I Had my yearly furnace maintenance and checkup yesterday from King Heating, Cooling and Plumbing…read more My technician Cole was professional in every step of the way while going through the procedures. He explained to me step by step what he was doing as I was asking him questions about what he was doing. He didn't stop working as I was asking questions. He talked about the importance of having your AC and Furnace maintenance and checkup yearly. I was educated about my furnace and importance of changing the Air filter. I feel like I know my furnace like I know my car now. Every technician over the years that came out to maintenance my AC and Furnace were all well trained, trustworthy and professionals. King Heating, Cooling and Plumbing is a 5 star trusted professional establishment that has maintained my AC and furnace since they installed it years ago. Thanks for another good job well done King Heating, Cooling and Plumbing.

Seems like every time I need a technician to come out, there is always a lack of communication. I…read morerequested a morning appointment and thankfully I called to confirm my appointment and sure enough they had me scheduled for an afternoon appointment. I made sure they changed it to morning. Also, I made sure to remind them that I do not have access to a hose or pressurized water source and they said that they had it in the notes. The tech showed up today and said no one told him there was no pressurized water source at my home and he would do his best to clean it by hand. It is unfair that I am asked to pay full price for service that won't be done the right way. I called and let them know the tech was unaware and the woman that answered the phone said it was in the notes and they were not sure why the tech was not informed. I asked for a discount and was just told a manager would get back to me. Very disappointed once again. Do better, guys.

Very good company highly recommend Professional technician…read more I call the company for service, and technician Very fest and solved the problem quickly and Very good prices affordable

New install and system is completely down. No technician to come out for three days. Unacceptable.read more

Tech was on time, professional, and seemed to know his job…read more I have used this company for sometime and have had no problems.

Service Representative was great. However, Rheem didn't honor their warranty because my parts had…read morewater damage. My furnace still needs work because it wasn't installed properly causing condensation to form inside. My service technician was knowledgeable and noted the problems. My furnace is working well thanks to his diligence. I would recommend Dr. Air.

Called them to get a quote to replace a part and the woman who answered couldn't be more…read moreunprofessional, unhelpful and unfriendly! Geez I'm a customer calling to give you business the least you could do is try to help and not say sorry we can't help you!

Follow-Up, Thank you to the Owner, Susan Carroll for…read moresending an apology letter and refunding my service call. It speaks volumes to the fact that you tried to "make this situation right". I appreciate the honesty in your letter. I'm still very concerned at the fact that your service man completely "misdiagnosed" the issue, which would've cost me over $4,000+ had I not done my own due diligence. That's not a small oversight... It's significant.

When I had my air conditioner serviced in the spring the guy was very honest that I needed a new…read morecapacitor. He showed me the test and I know my way around air-conditioning units. He didn't try to upsell me to a new unit. Family run. Would definitely use them again.

I waited a week after the installation of the new AC to see how it ran and I have to say I highly…read morerecommend Air Source 1. AC went down during the hottest days of summer and Tim came out and gave me a quote, on paper, to replace a 25+ year old unit, answered all my questions professionally. So I knew there were no add ons. On day of Dustin and Alex came out, professional, really nice and easy to work with and installed it within hours. They kept the install clean and no fuss. Funny guys, too. Great to talk w/. Waited a week to see how the AC ran and it is phenomenal. Worth the investment. Highly recommend Air Source 1.

This is the worst customer service that I've ever seen. Their motto is to get customers and keep…read more'Em. That's sure not how they treated me. In May of 2023 I called out because my AC unit was not working. He came out here and tested and assured me that the coil in line was fine. I needed to replace my outside unit I paid him to do that 2 months later it was out of freon, and then he charged me again to replace the freon. By the end of summer he had to come back out again because it wasn't working and told me that the coil in line was bad. Then he told me he was laid up and could not do the work. I called back in the spring and the secretary assured me that they would take care of the problem. He came back out may of this year took one look at my crawl space and basically told me to go pound sand I have to find somebody else to do the job. So in conclusion he sold me a unit that I did not need and then would not complete the job from my experiences. I would not recommend these folks for anybody out of a scale from 1 to 10 I would rate them a negative 10 Also, my original unit was only 6 years old and of course he took that.

We just had our furnace and a/c installed 8/10/2021. We were very happy with the service and…read morepromptness. It actually got to 89 degrees in the house, and once it was installed it cooled very fast. It was nice to find some one so close to home and we thought the price was very good. I would recommend them.

TLDR; absolutely recommend Wanktuck for any HCAV work…read more We purchased a home several years ago and were aware that the mechanicals in the home were old, but decided to get every bit of milage we could out of them before we finally bit the bullet and replaced all of our systems. We gathered a few proposals before moving forward and Wantuck went the extra mile to get us the best, most competitive pricing out there. Their people are all incredibly nice, punctual, clean and really care about the service they deliver. I rarely write reviews but having read through some of the older ones decided this was needed because their rating is not reflective of their level of service.

Postscript III: The Platinum Service Plan is worth every dime! We had an emergency following a…read moreflood and the service technician was out same day to restore hot water (tank not purchased from Wantuck but covered by the service plan). The team is ALWAYS polite, courteous and exceptionally knowledgeable.

I was hesitant because this yelp score wasn't awesome... but I had JC install zoned heating in…read moreJanuary, and they were not just the best HVAC experience I've had in Chicago, but probably one of the best experiences with any business ever, they even cleaned up some of the mess some drywallers left. They were fast, and super polite. I didn't think the bill was anything but average.... So I came back to see why that yelp score was low.... then i realized it was just one kind of stupid two star reviews, who begins his two star review with the quote "Their work is of the highest quality". Whoa... Full Stop. We all know that Chicagoland represents a massive population, and our weather delivers high heat, and freezing cold, in a rapid shift. If you are dealing with "The best HVAC company in Chicago", and you talk about how they came and fixed your furnace in 60 minutes, "two stars" shouldn't be an option to click. "THE BEST" and "SUPER FAST" in the 3rd biggest

Avoid this place at all cost! Robbers! They charged us $945 to put in 3 pounds of refrigerant. I…read morewill never allow these crooks to set foot in my house again. This was Friday at 1pm, not an evening, not a weekend, not a holiday. Check out the invoice.