During a home remodel, I had 10 rugs cleaned and repair by Pull & Thread. Minoo was a pleasure to…read morework with. The repair work was excellent, and the rugs looked great after the cleaning. Highly recommended!

I want to compliment Pull&Thread on a great job saving my hand-woven white wool rug after a red…read morewine spill, made worse by my own cleaning attempt using 'professional' products. Their restoration process brought what I thought was hopeless damage back to looking new. I can't even tell which side of the rug was originally stained. They specialize in treating high quality rugs.

Difficult. The main problem is they will not answer the question asked nor address the topic you…read moreare trying to get clear. This compounds the complexity of selecting a high-end rug. Rugs are difficult to value based on many factors, somewhat like diamonds. In my case, I was quoted a price for repair (binding) a rug in an email. The mail was not written in standard English. When I delivered the rug all they would talk about was cleaning the rug for the price quoted. They were going to have someone else pick up my rug and give me a quote. Catalina does not actually do repairs at all. Swell, wasted my time. I'll google a binding shop instead.

HORRIBLE WAY TO CONDUCT BUSINESS…read more We called Rose and asked her to come in and drop off a rug we wanted to get cleaned. Her husband then stepped in and denied to take in the rug and immediately rolled it up. Since cleaning was not an option we thought about buying another rug. Rose's Husband immediately said no and asked us to leave. He got behind us and started desperately pointing toward the door. We didn't get a chance to see or get help from them. Customer, please do not visit this location. They seemed to not like us as customers and acted very discriminatory towards us. After we got out of the establishment I told Rose how we felt and she laughed it off saying her husband is just busy with their son's wedding. I'm sorry. Because you're busy is not a reasonable excuse to treat a customer so poorly. Please don't visit this establishment there is a better establishment I can recommend in Montrose. As a business they should strive to treat customers better and improve communication skills with customers.

What a wonderful breath of fresh air this place is! I took my very nice, yet very thick area rug to…read moreArt Oriental and I'll have to say that no other company has ever cleaned my rug like this. I've had it for years and I've had it cleaned quite often but this company did more than just clean my rug--they revived it! It looks exactly like it did when I first bought yeeeeaaarrssss ago! You will never want to leave this store. There is so much to see. You may walk in to get your rug cleaned but do NOT be surprised if you walk out with a new rug, a few Moroccan lamp, 2 statues, a vintage couch and a new pouf! I warned you. But don't worry, they will ensure to serve you the best tea possible while you wallow in how fabulous their store is. I'm just saying...LOL Exemplary customer service-CHECK Welcoming ambiance-CHECK Friendly smiles-CHECK Great art-CHECK Original, one-of-a-kind, authentic products-CHECK Make sure to say hello to Norell and her beautiful mommy Minoo. I heart them! Tell 'em Elle sent ya :)

They did an amazing job in cleaning my antique Persian wool and silk rugs that are family…read moreheirlooms. We had gone to other places but Art Ortiental Rug was able to remove age old stains without damaging the ink or the fibers of our precious rugs that have been in the family for generations. They're prices were also very reasonable. They really know what they're doing. Minoo had our rugs ready when she promised - one week.

This Home Goods has a lot of merchandise…read more I was looking for another Le Creuset canister and found 3 different colors. It was difficult to decide which color to get, but I was glad to have found it. There were some All Clad utensils and I picked up a few new ones. Lots of pots and pans and other kitchen items. Huge selection of bedding and bath items too. Whatever you need, you're likely to find it at this location. Parking can be challenging because they share a lot with Home Depot and In and Out.

This is my go-to HomeGoods! Every time I come here, I always find exactly what I need--and somehow…read moreleave with extra goodies too. They have the best selection for every season, whether it's Valentine's Day, Easter, summer home essentials, or holiday décor. Every year, this is where I buy all of our Christmas gift wrap and decorations. I can always count on this location for great finds and fun seasonal pieces. Also, the staff: for many years that I've been coming here, all has been so helpful and professional. Thank you! Highly recommend doing your shopping at this Home Goods! You'll love it!

Came in here with the family-in search of a great couch…read more That's when the magic happened, and.....voila! Enter staff member and interior designer Nathan! Nathan was the CSA, or Customer Service All Star of this experience beyond question. He went (ab&b) above and beyond, and eplained his design services with a level of detail and clarity that Stevie Wonder & Hellen Keller would have been proud of! Did I mention that Nathan is avable to travel to your residence to lend his expertise? My sister went ahead and set up the appointment, and just like that the pending renedevous with Nathan at her residence was set. An A-1 experince to be sure.

We recently visited the store to browse for some pieces for our home, but unfortunately our…read moreexperience was disappointing from the moment we walked in. There was no greeting or acknowledgment, despite several sales associates seeing us enter and continuing their conversations among themselves. My children noticed Easter eggs displayed around the first floor, but no one mentioned them or engaged with us in any way. We spent some time upstairs reviewing items on our own, and again, there was no greeting or assistance offered. Two associates at a table continued chatting and did not acknowledge us. Before we headed down to leave, we did have one sales person approach us and offer some recommendations but we again were about to leave. We were on the escalator and passed a couple heading upstairs who we could hear were warmly greeted, which made the lack of interaction during our visit even more noticeable. While this may have been an off evening, the overall experience left us feeling unwelcome. We will be choosing to shop elsewhere.

Nelson at woven passion rugs is the real deal! He took our antique Turkish rug and gave it new…read morelife. It's so beautiful now. We could not be happier with the quality and speed of service. If you need to have an area rug cleaned, restored, or repaired, call Nelson at woven passion.

Did a wonderful professional job cleaning our Rug was quick turnaround time texted when readyread more

We just purchased two more rugs from Abram Imports. Our previous rug is wearing beautifully and…read moretheir rugs are great quality. Their service is excellent too!

What a beautiful selection of rugs! Abram is wonderful and so helpful. I loved how much time he…read moretook with me to answer all my questions about the rugs. I will definitely come back to shop their exquisite selection of rugs.