Excellent patient care, so impressed with their coordination of care. There staff at the office are…read morealways to assist with all our needs.

felt bullied when we made the decision to change to a different hospice company because of poor…read morecare.

Hospice Plus has a great reputation and they cared for a member of our church and recommended them…read moreto us. I was so happy that we chose Hospice Plus to care for my mother. She was on service for about 6 months and we really got to know the team so well. The lady that would come and bathe my mom was so kind, and was the highlight of moms days. The nurse was so kind and would hold my moms hand and talk to her even when she couldn't talk back. She was intelligent and always had my mom's best interests at heart. Thank you Hospice Plus Lewisville

The care quality is like no other. This team goes above & beyond to see heir clients get…read moreeverything they need.

Main concern was assistance in medicine compliance,oxygen compliance, game playing, hygenic…read moreassistance and then light housekeeping. Four days of visits and zero game playing. Wet clothes left in washer. Not hitting all the marks. Add to that a want to bill you via credit card before you see the bill. Not a great way to run the business.

Our family experienced deeply troubling and inexcusable behavior during our aunt's final hours…read moreunder the care of Arcy Hospice. The continuous care nurse spent extended periods on her phone while wearing earbuds and failed to recognize that our aunt had died; the chaplain who entered the room was the one who noticed and asked the nurse to check her. Even more distressing, our family first learned of her death through a text message of condolence from the care home rather than from hospice staff. This level of inattention and lack of communication during a patient's final moments is unacceptable and represents a profound failure of basic hospice care.

When our mother had a stroke in the summer of 2024, she was placed under hospice care. It was clear…read morethat her quality of life was diminished. At first, Arcy Hospice checked all the boxes. However, it was abundantly apparent that the nurses and social worker were not familiar with stroke patients and the atypical pattern of decline seen in stroke patients. Nurse Amber yelled at the patient's daughter when the she called Amber out on several issues. These issues included but are not limited to: manipulating PPS scores (and other metrics) for administrative purposes to justify releasing patient from hospice care, inability to maintain professional conduct, and lacked any ability to show empathy. Nurses Debbie and Sharice were even less professional. Madi, the social worker, was a disappointment to our family as well. Please look elsewhere! The patient passed TWO WEEKS after being released from Arcy's Hospice 'care'. The thing that is MOST troubling is that not a single nurse or administrator reached out to offer condolences to the family after the patient passed. After almost a year on hospice, the family and the patient deserved more than silence. Arcy Hospice takes zero accountability and has no respect for the truth. The owner lacks integrity and offers nothing to mediate conflict between family members and the administrators and nurses. Please look at other options in the community. There are better hospices in Flower Mound and the surrounding area. Avoid Arcy - your loved one has an innate right to compassionate care that Arcy Hospice simply cannot provide.

Accord Hospice Care was far beyond our expectations. Everyone involved was kind and caring. Diana…read morequickly arranged everything (all of the equipment and medications and more) so it was a very smooth transition from the hospital to home. Our mother was very gently taken care of by all of the staff. Everyone at Accord was respectful and did everything needed to make our mom comfortable. I really cannot say enough about the level and care and support provided for my mom and the entire family. I highly recommend Accord to anyone looking the VERY BEST in Palliative and Hospice care for their loved one. It was the best decision ever, and Accord was suggested from a dear friend who had used them. PLEASE DO NOT PASS UP A CHANCE TO WORK WITH Accord. They are exemplary!!!

They cared for my love one unconditionally and truly impacted our family during our time of need…read more My loved one qualified for services due to her CHF and she was given a bad report coming out of the hospital: the Dr basically said she would not make it through the weekend. We brought her home that weekend and the loving and caring staff not only got her comfortable but more importantly, she had a series of falls the last few months before this hospital visit, so she had not walked for almost 8 months. She was started on some muscle strengthening exercises, given some tender love and care, and not only did she make it through the weekend, but she walked about a month later for the first time in a long time, and lived almost 7 months after receiving such initial devastating news. We collectively know that it was Accord Palliative and Hospice Care that went above and beyond for our family. Thank you guys so much for caring for us in our time of need. -Davis Family

My mother lived in a 4 Seasons home for almost 5 years. I highly recommend these homes. We didn't…read morehave to have her tested for levels of memory loss or care needs; they just took care of her as her needs increased. The small number of people in each home makes it easy to visit and the atmosphere is more home-like. I feel sure that Kendra's care extended her life because she personalized everything about her care, getting her up to keep walking, and learning and addressing her needs. We did have occasional concerns about other staff and our concerns were always addressed satisfactorily. Nellie and Joy were also good; unfortunately I don't know all of the other names. We moved Mom to 4 Seasons during the pandemic, which was scary, but it turned out to be the right thing. We are very grateful.

If anyone is tasked with finding a home for an aging parent or loved one look no further. The home…read moresetting and wonderful caregivers make this difficult decision easy. My MIL could no longer live independently and we struggled with finding just the right place where she would still feel like she had a home. 4 Seasons has houses in residential neighborhoods and the staff to resident ratio gives us piece of mind knowing she gets the attention and help she needs.

It is stressful and scary trying to chose a hospice while going through end of life challenges for…read moreloved ones. Harris helped tremendously at the most critical moments and they communicate and coordinate tremendously well across the organization to make things as smooth and comfortable as possible.

Amazing, compassionate, very high quality care and communication!! This agency truly treats you…read morelike you are a valued patient and not just a chart or medical records number.

From the owner: On-Call 24x7 Nurse owned and nurse run, we have a registered…read morenurse available on-call 24 hours a day, 7 days a week.

I was able to meet some of the team members on a recent tour. Seems nice, love the receptionist,…read morevery friendly and answered all of our questions. Thank you!

Tried to do a Medicaid-Pending application. Was presented with nothing but obstacles and…read moreadversarial questioning. Felt like I was being cross examined. The staff is not helpful and not welcoming. Do not recommend.

My grandmother had Parkinson's, but had been in such good shape beforehand, that her hospice went…read moreon for many years. She had been in several horrible, neglectful homes (although we thought we were being very selective) and we had begun to wonder if every place knew the spin to give but kept none of their promises.. until we found this home. We had taken her out of another private home nearby, because she had developed level 4 bed sores there, lost a lot of weight (they blamed her, by the way), and the resident dog, which reeked of cigarette smoke (despite swearing it was a smoke-free environment), was allowed to jump up on her and tore my grandmother's fragile skin several times.. but I digress. This house was a completely different situation, but it was the reason we found her new hospice home. I can't recommend them highly enough. We loved her very much, and were determined not to abandon her or let our own personal lives push her to the periphery. They allowed us to visit my grandma any time 24/7, and it was clear she was being well cared for. Many of her bed sores closed, despite her being very rigid -- which means limited ability to redistribute weight. The staff all developed relationships with her, and tried to include her in activities as much as possible; they learned what she liked and enjoyed spoiling her. Whenever we came in, they were welcoming, and accommodating and gave us detailed updates on how she had been doing that day. The night before she passed, they allowed me to spend the night by her bed, holding her hand. They told me what to expect -- with compassion -- and cried along with us when she passed. I could not have asked for more. They helped us through an emotionally painful yet sacred transition, which we all one day will face.

The 4 Seasons Senior Living Care Homes are some of the best care homes in the Dallas/Lewisville…read morearea. They are always clean, have the most committed and compassionate caregivers who engage with the residents and have a good resident/staff ratio. I would recommend these homes over bigger facilities.