I really wanted to love this salon because my first Russian manicure here was excellent. The…read moretechnician did an amazing job, my natural nails were not damaged, and my manicure lasted a full 4 weeks exactly as a Russian manicure should. That's why I became a returning client. Unfortunately, my last two appointments have been completely different. Within 4 days of my most recent appointment, one of my nails chipped and broke on the corner (photo attached). The sharp edge kept catching in my hair. I went back to the salon, and instead of fixing the issue or acknowledging that something was wrong, I was told this was "normal." They simply filed it down, handed me a nail file, and told me to file it myself if it happened again. It happened again two days later on another nail, and now, only 1 week and 6 days after my appointment, another nail has broken. Other nails are already lifting and the polish is separating as well. This is not normal for a properly done Russian manicure. I've been getting Russian manicures for over six years at different salons, and I have never had nails breaking, chipping, or lifting within days. When done correctly, they last 4-6 weeks without lifting or breaking. What makes this even more frustrating is that the salon itself advertises that their manicures maintain a clean, refined look for 3-4 weeks. My experience wasn't even close to that. For $140-$160 per manicure, this level of quality is unacceptable. Even more disappointing was being told that these problems were "normal" instead of taking responsibility or offering a proper solution. A premium service should come with premium workmanship and customer service. The photos speak for themselves. I hope this feedback helps the salon improve its consistency because my first experience proved they are capable of doing beautiful work. Unfortunately, the last two appointments have not reflected the quality they're advertising or charging for.

I have gone to this nail salon 2 times and they never disappoint! My first appointment, there was a…read moredelay, but they were able to take me within the hour and offer a discount due to the inconvenience which is a win for me (emergencies happen). I've had two nail techs and both did a beautiful job. My first visit was with Tata and I did a French mani with hard gel. She did great! Second visit was with Victoria and I did the donut glazed nails with regular gel. She also was amazing! This nail salon's attention to detail is unmatched in Brickell. My nails are always looking so clean and pretty. Yes this salon is going to be more pricier than most, but they take a more healthy approach on your nails and these manicures last 3 weeks vs 2. They also spend almost 2 hours per visit just for manicure alone. My nails have never been stronger. Definitely my go to nail salon from here on out.

You get what you pay for. this is the line that describes this place…read more They work by membership, meaning you pay a month for an amount of points that you can use in services such as mani- pedi, wax and facials. The tanning booth is free for the members. Ive been a memeber for over a year and I have minimal complains. I go online, pick whoever I want out of the staff and schedule my appt. They are usually running about 5 min late, which is great because I'm always late anyways. they do chelac manicures, and acid peels too. for 40 bucks, i can not complain about the noise or the delay. in what other place in miami can you get a facial and bikini/leg wax for less than 40 bucks?

I sent them an email asking to cancel my membership with extremely constructive feedback as to why…read moreI was canceling. They did not reply to my email, did not apologize for the bad experience, and most importantly-- still charged me one week later for the membership I had canceled. I HATE giving bad social media PR to businesses as I am a startup business owner myself. However, when a company shows they are not accepting private feedback nor respecting customers' wishes to cancel, I have no choice but to use this opportunity to try to help others avoid having such a negative experience by providing feedback publically here. The manager seemed lovely--- I believe she is the manager, and did all of the talking with me as the employees can't because she is the only one who speaks English. The effort she was making was definitely appreciated. But unfortunately she was not the person doing my nails and something is extremely wrong with the way the nails technicians are getting trained at this salon.  I wasn't thrilled with the job that was done the first time--- it was sloppy, painted outside the nail lines with shellac, and started to chip after 3 days which is not normal for a shellac manicure. But the membership prices were really good, so I thought maybe if I got somebody else next time it would be better or maybe that shellac polish that I had picked out was a really old bottle and was just unpopular. Unfortunately, the mani/pedi I got the 2nd time was really bad...might be the worst I've ever gotten.  I always tip well regardless because I know people have bills to pay and they're relying on that.    --- The water for both my pedicure and manicure was cold. I have no cosmetology license, but even I know that warm water is non-negotiable when doing nails as it is responsible for opening up the pores and softening the skin.  Cold water hardens skin and closes the pores. Using tools on hardened skin is extremely dangerous and painful. ---The pedicure couch is not comfortable, and the customer is forced to hunch forward which is not relaxing.  But the icing on the cake was that my nail technician stacked 2 of these rubber things to support my foot, and they kept falling over and so did my foot.  She just kept restacking them like it was a normal occurrence.  I literally had to hold my feet up throughout the pedicure which strained my back. --- She was so rough with the tools and it REALLY hurt.  I've had hundreds of mani/pedis.  This HURT. The way she picked my cuticles...they weren't that bad and she literally attacked my toes and fingers! And to clean up the polish at the end of the pedicure, she dipped a metal SHARP tool in nail polish remover to clean around the nail. This tool is what is usually used to scrape off shellac gel after soaking fingers in acetone. OUCH.  Why is she using a sharp tool instead of a brush or the wooden stick to wipe nail polish off the delicate skin around my nails? --- NO lotion was used on the my hands or feet whatsoever!  A MANI/PEDI WITHOUT LOTION?! NO FOOT RUB OR HAND MASSAGE?! The minute with lotion is the best part and this salon does not do it!  And I left with rough feet and dry hands! I have NEVER had a mani/pedi with no lotion or at least oil if it's a really rural area. I guess there is a first for everything. --- I understand there's a language barrier, but she did not even say "Hola, como estas" to me! Not even a smile.  She saw I was struggling to plug in my phone in the outlet at the pedicure couch before we started, but she just watched me as I struggled climbing over things.  At least make the effort to say "Hi," "Where are you from" "You live here?" "How is the water." And had she tried to talk to me in Spanish, I would have tried to answer! - My nails were not filed right at all. Some of my nails were rounded, others were squared, and had sharp corners on the sides digging into my skin. One of my fingers she cut so low -- My nail beds were never pushed down. - They put two acrylic tips on my nails which had cracked from the previous job THEY had done. These tips fell off 2 days later. - 5 days later my fingers were still in pain so I ended up going to a dermatologist and spent $115 for that appointment to make sure there was no infection in my nails. The doctor advised me to not go to discount salons like this--- especially when getting SHELLAC manicures. - I went to a different salon to get my nails redone because it had all chipped off in less than a week and I wanted a legitimately cosmetology licensed professional to fix whatever this woman had damaged. I am SO REGRETFUL that I saw their billboard in Mary Brickell village and fell for their free lip wax with mani-pedi special! There is something extremely wrong with the way their nail staff is being trained and the fact that they never apologized after reading my email and still charged me is just unprofessional. BEWARE OF THIS SALON. NOT WORTH THE DISCOUNT.

In town for a wedding, my cousin found this blow dry bar as it was not far from where we were…read morestaying... She booked two appointments (for herself and her mom) and I booked three appointments (for myself, my mom and my sister). We've all had plenty of blowout experiences and to be honest, this was one of the worst. The place itself was fine, but the staff was not friendly. They ran late and were not super communicative. We didn't get a look book until we asked for one and then when we did, the blowouts were far from what we requested. There was one bathroom in the place and as others have shared, it was not the cleanest either. If you're desperate for a blowout, it's fine, but I definitely would not rush back.

Worst hair experience in my life, asksed for a blowout, did not give me anything like I want, WHICH…read morei showed them a photo of. Asked for a natural, simple blowout and they gave me an awful ratsnest NOTHING like i asked for. Yanked my hair until CHUNKS came out, and left knots in my hair. Overall bad vibe do not reccomend no one there is professional or knows what their doing.