I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Phenomenal Team. They don't just provide property management, they provide complete management of…read moreyour investment asset. They work to drive your NOI, cut costs and position your property for long term success. I deed to mention that they also have an in house general contracting team that not only handles maintenance, but are capable of full scale remodels. Very highly recommend.

From the owner: We are also a licensed and bonded General Contractor in Washington. Since we are a licensed, bonded…read moreand insured general contractor, we can service all your repair, maintenance, and improvement needs. We offer this service exclusively to our clients. Which will save you Time and Money

I am the board president for a condo association and we have used Johanna's services for the better…read morepart of a decade. Having dealt with other companies at this association, and in dealing with other association managament companies at other properties that I own, I can say that Blue Chip is top notch. If anyone asks me who to use in this area I recommend Blue Chip without hesitation. Let's boil it down: Honest, no-nonsense, experienced, fair, friendly. This industry has some shady actors - its a breath of fresh air to deal with such a top-notch company. I never wonder where the money went. I never wonder if we're getting the best deal. When projects come up they are handled with professionalism and speed.

This is the best property management company I have ever worked with. Johanna is outstanding:…read morecompetent, smart, helpful, takes initiative, great problem solver and a pleasure to work with. The condo I bought was in a building that had deferred maintenance for decades and so there was a special assessment. She found the HOA a loan which gave the owners a reasonable payment plan and handled all the contracts for major and minor renovations thoroughly and with great skill. She is extremely responsive and personable. Highly recommend.

Do not use this company. Four years ago, they were good…read more Now, if you want a company that will lose your paperwork, get annoyed when you have questions- this is the right fit for you!!! Also, THEY CHARGE ABOVE what other companies will. BEWARE Look around before you hire them!!!!!!

As a landlord who has been in the business for over 20 years and rarely do I have to evict i am…read moredissapointed in landlord solutions and jim. They made errors and if i didn't catch it it would've caused a major problem . And also when they make mistakes on the paperwork they wont admit it. And jim was rude and quick to attack me when I it was proven they clearly made an error . Sad to say but they did not use to be this rude and unprofessional. The low reviews are sad but true!

I am a recent tenant of Rent Lucky. The only reason I did not renew my lease was because, I was…read moreable to buy my own home. I had a great experience because the team is very kind and helpful. I got a full refund on my security deposit. I really liked that I could just text their phone number and get a reply verse emailing or calling. I highly recommend Rent Lucky.

I've written 5 star review for the office staff, I'll leave this one open for possible upgrade due…read morethe the maintenance service. Every job takes multiple passes and months. Had a broken stove replaced a couple months ago, and imagine my surprise when the guy who brought the replacement asked what I wanted him to do with the old one. It's still sitting in front of my unit after several requests to remove it. I'll stop here for now, and will update later, but I live in nice condos and this shyte looks GHETTO as hell. My neighbors hate it, but why should I pay to remove it myself? I LEASE? For years now, and my rent is ALWAYS early.

Sensible Home Management made being a rental Tenant a very easy and enjoyable…read moreexperience/interaction of finding a place to live and helping me out! Other property management companies I have dealt with in the past were usually impersonal or difficult to work with. I had a situation that made some last minute difficulties with changing my lease and they worked with me quickly and comfortably, taking a lot of the worry off my shoulders. The property was nice but with all homes a few things break/need attention. They were very quick and responsive with getting the problems fixed. If I was moving to an area they serviced again, I would have taken the time to lease one of their properties, and would hope to have them manage a rental property. Highly recommended from either tenant or property management perspective!

I viewed a home, and have emailed and called the number associated and got no responces. Phone…read morenumber rings once and goes to an automated message & no way to leave a message or speak to real person. Emails are still going unanswered. First time looking for a house and haven't got the best experiences from the leasers.

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

I cannot express how horrible communication is with this property management company. Do not work…read morewith these people. I honestly feel like I'm being scammed for money. I moved into a unit they manage and for some reason, utilities are separate for my one unit from everyone else in the building. Because of this, they forgot to bill me for my utilities for months after moving in. All of a sudden I have a charge for an extra $700 worth of utilities with no communication at all. Obviously I reached out, and they explained that they messed up and weren't billing me for electricity and gas for a couple months and that now I needed to pay it. After discussion, they told me I would have time to pay it back in small payments over a period of time. I was told "don't stress about it". Then the next month rolls along and its included in my portal with rent. So it messed with my ability to pay rent properly. I asked for those charges to be separated, and I was told by Jeanette that she can't edit the portal. Isn't that your job?? Then, they said they pushed back payment one month which was time enough to pay an unexpected charge of $700 apparently? Pushing it back one month after they messed up isn't a courtesy in my opinion. Now they are refusing to work with me on this and are saying they need the money now and it will not be separated from by rent. In response, I keep trying to talk with Peter on the phone because he is the one who said I would have time to pay it back because it was their mistake, but after days of reaching out, I'm only getting texts back from Jeanette saying they are refusing to discuss anything further. I wish communication on how the bills would work was settled before I moved in. I wish a huge fee I wasn't expecting wasn't added to my bill months into living there, with very little accommodation with time and understanding to pay it back, as it was their mistake in the first place. I wish they had communicated to me that they were adding this charge beforehand. I wish someone would actually call me on the phone and talk to me about it, rather than just sending texts demanding it be paid now, after they messed it up. I really don't think the way they are treating me is fair or understanding at all. I would not recommend working with this company to anyone. I like the unit but unfortunately they are terrible to work with so I'll probably be looking for a new place to live soon.

Over the years, Marguerite has twice helped my husband and I buy and sell real estate here in…read moreTacoma and continues to be a source of guidance and advice. We know we can reach out and get our questions answered about the real estate market even if we aren't going to be buying or selling at that moment. There's never any sales pressure with her. When we sold our condo in downtown Tacoma to get a single family home in Central Tacoma, Marguerite advised us as we prepared. Then, when the time was right, she connected us with an amazing local agent. Eventually we bought the house next door directly from our neighbor. Even though there was no commission in it for her, Marguerite was always happy to make recommendations, advocate for us, and provide vendor recommendations for inspections and repairs. The service Marguerite provides is really unique. We love her realness and honesty as well as her real estate expertise, and we know she will always give us great service and advice. We highly, highly recommend her!

Marguerite is the best. A quality human with vast knowledge in her industry, and someone who is…read morealways working to raise the bar. She is truly interested in her clients, her community and creative ways to bring it all together. We bought our house from her 13 years ago. She was our Tacoma welcoming committee, and she STILL CHECKS IN. Tacoma is lucky to have her. If you need to buy or sell, do yourself a favor and reach out to her. Because even if she can't help you, guaranteed she knows who can.