felt bullied when we made the decision to change to a different hospice company because of poor…read morecare.

Excellent patient care, so impressed with their coordination of care. There staff at the office are…read morealways to assist with all our needs.

The care quality is like no other. This team goes above & beyond to see heir clients get…read moreeverything they need.

Main concern was assistance in medicine compliance,oxygen compliance, game playing, hygenic…read moreassistance and then light housekeeping. Four days of visits and zero game playing. Wet clothes left in washer. Not hitting all the marks. Add to that a want to bill you via credit card before you see the bill. Not a great way to run the business.

While visiting Lewisville with our grandmother who was wheelchair reliant, we were limited in what…read morewe were able to do. We searched the web and scoured the yellow pages for one evening's worth of help. After 3 calls we found Family Staffing. Patsy and the caregivers are wonderful. We had a great vacation even with our challenge and Grandma Sue had a wonderful time too. She has a new friend and we can recommend Family Staffing Solutions and Patsy 100%. They were a Godsend. Thanks ya'all Betsy

Amazing, compassionate, very high quality care and communication!! This agency truly treats you…read morelike you are a valued patient and not just a chart or medical records number.

From the owner: On-Call 24x7 Nurse owned and nurse run, we have a registered…read morenurse available on-call 24 hours a day, 7 days a week.

Great locations for clients and professionally run company. I think this company is knowledgeable…read moreabout the hone health care businesses.

Absolutely fantastic! Beth and Elizabeth are superstars, I can't express enough how caring,…read moreconsiderate, and loving they are. In times of vulnerability, I understand being on edge or on guard but fear not with Griswold. They will treat you like their very own and ensure your health and well-being are prioritized above all. On top of that the connection built with Elizabeth was truly genuine and the time spent flew by with how well we clicked. If you're looking for above and beyond care with reasonable pricing, I would turn to Griswold! I will always recommend them

The Legacy at Home provides superior care to their patients. The care team goes above and beyond…read moreto support their patients and the families with compassion and skill.

We have been using Legacy at Home caregivers for our mom off and on for over 5 years. We have had…read morewonderful experiences with them. There have been times we've needed caregivers 24/7, and there have been periods of time when we've only needed a caregiver for a few hours here or there to support mom while venturing out to a doctor appointment. Legacy at Home is flexible and allows us to shift between mom's needs with very limited notice. After a recent fall and an ER visit, mom was sent home about 10-11pm. With a few hours advance notice, we were able to have a caregiver meet her at her facility and stay the night with her to provide the support she needed. The schedulers are fantastic and the caregivers are warm and loving. If for some reason a caregiver cancels at the last minute (car accident, illness, dangerous weather, etc), the scheduler on duty will work tirelessly to find a replacement caregiver and they will call back with regular updates on their progress - no matter if they are successful in locating a replacement caregiver or not. And most of the time they are able to find a replacement caregiver. They have amazing people who are caregivers. Many of them have made this their career choice and they want to help and support their patients. It may take a few caregivers before you find the right personality match between your loved one and the caregiver, but once you find the right matches, it's a wonderful thing! The caregivers select their preferred schedules and patients and you start to see the same people over and over again because they form very sweet caring relationships. The caregivers may even text an update here or there, if you also form a relationship with them. I highly recommend Legacy At Home. They have provided significant peace of mind for our family knowing our mom is being well cared for every day.

Update: I received a call from a director. She apologized profusely explained some things. Made…read moresure the pre authorization finally went through, and checked in with me multiple times to make sure I was getting Physical therapy. I appreciated her diligence and the effort she put into my case. Old review : I had total knee replacement surgery. This company contacted me initially and we set up times. The RN came and she was Amazing! The PT came and he was great. What I have major issues with is I was supposed to be getting 3 sessions a week for two weeks minimum.. On my about to be third session , the PT said oh we don't have pre authorization. I wondered about this so I called. The company would not call me back. I called twice. I waited 7 hours and no follow up call. I called a third time around 3 in the afternoon . I finally got someone and they said, " Oh we don't have pre authorization." I said , "Then how did you guys send people to my house in the first place?" They still have not answered that question. I still should be having PT sessions , it was knee surgery, the Dr. office did send that over (I checked) , and still no services and no calls from this company when I should be having therapy. Knee surgery is a difficult surgery mentally and emotionally, and to have to deal with this is unacceptable. I rated the company a 1 only because I really liked the PT and OT. Their management , scheduling , return calls needs to be improved.

We have used BrightStar since October 2022 for my father who has Alzheimer's and moved into…read moreassisted living. I can not say enough positive things about everyone we have interacted with! The companions have been wonderful. Our regular one Lisa D is a jewel! She keeps us informed of how he is doing, activities he is participating in and anything he needs. Elizabeth has been a godsend in what ever role she is doing for Dad. I highly recommend BrightStar!