Customer service needs improvement one person there and only takes appointments while yelp says…read moreit's open I disliked that I drove over for nothing so sad.

I added a photo to my original review. I love the layers and the color is exactly what I wantedread more

I've had a wonderful experience every time I've connected with this salon. Their customer service…read moreover the phone and through text is always warm, professional, and kind. I look forward to finally getting my hair done here soon because I already feel so well taken care of. The owner, Veronica, runs the suite with such professionalism. Five stars well deserved!

This salon really stands out in the middle of old town Chatsworth, we really needed something…read moremodern and aesthetically pleasing such as this beautiful salon. Super clean, smiling and welcoming staff. Had my hair done by Morgan who far exceeded my expectations, she was extremely accommodating and really knew what she was doing. So happy to have found a new salon nearby!

I've been getting my hair cut by Yvonne's and I honestly couldn't be happier with the results every…read moretime. She has an incredible eye for detail and really takes the time to understand exactly what you want. My hair always comes out looking clean, balanced, and easy to style, which is something I've struggled to find with other stylists. What I appreciate the most is how precise and consistent she is with her cuts. You can tell she truly cares about her craft and making sure her clients leave feeling confident and happy. She's also super friendly and makes the whole experience comfortable and enjoyable. If you're looking for someone who is talented, professional, and genuinely great at cutting hair, I highly recommend her. I always leave feeling like the best version of myself.

Yvonne is amazing. Super close to my work and always does a great job and it's super friendly. I…read morewill always go to her. Thanks.

Everything. Cut. Style etc. precise. Friendly. Listens. Great vibe. My son goes here also…read more For years.

About a month ago, I had a balayage done at another salon which damaged my hair. I had breakage,…read moreand it felt dry and brittle. I came into the Sarah's salon ready to cut it all off. Sarah was able to talk me off the ledge- she trimmed my hair, and educated me on how to keep it healthy. I left so happy with how my hair looked and felt.

I got chunky highlights and the staff delivered!!! It came out so good and was such a nice…read moreenvironment. 100% will be going there again

Came here 4/21/26 based on high ratings for a special occasion. I asked for a brunette base,…read morehighlights, and a haircut. After 5.5 hours and $350 + tip, my gray hairs in the front were still completely visible--the main reason I came in. When I brought it up, I was told I should have specifically asked for gray coverage, which should be part of a basic consultation or at minimum asking the client if this is something they want. I also had uneven, patchy highlights. I returned the next day for a fix, requested a different stylist, and was denied. They said the same person could fix it all they needed to do was tone it down a bit, and cover the greys The "correction" resulted in my hair being taken darker overall, with the highlights essentially gone. I paid for highlights and left with dark hair. They told me eventually it should lighten down but I'm not seeing any improvement it's still really dark. To make matters worse I also left with visible dye on my forehead something I wouldn't expect after paying this price at a salon. Very disappointing experience and not one I would recommend I honestly wanted to cry. I really would have expected a partial refund or a proper correction by a more experienced stylist.

My usual stylist was booked out for a week and I needed a haircut, so I decided to try somewhere…read morenew. Let me just say -- lesson learned. I called and got an opening for the next day. I was told the haircut would be $60, so I booked it. When I arrived, I wasn't even sure I was at the right place because the business name didn't match. Turns out it's just a bunch of stylists renting chairs and advertising under their own names. The space itself is a weird little hole in the wall -- not inviting at all. The door was locked when I got there, and my stylist was nowhere to be found, so another customer -- still in a robe with product in her hair -- had to get up and unlock the front door for me. That set the tone for the rest of the visit. I tried to communicate what I wanted since it was my first time, but my stylist seemed far more interested in talking than listening, so I eventually just let her do her thing. Then we moved to the shampoo station, and the chair was absurdly small and uncomfortable. I mentioned it, and she just chuckled and said, "Yeah, it is pretty small." In the middle of washing my hair, she asked me, "Isn't this relaxing?" -- after I had just told her the chair was uncomfortable. Fluorescent lights blaring overhead, people chatting at full volume in a tiny space, and the world's smallest chair... relaxing is not the word I'd use. I just nodded so I didn't have to answer. Then, while still rinsing my hair, she asked if I wanted styling. I was confused and asked what she meant. She explained that styling would be an additional $60 and would require washing my hair twice. I declined -- I wasn't looking for rollers or anything like that, just a basic cut. We finished up, went back to the chair, and she said she'd dry my hair so I could see the cut better. She roughly dried it, left it still damp, and the haircut looked like something straight out of the early 2000s. At that point, I just wanted to leave. Before I could even stand up, she asked if I had Zelle. I said yes, but reminded her I was told they take credit cards. She said they do, but there'd be a fee and she'd prefer Zelle. I just paid it and got out of there. I walked out into the cold January air with damp hair and ended up with a headache. When I got home, my husband asked me if it was raining outside because of how my hair looked. I just blow-dried it myself and accepted that this was a reminder: make the appointment with the stylist you trust and know that they are doing, even if you have to wait.

I've been going to Haesue for my haircut for years now. She is the best. Always ready at my…read moreappointment time, efficient, and my hair is perfectly cut every time the same way. I will keep going here as long as I can!

I just had my second appointment here, and I couldn't be happier!…read more From the second you walk in, everyone is so welcoming and kind. The salon has such a great vibe, and you can tell they genuinely care about making every client feel beautiful. Melissa does my color, and she is incredible. I've never gotten so many compliments on my hair color in my life. People are constantly stopping me to ask where I get it done. Gina does my extensions, and they are absolutely flawless. Together, they're the dream team, and they make me feel so confident every time I leave. What I also love is how attentive they are. If I've ever had even the smallest concern, they take care of it right away and make sure I'm completely happy. That kind of customer service is rare. Their pricing is fair, their work is amazing, and I recommend Melissa and Gina to anyone who's looking to love their hair and feel beautiful. I'm so glad I found this salon!

In particular, Jovan is truly gifted when it comes to extensions and color! My hair is…read moreunfortunately quite thin and as it gets long, it gets scraggly. This time instead of rocking extensions for length, Jovan decided to try it just for volume. I don't usually like to post photos is myself but to see an example of what she can do- see pics- I will never go to anyone else for my hair!!!

Hana is absolutely amazing! I came in with waist-length dark brown hair and asked for a big…read morechange-an A-line bob with balayage highlights-and she completely nailed it. She took the time to really understand the look I wanted and explained what would work best with my hair texture and face shape. The cut is so precise and flattering, and the A-line shape gives it the perfect amount of movement and edge. The balayage highlights are beautifully blended and add so much dimension to my hair without looking overdone. It feels modern, fresh, and incredibly easy to style. What I appreciated most was Hana's attention to detail and how confident she was with such a major transformation. Going from waist-length hair to a bob is a big step, but she made the whole experience comfortable and exciting. I've gotten so many compliments since the cut! If you're looking for someone who truly knows how to create a stunning cut and natural-looking color, Hana is the one to go to. I couldn't be happier with the result!

I'm really disappointed because I previously left this salon a glowing review after having such…read moregreat experiences here. Unfortunately, my most recent interaction felt completely different. I didn't feel welcomed at all. I had forgotten my wallet and needed to pay the deposit another way, so she offered to send me a payment link. I stood there waiting and mentioned I hadn't received it yet because I wanted to secure the appointment. Her response was, "Yeah, I'm doing it right now, you'll get it," but the tone came across very condescending and dismissive. I went home expecting the link shortly after, and now over 24 hours later, I still never received anything. Thankfully, I had a backup salon and was able to book elsewhere. It's disappointing because I genuinely enjoyed my previous visits and had spoken highly of this place before, but customer service and communication really matter.

I needed a hair cut and happened to drive by per chance, without an appointment, I could get a cut…read more A beautician named, Patty squeezed me in. The cut was fabulous.

Love my girl Aleyda! She's been with me for years, and I'm beyond grateful for her!!!! She's just…read moreamazing at what she does!

My husband and I usually come to have a hair cut here for over a year. The service and the skill of…read morehair dressers are very good. Today I had perm for my long hair, the result is very impressed me. I love the style that she made it for me. I would recommend Hana, she is so nice! She also did the hair color for me last time (no bleach)

After a month of seeing how my hair looks like grown out, the hair cut was very uneven on both…read moresides. There are also noticeable uneven layers around my hair. I believe the stylist pulled hair from the back of my head for the "face framing pieces". You can also see how more textured my hair has gotten due to the stylist using thinning shears. For my girlies who have thick frizzy hair please try to avoid this salon as they will thin out your hair.