This place was recently taken over by Saber Health. It is severely understaffed in all areas:…read morehousekeeping, food services and management. My father was there for only 2 weeks and fell 3 times, resulting in a fractured rib. His room was not cleaned within those 2 weeks and he was not seen by a physician (as required) until his second hospital visit. A paramedic called me to voice their concern about his level of care, when his sugar levels were 380. I called the complaint number to finally get management to act. Definitely find a better facility- there's a reason why there are empty rooms and no wait list.

Ranson Ridge Assisted Living has now been open 4 years...and still looks as beautiful and clean as…read morethe day it opened. Families rave about the care their loved one receives from the loving staff. The in-house medical services are excellent. It's a very socially active community which the residents thrive on. The rooms are spacious and bathrooms are tiled with zero-threshold shower stalls...nicer than my own at home! This is a private pay community (no Medicaid). I work at Ranson Ridge and many of the other staff members have been there with me since we opened. We are proud to be a part of such a wonderful place!

they seem nice when they take your love one in but they never did rehab to get him up they let…read morehim get bedriddin and bed sores from head to toes and would not let him leave he was blind and crippled in his hands because he did not have a ramp this was rental property he was renting and they wanted him to sign papers he could not see and hands cripped and i was told i had to sign it after that covid came and i was the one being threaten about a ramp i got him in the house before that would not do so i paid for one after i found someone to put in for me i got him home he was compelety bedridden and bedsores from his head to his toes he was in out of the hospital for next couple of months he passed away due to his bedsores so i would not recomend them to anyone

I am very familiar with Olde Knox because many of my residents at Ranson Ridge assisted living and…read morememory care have received services there. Their nursing and rehab professionals deliver excellent care and truly care about their patients. Their staff is very experienced and knowledgeable. It is always so clean and bright and, unlike many facilities, it even smells good! I would not hesitate to have a family member be a patient at Olde Knox Commons.

They took such great care of my mom! Sadly she had to be moved to a skilled nursing facility. We…read moremiss our Wexford family!!

I wish I didn't have to go to a place to visit a loved one however, this is not a place. It is very…read moremuch a home filled with loving staff members, well kept, great food and, beautiful surroundings. The incredible memory staff treat the people that live there with respect, dignity and, love. I feel so much better after a few visits. Words are hard to find. When you have a family member or friend, spouse that has to be in assisted living- you can trust that the Angels in Huntersville, NC will treat them like family. I chose to volunteer in my home town for Hospice and see lots of facilities - not homes. This place should be very proud of the culture they have for taking care of their patients and making it a home. Thank you Angels for taking such good care of my Grandpa. I will always remember the kindness and genuine love you share with him.

The RDO Kristi and their Admin Assistant Heather is rude, and unprofessional! The admin assistant…read moreact like she owns the building! She is the reason staff are resigning! This is a terrible place to work and the residents suffer for no enough staff to Cather them with their needs! Staff are not properly trained and staff do everything! Like having an 8 jobs in 1 little pay check! $8.00 for pca cna and $9 for medtech. Worst place to work at. Staff and even managers keep walking out the door! It's a big turn over every week! Staff specially kitchen staff loved to talk about resident and other staff!

My Dad has been at JSL, Mooresville location, for almost five months. We are so blessed that Gino…read morecontacted us. The staff has been so caring and kind to my Dad and we feel he is getting wonderful care at JSL. Gino and Jessica have been great and they are wonderful communicators with us. We highly recommend JSL for your loved one.

As a close neighbor to the Joyful Senior Living home, I have gotten to know the Owners a bit…read morethrough neighborly conversations. I couldn't imagine more concerned and caring people then them to have established this needed care home in Huntersville. I see the improvements they make for the convenience of the residents. It is heartwarming when family members as well as caregivers take the residents for a stroll or more likely a "roll" through our neighborhood on nice days. They provide planned activities for the residents and have even invited at least one of our elderly neighbors to come for a visit and join in with the group. It is a welcoming, caring and overall nice place to be. Paul B

Brought my 90 year-old mother here after hip surgery for acute rehab. HORRIBLE place - took her…read morehome after 4 days. In that time, she only had 1 PT session; the food disgusting; the RN giving out medicine was beyond hateful. The facility was old and dingy.

I added this business over two months ago. I have been putting this writing off…read more So I will start now... They took care of my dad with patience and care. Whenever I visited, I was treated warmly, and my father was always resting comfortably in a clean room and a pristine bed, with carefully laundered, comfortable clothes. He had dementia, so he was unable to tell us how the staff was treating him (and never having been the type of person to complain) we had to take non-verbal cues. All the cues pointed to a staff that was both patient and caring. Trust was essential to us and something we considered heavily before deciding on a place for our beloved father. During his final days, our family experienced feelings that I cannot properly put into words here. Likewise, I am unable to express how sensitive the staff was in their treatment of my father. I imagine that they deal with loss on a regular basis, but never once did they regard our grief casually. My father was a kind, gentle, man and was known for his singing voice, his whistling, his love of jazz and his love of the Word. The staff made sure he was able to enjoy all these things during his final days. They all knew him by name, and said he was easy to care for and easy to care about. This was evident in their heartfelt farewell. You can not pay someone to care, and [care] is what they did here. Perhaps I have not adequately relayed, but in my heart I will absolutely, always appreciate every last member of this staff for giving of themselves so selflessly, when it counted most.

Caring & Loving home environment for end of life care. Residents and their family will feel right…read moreat home during their own journey.

Family owned, newly renovated assisted living home. First truly 5* residential assisted living…read moreoption that I've seen in Charlotte (only seen other properties of this caliber in luxury residential areas in AZ and FL). All 5 or 6 rooms have private bathrooms, gorgeous decoration, cozy feel. They just finished renovating whole home, I must have been one of their first tours. Given equivalent pricing to large institutional homes, would be surprised if they are not full within a couple months.

From the owner: We are a premier assisted living home nestled in a quiet Charlotte, North Carolina neighborhood…read moreoffering all the benefits of assisted living in a residential environment. We recognize that some seniors want to remain in their homes as they age but are precluded from doing so due to changing needs. In designing The Sanctuary, we sought to combine all of the luxuries of home with the highest standard of excellence in care. Our commitment is to provide families with peace of mind - knowing that your loved one is comfortable, engaged, safe, and respected. Our competent staff, comprised of Certified Nursing Assistants, Med Techs, an Activity Director and Chef take care of everything - nutritious meals, medication management, daily housekeeping, hygiene assistance, and recreation. The home is staffed at all times and strictly adheres to a 3:1 resident to caregiver ratio. Unlike larger assisted living facilities, that means a maximum of six residents have immediate access to two caregivers.