I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

Katie Mandell is the most outstanding property manager I have ever had the pleasure of working…read morewith. She took over our property at a time when we were dealing with a downed tree after windstorms, and truly changed our lives for the better. She helped us to get the tree delt with, and another dangerous tree taken down so we wouldn't have this problem again. Our prior manager had been complacent, slow, and unhelpful. Katie is the exact opposite. She is prompt to respond, follows up on issues until they are resolved, and has a genuine care for the lives of her renters. She is always warm, friendly, and gets the job done! Maintaining our gutters and landscaping, ensuring seamless lease renewal, and replacing our fridge the same week that it broke are just a few examples of ways she has helped take care of us. She is absolutely an asset to the Maple Leaf Management team, and we feel so lucky to have her.

Best landlord in Tacoma Hands down! They have reasonable…read more prices for what you get and you get alot! They do have a good choice of apt building to pick from with different price points. They fix things Asap. Also one of best areas to live in Tacoma. great buildings and tenets. people are vary polite who live here and are not rude or loud . Also getting the apt was vary fast and stress free!

My wife and I lived in their historic Biltmore property (built in 1889!) for two years, and I have…read moreto say that Williams Properties was the best landlord I've ever had. It's a family business, they're conscientious, and they clearly love the neighborhood and their buildings. They've got full-time maintenance workers for all their neighborhood properties, so problems are always attended to quickly. I cannot say enough good things about Williams Properties--I wholeheartedly recommend them. Plus, all their buildings are in Tacoma's lovely Stadium District, which is a wonderful place to live.

I should have read the reviews…read more The property showed as available but no less than 15 minutes after I submitted my application. I get an email stating that it had been rented out already. Seems pretty fishy to me. I'm not worried about the $50 application fee but it's more so the integrity. If I could give them zero stars as an option. I would.

I cannot express how horrible communication is with this property management company. Do not work…read morewith these people. I honestly feel like I'm being scammed for money. I moved into a unit they manage and for some reason, utilities are separate for my one unit from everyone else in the building. Because of this, they forgot to bill me for my utilities for months after moving in. All of a sudden I have a charge for an extra $700 worth of utilities with no communication at all. Obviously I reached out, and they explained that they messed up and weren't billing me for electricity and gas for a couple months and that now I needed to pay it. After discussion, they told me I would have time to pay it back in small payments over a period of time. I was told "don't stress about it". Then the next month rolls along and its included in my portal with rent. So it messed with my ability to pay rent properly. I asked for those charges to be separated, and I was told by Jeanette that she can't edit the portal. Isn't that your job?? Then, they said they pushed back payment one month which was time enough to pay an unexpected charge of $700 apparently? Pushing it back one month after they messed up isn't a courtesy in my opinion. Now they are refusing to work with me on this and are saying they need the money now and it will not be separated from by rent. In response, I keep trying to talk with Peter on the phone because he is the one who said I would have time to pay it back because it was their mistake, but after days of reaching out, I'm only getting texts back from Jeanette saying they are refusing to discuss anything further. I wish communication on how the bills would work was settled before I moved in. I wish a huge fee I wasn't expecting wasn't added to my bill months into living there, with very little accommodation with time and understanding to pay it back, as it was their mistake in the first place. I wish they had communicated to me that they were adding this charge beforehand. I wish someone would actually call me on the phone and talk to me about it, rather than just sending texts demanding it be paid now, after they messed it up. I really don't think the way they are treating me is fair or understanding at all. I would not recommend working with this company to anyone. I like the unit but unfortunately they are terrible to work with so I'll probably be looking for a new place to live soon.

Kassie has been my go for help with taking care of our rental property. She has replied to all my…read morequestions in an appropriate timely manner. She has been very friendly and hardworking. Informs me if there are any needed work or issues that our tenant has and helps solve them right away. I am very fortunate to be dealing with a very professional management. Venus R.

FME has done an amazing job for me over the last 15 years plus of managing my property. I had one…read moreissue with them in the past, but they immediately corrected it and I appreciate it very much.

I am confused... Who does what? When my sister and I…read moresigned up here for our Tacoma Wa. Apt. they enacted every possible way to get money from you without any refund (even if you should it was clearly not going to happen), but we knew that going in, which was a red flag of how they ran their business. We did a walkthrough on the second floor of an Apt. that was a 2 B/2B that may be set up different from the one we paid down on the first floor, but 2 bed and 2 bath nonetheless. Very clearly the first floor was the only option since we are in our mid 60s, I have had serious injuries plus my dog will be 10 in August. We were not granted a walkthrough of any kind for the apt, but were escorted to the example apt. three times to get measurements, so had no idea of it being just a bath and a half here. Trucks were waiting outside to unload, and I was on my way from Ca. It was suggested that we could just wait for the one we had been told we were already waiting for. "No we couldn't... Past housing was now gone, trucks and people rented, cable man coming, and I was far from home. So after the office talked to "corporate" it was determined that we would get a better rate, except I was already informed of that very number previous to the unveiling, so their making up for this blunder was worthless. The "new appliances" we were promised are old, loud and undersized. The fridge has weird sounds sounds like it is on its last breath, the very old and ridiculously small stackable washer and dryer are too small for even one person living there, and nothing at all resembling the set we were shown, though there is space for larger stackables, even though we were told there was not. The lent trap on the dryer may have never ever been emptied. It was beyond over flowing, even after maintenance came in to see why it took three hours to dry one load. My sister found the problem after they left it was far beyond the trap itself. Today in a nasty tone my sister was informed that the rent date for the 5th was for one month only and that they are surprised we even got in since we don't have twice the income of the rent. We both have fixed incomes and my sister works, so we do if you add the working income and far beyond that with the pension I will be receiving any day now. No it was not for just one month. I applied for permanent change and that was clarified in the ap and our conversation with management here at the time of Corporates agreeing to it. We asked specifically, so we would be sure. My fixed income can be up to the 5th day of the month before receiving it. For this reason I applied to their change of due date (the 3ed) to be "permanently" on the 5th. After some waiting for Corporate (whoever that is) we were told that was fine. We asked for paper proof from the office, but were told they have not received any yet, but we would be given it when they did. That was last month. So far nothing they tell us is true. Actually my bad... We did get on the first floor. The people above us were to get a first floor also, but after getting here fully loaded they found they too were misled and given the second floor instead of the first floor as asked for, with a two year old and a baby about to be born any minute, they were offered the chance to turn it down also. Imagine their joy, and then finding an overwhelming smell of mold in it. I have been in there and there is a problem, but no one seems to care at the office even with these small children at the time of my discovering it, and that was after a few weeks of their moving in. The keeping of the noise rules are nearly non-existent kids screaming outside at the top of their lungs for no reason, a pot party with a large lot of friends until 1 AM with adult sexual filth talk or should I say yelling also. This was their second party, but no reason to complain to the office, no one was there to call. Overhead siding on decks is hanging down in allot of places, and "I'm sorry" is an automatic mantra when talking to the office, but no changes seem to happen, though I have had them come rather soon to repair a few things and for the most part it was done. The list goes on, but my personal beef with this establishment are the outright lies, misinformation, followed with constant apologies, and the slanderous accusations that we could not afford to live here, and made it sound like we lied or forced someone to let us in. We both had high credit scores, to the point we got in here, bought new furniture and I bought a new car. We were honest with our income now and the income to come soon and more than forgiving with the first several misleading statements from this office. We now feel they are not happy with our/my truthful surmise of their inadequate running of this place, so are looking for a way to get us to move and still keep our money. This could be a good place with better managing. Congratulations to those who ducked the bullet.

Ridgedale does not do their job properly. Lack of communication and the tenants always have to…read morefollow up and never get a return phone call or a return email and this issue is regarding new tenants and current tenants. I guess the management company in the owners don't care about keeping good tenants or bring it on new tenants. Do not recommend this company!!!

We've both bought and sold a house with MVP. Excellent service, communication, and knowledge. If…read moreyou need a realtor, go here.

MVP Realty has been the property manager for our Tumwater rental house for 5 years. We have been…read morevery happy with their service! The vendors recommended and used have been professional, efficient and reasonably priced. Matthew and company update us regarding any issues and he just checks in with us to see how he can help. We interviewed two property managers, and are very happy with our choice! We highly recommend MVP.

I viewed a home, and have emailed and called the number associated and got no responces. Phone…read morenumber rings once and goes to an automated message & no way to leave a message or speak to real person. Emails are still going unanswered. First time looking for a house and haven't got the best experiences from the leasers.

As an adult who has lived in rental properties my entire adult life, this property management…read morecompany is the least responsive I've ever had to work with. You better hope you don't need to place a work order to have something fixed, because only once has that worked out well for us. When we moved in, the agent who showed us the house took over 200 pics documenting everything, so we felt pretty good. We'd noticed the porch light didn't work, but we said it wasn't a priority and it was honestly months until we put in a work order for it. The glass part of the light fixture that goes over the bulb was cracked and broken, but with a google image search I was able to identify the fixture was a basic porch light from Home Depot, which is less than a mile from our home. We just didn't own a ladder at the time to replace it ourselves, so when the bulb went out we thought it'd be easier to put in a work order and have them replace the broken glass fixture and the bulb at the same time by a handy person who would also have a ladder. No, after a week someone came out and removed the broken light fixture, and replaced the bulb, but they never installed a new light fixture. On top of that, they followed up with an accusatory email to us asking us how WE broke it? It was always broken...we can't even reach the damn thing. Same kind of story with the stove. We noticed when baking the oven will flash an F2 code. We looked it up and it seems to be an issue with a temperature sensor. Given this is a gas stove, we're not sure how serious that could be. We put in a work order on 9/22/25 and still have yet to receive so much as an acknowledgment of the service request. They want us to sign a lease renewal and pay more money in rent. For what? The service from this company is abismal. They're not even pretending to care - they just want our money. For inspections, they just email it all to you with a deadline despite the fact that it's literally their job. So you get to go do your job all day and then come home and run around your house taking pics of every space and documenting everything for them so they continue to get paid for doing nothing. It's literally their job - not yours! This is the laziest property management I've ever known.