gas fireplace had a leak, so I set up an appointment with Rescue Plumbing, scheduled to arrive between 10AM-noon. Adam (the plumber Pete's helper) texted me at 11 AM asking for more information. I texted and called them asking if they were still planning on keeping the appointment, where they could presumably do an on-site estimate as agreed, and Pete was rude and hostile and said they had already moved on to another job but they would circle back to me in 2 hours. I told them that was okay and gave them my tenant's number to follow up with her. She told me they called her and asked several questions and said they would come by later that day. Unfortunately, they never followed up with her or me after that. I called a different plumber and he fixed the fireplace for a low flat rate (he provided estimate over the phone) that evening. Judging by the other reviews about this company that mentioned predatory pricing, I feel like I might have dodged a bullet. read more

Efficient communication and speedy service for my bathtub repair. Price was at the high end of what I expected, but I am satisfied with the work. read more

We had sewer ejector issues and I needed a good evaluation of what the problem might have been and what we should do. They were quick to schedule with me, very knowledgeable and walked me through my system and my options. I appreciate that the initial evaluation is free and very detailed. Highly recommend. I'll be going with this company for any future plumbing issues. read more

We got a prompt response, the prices were fair, and the work was done quickly. We will work with him again

I feel extremely fortunate for the expertise, good nature and perseverance of Javiar and Jimmy during my plumbing odessey; originally just wanted to replace my kitchen sink faucet and bathroom faucet, there were numerous setbacks that required more work and time; pipes had disintegrated, inner washers were eroded, even a key missing part that Javier was able to find a clutch replacement for on short notice. Despite what could have been massive up charges, they only added the costs of the extra parts needed and the additional services I requested (replacing the connector valves for the dishwasher because they likely were going to need replacement in the near future as well) read more

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5 stars for service. 1.5 stars for pricing. I had a variety of plumbing services completed today, including main sewer line rodding, camera inspection, rodding of 2 bathroom sinks, a kitchen faucet install, and a toilet reset. The quality of the work was excellent -- the team was professional, efficient, and courteous throughout the visit. And they cleaned up after each project. That said, I was surprised by the pricing. For example, the charge for rodding the main sewer line was $725 and camera inspection was $325. Additionally, I was quoted $495 for basic flush of a water heater - quite steep for a relatively straightforward maintenance task for a 50 gallon tank. When I expressed concern about pricing some reductions were made - for example, the kitchen sink install was reduced to $150, which is more in line with standard pricing. The price for rodding two bathroom sinks was reduced to $550 (still on the high side), and the price for a toilet reset was reduced to $325 (still on the high side, even with wax ring and bolt replacement). While I appreciate the price reductions I still ended up paying a whole lot more than standard market rates. I appreciate the thoroughness and professionalism of the service, and would recommend this company on those grounds. However, for those working within a budget it may be worth confirming pricing in advance. Even though the pricing was so high I had the work done today because I didn't want to wait. If I had more time I would have just taken a no cost quote, which the plumbers were happy to provide, and looked around. In short: Glad to have good work done. Bummed to have spent more $ than I would have had I looked around. read more

Reny and Xavier quite literally to the rescue! I called for an issue with my sink that I couldn't fix myself and had reached out to a few places. Compared to the other companies, I was impressed with Rescue Plumbing's quick response time and general promptness. I had reached out Sunday evening and by Monday afternoon, Reny and Xavier were here to help. They called when they were about 15 minutes out and arrived right on time. Even right at the beginning of the window I had scheduled. They were so responsive, communicative, and friendly. They quickly assessed the situation and the problem was quickly resolved. I even learned a few things about what the previous owner did to my condo that they should not have done and how to do things differently. I know that if I ever have plumbing issues again, I'm definitely going to use Rescue Plumbing. Thanks so much again to Reny and Xavier and the Rescue team. 5 out of 5 stars indeed :) read more

I wish I could give these guys a minus 10, or better yet, get their license revoked. They told me that my bathroom plumbing repair would take five hours and they would have to rip up the ceiling of the first floor bathroom, rip up the floor of the 2nd floor bathroom, and remove the 2nd floor bathroom sink and vanity. All for the low price of $3,600. I just had legit plumbers do the job. The only work that needed to be done was in the 1st floor bathroom ceiling. No 2nd floor work was necessary at all. It took less than 2 1/2 hrs. The cost was $569. read more

Recommended by a friend. Javier was awesome. Friendly, professional and super knowledgeable.

Javier and Jimmy came out to give me a second opinion about the cause of leak coming from above my unit. Both were professional and straight shooters which was refreshing. I will definitely contact them again for any future emergencies. read more

I've been using Rescue Plumbing for about four years and they've always been awesome. Bob came out this time for a leak that was dripping into the unit below mine. He figured out it was an overflow valve issue and fixed it fast, no walls opened, no mess, just super efficient work. He was friendly, communicative, and clearly knew what he was doing. Their pricing is always fair for the quality of work you get. Every experience I've had with Rescue has been great. They show up on time, explain things clearly, and actually solve the problem instead of dragging it out. Bob was excellent and I'll never use another plumbing company as long as I'm in Chicago. read more

Dex came out late on a Saturday and replaced my shower cartridge. he was able to get it out even though the metal on the cartridge had sheared off - saving me from having to get a replacement valve, too. Was able to get water back on for the whole 6 unit bldg. great work read more

On time and quick repair. Replaced a broken handle on a commercial toilet. Would hire again.

Victor arrived on time, was very professional, easy to talk to and gave good advice. He assessed the issue and talked about possible solutions. This was very reassuring. read more

I called Rescue Plumbing Tuesday afternoon, and they were able to come this morning. Endless leak in my bathroom faucet, which I delayed handling for months. (Finally realized the cost of delay when I got my last water bill!!!) They quoted me $500 for replacing a cut-off valve and popping in new faucet cartridges, etc. Unfortunately I had to run out and buy a complete new faucet unit, pipes, and have them install it as well. Pipes were black with corrosion and rust. That cost me an additional $300 in labor. Fortunately they gave me the estimate ahead, so I wasn't too surprised. Rigo and Gustavo did a professional and careful job. Cleaned up afterwards, and best of all, tested to make sure there were no leaks. Very clean work. read more

I made an appointment for a shower issue. The gentleman called on the day of the appointment and had me describe the issue with some pictures. Diagnosed the problem over the phone and give me a quote $800-$1000 grohe shower. Went to the local plumbing supply store. They said you have just need to replace the cartridge , called another Plumber and $250 later the issue was resolved. read more

Rescue came to look at my issues but none were resolved. The price they quoted for fixing or replacing my toilet was much more expensive than anyone else I talked to. They looked at my second issue which was low pressure on my kitchen faucet hot water. They switched the lines to where the hot pressure was normal and the cold was slow and then charged me $275. I ended up finding another plumber through Yelp and they resolved both problems. In fact, they didn't charge me for the kitchen faucet issue because it was simple. It just took a moment of troubleshooting and they resolved it free of charge. As an everyday consumer, Rescue Plumbing felt like a place where you always want to get a second opinion. read more

Tried to hire them for a job, was OK with their $125 service call fee, but when I asked if they had insurance they said "yes but if you need us to show you our certificate that's an extra $125" Extremely strange, they refused to provide proof of insurance I ultimately was unable to move forward with them. Would not use them again read more

They were able to come out quickly. My plumber Javier was able to make the repair quickly, cleanly, and professionally. I think it was expensive for the project ($850 for shower cartridge replacement) but the work was completed in about three hours from when I first placed the call (during regular business hours). I'd call them again in an emergency. read more

Bob and Rescue Plumbing did right by me. After getting quoted over $3,000 for a garbage disposal replacement from another plumbing service, Bob delivered an installation in under two hours and charged only 25% of the outrageous price from the other guys (including providing the disposal). He also fixed a couple of other minor sink piping issues free of charge. Glad that companies like this exist to keep the industry in check vs. price gouging customers. Would recommend you give Rescue Plumbing a shot. read more

Rescue Plumbing - Garbage Disposal after install - Plumbing Near Me - Chicago, Illinois

I received a very fast response from the company and they sent someone out right away which I appreciated. The plumber was quick to diagnose the problem and seemed knowledgeable. However the price quote he gave us of $575 just to replace a wax ring on a toilet - which might take 30-60 minutes - was too expensive and he said it could be even more money once he started. My partner and I told him that was way too much money. He then got angry and said that I could just get someone else and that is what it costs to run a company with the cost of supplies and to pay people, and that the cost has nothing to do with the amount of time it takes. He stormed out of the house. I have since talked to other plumbers and they said that the price he quoted was outrageous. I don't normally give bad reviews but his demeanor and overly defensive reaction was upsetting to me. Maybe he was just having a bad day and is an unhappy person. He made me feel bad. The reviews I read about this company are good ones, so I was disappointed by my experience. read more

Victor was incredible. Nailed everything. Fast, on time, great guy. Highly recommend

Super fair and honest! Only downside is how busy they are so you may have to wait a day or two if your repair isn't urgent. I highly recommend having them provide a free estimate before you select a plumber. read more

Was the plumber on time? Yes, in fact early. Was the plumber friendly? Very Did the plumber successfully replace the fill valve for my toilet (which I had already purchased to do on my own but couldn't because I lacked the proper tools)? Yes, for $675. (Note: the fix took roughly 30 min.) I feel violated. read more

Amazing service! Freddy was professional and polite. He called to ask if he could arrive early. He was very helpful and explained the problem well. Highly recommend! read more

While I didn't actually have any repairs made, I am writing a review because I was so impressed with the service I received from Rescue Plumbing. I live in a condo building, and a leak was traced back to my unit. Rescue Plumbing not only quickly responded, they were extremely easy to schedule with and on time. They were extremely courteous when inspecting my condo. They identified the issue as an appliance repair almost immediately; unlike other plumbing companies, they did not charge me for the two-minute consultation and assured me that any future issues would be responded to as quickly as this was. I will not hesitate to call them again in the future for plumbing services. read more

Javier and Jimmy came out to see if they could find an earring that I may have lost down the drain. No luck. But most importantly they were so knowledgeable, friendly, trustworthy , thorough and most importantly kind. My earring remains a mystery but the sense of calm and closure I felt knowing they checked was worth it. Highly recommend and will use again in the future. read more

I called Rescue Plumbing to get a "second opinion" after a visit by my regular plumber who I had been using for several years. It's a really good thing I did, because Javier correctly diagnosed the problem (a clog and cracked vent pipe). If I had gone with the first plumber, the problem would not have been repaired and I would have ended up in a much worse situation. Rescue Plumbing was definitely pricier, but I'll keep going to them because I trust the work. Javier was very helpful in thinking through a creative custom solution that made the most sense for my home at the time. He and his assistant were easy to work with, non-judgmental about my old Frankenstein-ed plumbing system (which has been a thing before with some plumbers), and they were very patient in explaining things to me and generally letting me be nosy about the process, which I appreciated. read more

Thanks so much! Victor did a great job, fast and very nice! Good communication, on time and professional

Dex from Rescue Plumbing was great with a failed ejector pump and sump pump that left our basement full of smelly, gross water. He was easy to communicate with, really helpful in quickly getting us our plumber report so we could share it with our insurance, and he helped connect us with someone to get the restoration work going. Very much appreciated him! read more